Virti Reviews & Product Details

What I really value about working with Virti is their ability to innovate and move quickly. They’re always looking at how the market is changing, listening to customer needs and thinking about what they need to build next.

The team are also incredibly responsive and helpful. Whenever we have a request or need support, they’re quick to respond and genuinely committed to finding a solution.

What stands out most is the speed at which they turn customer feedback into action. When they identify a new need or demand, they don’t just talk about it – they quickly look at how they can develop the product to address it. That combination of innovation, agility and great support makes them a fantastic partner to work with. I also love the product feels ahead of the rest of the market Review collected by and hosted on G2.com.

The main opportunity I see is around how Virti operates within the wider partnership. At times, the focus from a Virti POV the team can naturally lean towards the Virti solution being the primary, whereas for us it forms part of a much broader customer proposition. I think there is an opportunity to take more account of that wider context and recognise how the different products and services need to come together for the customer.

Similarly, on joint customer calls and pitches, I think greater trust in each partner’s respective expertise and role would strengthen the relationship. There have been occasions where assumptions have been made about decisions or activities without having the full context behind them. A more collaborative approach, particularly in front of wider teams, would help us operate more effectively as one partnership.

From a product perspective, I see two areas that could make the experience even stronger. Firstly, I’d love to see more focus on outcomes, rather than just feedback and coaching. For example, after a simulated performance conversation, it would be powerful to understand what happened next: did the employee improve, disengage, stay or leave? This would help users understand the real-world consequences of how they handled the conversation.

Secondly, I think there is further opportunity to develop the emotion and tonality of the avatars. The visual experience is strong, but the voice can sometimes feel relatively neutral regardless of how the conversation is progressing. More noticeable reactions – frustration, anger, surprise, disappointment or sadness – would make scenarios feel more realistic and increase the challenge and value of the simulation.

Overall, these feel like natural next steps for an already strong product and partnership. Review collected by and hosted on G2.com.

The product has just become better and better as the years have gone by. I particularly like the AI intelligence brought into the virtual humans and the UI/UX for the newer conversational models compared to the previous conversation builder. The evaluation criteria is very useful especially for the use within our Higher education institution. The SCORM package allows easy integration with our virtual learning environment for assessment purposes to see how students. The support from Alex Prod has been amazing, and through his support and love for the product, we have been able to pull off some really interesting simulation projects at the university. Review collected by and hosted on G2.com.

The only thing is sometimes difficulties with firewall issues and loading with new avatars which has been reported. Sometimes students need a good experience from the get go so they are more engaged. I think that the hints and feedback feature could be more controlled in terms of allowing the creator to provide more tailored feedback at specific points to adjust to the level the students are operating at. I also struggle with the actions because its great to have them there, but I would like a way to actually assess what actions are performed and to control when actions appear rather than having them all set before the simulation begins. I have come across a lot of use cases where it would have been useful for the action performed to cause the virtual human to react instead of it only triggering responses through conversation. Review collected by and hosted on G2.com.

Virti is really user-friendly, with plenty of support available when you need it. From my perspective as a user, it feels very realistic, and it just keeps getting better and better over time. Review collected by and hosted on G2.com.

That there are so many opportunities to use it, it is hard to give all my time to create unlimited number of scenarios Review collected by and hosted on G2.com.

The AI characters in Virtual Humans are so realistic. I love how they evolve over time and present slightly different responses each time. Review collected by and hosted on G2.com.

Nothing much. It would be great to personalise the environment that Virtual Humans sit in. Our scenarios can be very different to what is on offer as standard. Review collected by and hosted on G2.com.

I have worked with Virti for two years to create learning content for my customer group.

The tool itself is super easy to use and to create engaging content that users love.

The service from Virti and willingness to help make a vision reality, is first class.

There are a number of options for deploying your content, using your own LMS or through the Virti platform itself. Review collected by and hosted on G2.com.

The only downside currently, is the virtual human backgrounds are focused on the medical profession, which this tool was originally designed for. Review collected by and hosted on G2.com.

Its very easy to use and the results of interactions with the virtual human have helped students and staff equally in developing their understanding of vital topics and confidence in their verbal communication skills. Its easy to embed in our LMS and Rise sessions. Review collected by and hosted on G2.com.

I think its the range of voices are limiting and they are a little American bias. Review collected by and hosted on G2.com.

Incredibly easy to use, intuitive design, code free, create an end to end training conversation in minutes, grounded in learning science. Use it on any device. I can even practice on my phone. It’s ultra accessible. Review collected by and hosted on G2.com.

I sometimes have latency issues but that’s probably down to my hardware and internet connection rather than anything on the virti side. I think this will only get better, but maybe a low bandwidth version would be useful. Review collected by and hosted on G2.com.

Virti is phenomenal at giving my students real-world interactions in a safe space where it is okay to practice, and to fail in order to build their Social and Human Services skills such as: Interviewing, Counseling, Case Management, Assessment, and Treatment Planning. Prior to the Virti software we accomplished this practice with peer-to-peer interactions, but the virtual humans in the Virti software give the students a much more "real" client with whom to practice before going into the field with actual clients. Review collected by and hosted on G2.com.

Some of my students complain that the virtual humans look "weird". I just tell them sometimes real people look "weird" too. :) Review collected by and hosted on G2.com.

The high quality and speed of the conversation with Virti stand out to me. It processes my input very quickly and provides relatively accurate responses. I find it to be a useful tool for training and testing, especially for beginners who want to practice these types of conversations. Allowing a bit more time to prepare, or providing documents in advance, could help improve the quality of human input. Review collected by and hosted on G2.com.

I was focused on the text and the voice of avatar, so did not fully focused on the visualized avatar during the talk. The visual interaction can be improved and different emotions in the voice of talk. Review collected by and hosted on G2.com.

There are several opportunities in Virti. You can accomplish several tasks that would normally take 2-4 apps in one app. Review collected by and hosted on G2.com.

Nothing so far! Everything is ease to navigate with tons of opportunities. Review collected by and hosted on G2.com.