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Gainsight Inc.

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2,688 reviews
  • 4 profiles
  • 11 categories
Average star rating
4.5
#1 in 5 categories
Grid® leader
Serving customers since
2009

Gainsight Inc. Solutions

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Profile Name

Star Rating

1906
669
85
20
9

Gainsight Inc. Reviews

Review Filters
Profile Name
Star Rating
1906
669
85
20
9
Sarah O.
SO
Sarah O.
Client Success | Adoption | Education | Community -> Empowering organizations (B2B SaaS) to educate and enable their teams through scalable learning that drives solution adoption, engagement, and outcomes.
08/12/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive, Flexible Platform for Scalable Customer Education

What I like best about Skilljar is how intuitive and flexible it is for creating scalable learning experiences. It makes it easy to organize and deliver enterprise customer education, track engagement and completion, and create a more structured learning journey intentionally orchestrtaed with our client lifecycle. I also appreciate how well it supports our broader goals around self-service, product adoption and customer enablement.
Sarah O.
SO
Sarah O.
Client Success | Adoption | Education | Community -> Empowering organizations (B2B SaaS) to educate and enable their teams through scalable learning that drives solution adoption, engagement, and outcomes.
08/12/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Vince G.
VG
Vince G.
Operational Excellence | Customer Success | GTM Strategies
08/12/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Gainsight CS Solution

Flexibility to configure the solution to meet our dynamic needs, and the support we receive from the Gainsight technical and administrative team to ensure our success !

About

Contact

HQ Location:
San Francisco, CA

Social

@GainsightHQ

What is Gainsight Inc.?

At Gainsight, our mission is to be living proof you can win in business while being human first. Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer success, customer education, product experience, community management, and conversational AI insights—are trusted by companies of all sizes and industries, including nearly 00 publicly traded organizations. With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. Our platform makes it easier for customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities. Gainsight joined the Vista Equity Partners portfolio in 0 0. In 0 1, we won their Excellence in Engineering award in recognition for our product and engineering advancements.

Details

Year Founded
2009