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Gainsight Inc.

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2,689 reviews
  • 4 profiles
  • 11 categories
Average star rating
4.5
#1 in 5 categories
Grid® leader
Serving customers since
2009

Gainsight Inc. Solutions

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Profile Name

Star Rating

1906
669
85
20
9

Gainsight Inc. Reviews

Review Filters
Profile Name
Star Rating
1906
669
85
20
9
Jon K.
JK
Jon K.
Customer Success Manager @ LinkedIn | ERG Leader
09/28/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Amazing

Custom dashboards and activity tracking. Helpful for historical context on a customer and for planning
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
09/28/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Elevates productivity and improves efficiency!

Meeting notes, journey orchestrator, and integrations with Chorus.ai
Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
09/28/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

GainSight is the best platform I have ever used for Customer Success Management

The solution is designed and thought for Customer Success and Renewals. I like the Call to Action items you can create, as well as how it integrates with Saleforce to track renewals.

About

Contact

HQ Location:
San Francisco, CA

Social

@GainsightHQ

What is Gainsight Inc.?

At Gainsight, our mission is to be living proof you can win in business while being human first. Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer success, customer education, product experience, community management, and conversational AI insights—are trusted by companies of all sizes and industries, including nearly 00 publicly traded organizations. With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. Our platform makes it easier for customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities. Gainsight joined the Vista Equity Partners portfolio in 0 0. In 0 1, we won their Excellence in Engineering award in recognition for our product and engineering advancements.

Details

Year Founded
2009