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Gainsight Inc.

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2,689 reviews
  • 4 profiles
  • 11 categories
Average star rating
4.5
#1 in 5 categories
Grid® leader
Serving customers since
2009

Gainsight Inc. Solutions

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Profile Name

Star Rating

1906
669
85
20
9

Gainsight Inc. Reviews

Review Filters
Profile Name
Star Rating
1906
669
85
20
9
Hien N.
HN
Hien N.
09/24/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI

Nicely integrated with SalesForce

Clean interface with excellent integrative level with SalesForce for best data insights. Offers a fair bit of customisation ability.
Kathryn C.
KC
Kathryn C.
09/24/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Love using inSided

I really enjoy having all our questions in one area for our product. Our users have a voice when using our product. I appreciate the back end of the controls to look at everyone's profiles, badges and gamifications.
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
09/21/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive, Easy to Use, and Highly Customizable

Very intuitive and easy to use. I also like that you can customize.

About

Contact

HQ Location:
San Francisco, CA

Social

@GainsightHQ

What is Gainsight Inc.?

At Gainsight, our mission is to be living proof you can win in business while being human first. Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer success, customer education, product experience, community management, and conversational AI insights—are trusted by companies of all sizes and industries, including nearly 00 publicly traded organizations. With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. Our platform makes it easier for customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities. Gainsight joined the Vista Equity Partners portfolio in 0 0. In 0 1, we won their Excellence in Engineering award in recognition for our product and engineering advancements.

Details

Year Founded
2009