Products

Running a pub, restaurant, or hotel in Australia means dealing with complex HR every day — penalty rates, Fair Work compliance, casual employment rules, and difficult conversations with staff. Fitz HR is an AI assistant trained specifically on Australian workplace law and the Hospitality Industry (General) Award. Ask any HR question and get instant, practical advice. Need a document? Generate compliant employment contracts, warning letters, PIPs, and termination guides in minutes. Key features:

MODX Revolution is an Open Source Content Management System (CMS)

DxArchive is a cloud-based, document management solution, designed to ease the management and storage of documents of your automated processes, securely and compliantly, even with the strictest of regulations. Smart folders, customized automated workflows and data mapping mean that, no matter the size and complexity of your business, you can find the right document at the right time with our simple interface. Upload, download, find and share any type of document anytime, anywhere with DxArchive.

Manage, find and share your digital assets easilywith our all-in-one solution. We support image files, advertising materials, videos, safety data sheets, audio files, text documents and more.

Alfresco Community Edition is an open-source, cloud-native content services platform designed to manage and govern enterprise content efficiently. It offers a scalable and flexible solution for organizations seeking to control unstructured content and streamline business processes. Key Features and Functionality: - Document Management: Provides robust tools for storing, accessing, and managing documents across various devices, ensuring seamless collaboration. - Intelligent Process Management:

FTAPI is europe's leading Secure Data Exchange Platform and offers its customers a simple, secure and holistic exchange of sensitive data. Through the use of leading encryption technologies, customers' data is always protected during this exchange - whether it is sending or receiving data by email, structured data entry via forms, the exchange of confidential information in data rooms or secure automation. Companies, authorities and operators of critical infrastructure trust in FTAPI.

Nynch is an AI-native CRM built for B2B consultants, fractional executives, and small agencies. It centralises contacts, accounts, email, meetings, and notes into a single timeline so users can see the full context of each relationship. Nynch helps manage deals, services, and renewals, surfaces priority follow-ups, and turns call notes into clear next steps, making revenue activity easier to organise and track with minimal manual admin.

IBM Watsonx.ai is an advanced AI and machine learning platform designed to accelerate enterprise AI adoption, offering a comprehensive suite of tools for businesses to build, deploy, and scale AI applications. The product is part of IBM's broader Watsonx ecosystem, which aims to democratize AI by providing accessible, powerful solutions tailored for organizations of all sizes and industries.

Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients.The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysO

Templafy is the simple way to manage and share company templates. On-brand, compliant and personalized for each employee. It's an enterprise solution that won't gather dust.

InfiniGrow is an AI-driven marketing planning and analytics platform that empowers SaaS marketing teams to optimally allocate their budget to achieve their KPIs and maximize performance.

Call Center Designer is a staffing, prediction, modeling, and analysis software tool for your inbound call center.

KPS Knowledge Management Software is is designed to sort and organize your companies information.

Ansapoint is a call center forecasting tool that can help you analyse your agent staffing requirements at call centres. Its unique graphical interface, charting tools and printed reports, allow you to design call centre workforce requirements quickly and easily.

THE CUORE DIFFERENCE Our singular focus and mission is to generate meaningful and incremental profits for your business.

We help contact center leaders win with a variety of engagements suited to medium/large businesses. People, process and technology related solutions to boost performance. Customer and employee transformations for todays leading brands. TYPICAL ENGAGEMENTS: Contact Center Strategy, Omni-Channel Design, Cloud Transformation, CCaaS Purchasing, UCaaS Purchasing, CRM Integration, CX Design, AI/Automation Efficiency, BPO/Outsourcing, Workforce Management Optimization, Operational Assessment, Perf

Cinareo provides long-term capacity planning and decision support for multi-channel contact center environments. This tool allows robust resource planning and financial analysis to cost-efficiently manage front and back-office staff, as well as all support staff (e.g., supervisors, trainers, quality assurance, managers), to provide accurate capacity planning, recruitment and training planning, and enhance executive decision-making with multi-variable what-if scenarios.

The complete WFM software solution for accurate forecasting, smart scheduling, actionable reporting, agent engagement, and real-time adherence. Built on CCmath’s scientific foundation and powered by machine learning.

Express Writers is a leading solution for written online content. Get well-written blogs, website pages, ebooks (written and designed), press releases and more from a unique team of professional, US-based writers, hand-picked and trained on best current writing standards.

Edify is a cloud-based company that offers both a prepackaged products for customer support and office communications and rest APIs for development.