The Cisco Finesse Plugin is a comprehensive integration solution that seamlessly connects Cisco's Finesse contact center platform with ServiceNow, enhancing agent productivity and customer service efficiency. By embedding call controls and customer information directly within the ServiceNow interface, this plugin eliminates the need for agents to switch between applications, streamlining workflows and reducing response times.
Key Features and Functionality:
- Embedded Call Controls: Agents can manage calls—answer, hold, transfer, and conference—directly within the ServiceNow environment, ensuring a unified workspace.
- Agent State Management: Monitor and adjust agent statuses in real-time, facilitating efficient resource allocation and workload distribution.
- Integrated Call Disposition and Wrap-Ups: Simplify post-call processes by logging call outcomes and notes within ServiceNow, maintaining comprehensive interaction records.
- Click-to-Dial: Initiate outbound calls by clicking on phone numbers within ServiceNow, enhancing dialing efficiency and accuracy.
- Automated Call Logging: Automatically record call details and associate them with relevant ServiceNow records, ensuring accurate and complete documentation.
- CRM Screen Pop: Display relevant customer information upon call arrival, providing agents with immediate context to personalize interactions.
- Seamless Record Mapping: Ensure consistent and accurate data synchronization between Cisco Finesse and ServiceNow, maintaining data integrity across platforms.
- Screen Transfer: Transfer calls along with associated customer information to other agents, preserving context and continuity in customer service.
- Single Sign-On (SSO: Enable agents to access both Cisco Finesse and ServiceNow with a single set of credentials, simplifying authentication processes.
Primary Value and User Benefits:
The Cisco Finesse Plugin addresses the challenge of disjointed workflows in contact centers by integrating telephony controls and customer data within the ServiceNow platform. This integration reduces the need for agents to toggle between systems, thereby decreasing average handle times (AHT and improving first contact resolution (FCR rates. By providing immediate access to customer information and interaction history, agents can deliver personalized and efficient service, leading to enhanced customer satisfaction (CSAT scores. Additionally, the plugin's automation capabilities minimize manual data entry, reducing errors and allowing agents to focus more on customer engagement.
Automate social media in 10 minutes a day. From finding ideas to creating posts and carousels, scheduling, and analytics — Posteady takes over the social media work that used to eat your day.
Built for founders and agencies: brand voice AI, AI-sourced content ideas, link-to-post drafts, and AI carousels. Schedule and publish to Threads, X, LinkedIn, Instagram, TikTok, YouTube, and Facebook from one place — or from Claude, ChatGPT and other AI apps.
Aircover.ai is an AI-powered sales enablement platform designed to enhance the performance of sales teams during live customer interactions. By integrating real-time AI assistance, Aircover.ai provides sales representatives with immediate insights, coaching, and automated workflows, ensuring consistent messaging and efficient deal progression. The platform streamlines the sales process from preparation to post-call activities, enabling teams to respond promptly to customer inquiries and maintain a competitive edge.
Key Features and Functionality:
- Real-Time AI Sales Assistant: Delivers instant coaching and relevant information during live sales calls, helping reps handle objections and answer customer questions effectively.
- AI-Generated Meeting Notes: Automatically transcribes conversations and generates detailed meeting summaries, action items, and follow-up emails, reducing manual tasks and enhancing productivity.
- Conversation Intelligence: Analyzes sales calls to extract actionable insights, identify trends, and provide performance metrics, enabling continuous improvement.
- AI Agents: Automates tasks such as CRM updates, action item tracking, and follow-up generation, allowing reps to focus more on selling.
- Integration Capabilities: Seamlessly connects with existing tech stacks, including CRM systems and video conferencing tools like Microsoft Teams and Google Meet, ensuring smooth adoption without disrupting current workflows.
Primary Value and Solutions Provided:
Aircover.ai addresses common challenges faced by sales teams, such as inconsistent messaging, prolonged ramp-up times for new hires, and inefficient follow-up processes. By offering real-time support and automating post-call tasks, the platform ensures that sales representatives can engage customers more effectively, maintain uniform communication, and close deals faster. This leads to increased win rates, higher average selling prices, and improved overall sales performance.
Dial Gate is a web-based VoIP softswitch and billing server for the IP and PSTN networks. Once installed on a server, it functions as a VoIP softswitch by connecting calls from one phone line to another within the same or different networks. It also offers management features including real-time monitoring, pre- & post-paid billing, automatic invoice scheduling & call-plan subscriptions.
Climedo’s mission is to bring the best treatment to every patient by empowering healthcare professionals with intelligent software solutions.
Together with Europe’s leading hospitals, we have developed a cloud-based platform for cutting-edge clinical validation and post-market surveillance of medical devices and pharmaceutical products.
By digitally connecting all stakeholders (Medical Device manufacturers, Pharma companies, CROs, hospitals and patients), Climedo allows for increased performance, better cost-efficiencies - and ultimately - accelerated medical innovation.
Frontier AI is an advanced platform designed to help sales teams hit and exceed their targets. By leveraging AI-powered insights, we deliver real-time guidance during sales calls, personalised pre-call research, and actionable post-call analysis. This ensures that sales professionals are always equipped with the right tools to drive higher conversions, improve performance, and close more deals.
With seamless integration into existing workflows, we empower sales teams to operate smarter and more efficiently, unlocking their full potential to drive revenue growth.
AutoPostcode is an address validation software that enables websites to implement an auto-fill address solution by simply entering a postcode. AutoPostcode is designed for the UK and has over 30,000,000 addresses stored in the database and is an official Royal Mail Partner. Use our easy to implement WordPress plugin to instantly setup AutoPostcode on your website.
Postcode Map divides Australia's 2,668 postcodes among sales representatives on an interactive browser map. Every postcode carries its real boundary and its 2021 Census population.
Users add representatives, give each a colour and a home pin, then drag across the map to paint postcodes into territories. A population total updates per representative during the allocation, so uneven workloads are visible while the map is being drawn rather than afterwards. A drag-box tool finds postcodes that have not been allocated, and postcodes can be shared between representatives with a split colour.
Maps are saved to the cloud and open across devices. Version history keeps the last ten snapshots for rollback, and one account holds unlimited maps.
Territories export to Excel or CSV, either one row per postcode or one row per representative, and postcode lists copy to the clipboard for pasting into CRM assignment rules and lead routing forms.
Runs in a browser with no installation.
Sunsette is booking software for spray tan artists and sunless tanning operations. It features automated rinse reminders based on solution type and processing time, mobile travel zones with routing, travel buffers, and customizable booking windows. Inventory tracking monitors solution levels and sends low-stock alerts. Group booking allows clients to book together with individual enhancements, split or grouped checkout, and automatic multi-client pricing. Deposit management integrates with Stripe or Square for payments at booking. The software supports hybrid models with studio and mobile scheduling, stores client profiles with notes and solution history, and sends automated pre-care and post-care messages. Additional features include mileage tracking, staff timeclock functionality, role-based access controls, and payment processing via Stripe or Square.
Postcode.eu's Address APIs offer comprehensive solutions for address validation and autocomplete services, ensuring accurate and efficient address entry for businesses. These APIs are designed to enhance data quality, streamline user experiences, and reduce errors in address input across various platforms.
Key Features and Functionality:
- Address Autocomplete API: Provides real-time address suggestions as users type, facilitating faster and error-free address entry.
- Address Validate API: Validates and corrects existing address data, ensuring accuracy and completeness in databases.
- International Coverage: Supports address data from multiple countries, including Austria, Belgium, Denmark, Finland, France, Germany, Luxembourg, Norway, Spain, Sweden, Switzerland, the Netherlands, and the United Kingdom.
- Official Data Sources: Utilizes data from authoritative sources such as postal services and government registries, ensuring up-to-date and reliable information.
- Easy Integration: Offers plugins for popular platforms like Magento 2 and WooCommerce, simplifying the integration process.
Primary Value and Solutions Provided:
By implementing Postcode.eu's Address APIs, businesses can significantly improve the accuracy of address data, leading to enhanced customer satisfaction and operational efficiency. The autocomplete feature accelerates the checkout process in webshops, reducing cart abandonment rates. Address validation minimizes the risk of undelivered parcels and associated costs by ensuring that only correct and complete addresses are used. Overall, these APIs help businesses maintain high-quality address databases, streamline operations, and provide a seamless experience for users.
Asan Sales CRM: The World’s First Personality-Driven AI CRM
What is Asan?
Asan is not just a place to store your leads; it’s the first Sales Execution Platform built around how you actually sell. While traditional CRMs act as passive databases, Asan acts as a live participant in your sales process. By combining a proprietary Sales Personality Index with Cori, your built-in AI Sales Coach, Asan bridges the gap between sales activity and sales mastery.
The Asan Edge: Core Pillars
1. The Sales Personality Index (SPI)
Every salesperson has a DNA. Are you a Hunter, a Trusted Advisor, or a Rainmaker? Asan begins with a scientific assessment that identifies your specific selling style among 10 distinct profiles. Once identified, the entire CRM interface, coaching feedback, and AI suggestions adapt to leverage your strengths and cover your blind spots.
2. Meet Cori: Your Real-Time AI Sales Coach
Cori is more than a chatbot—she’s a member of your team who supports you through the entire deal cycle:
Pre-Call: Cori builds "Prep Cards" in seconds, briefing you on prospect history, industry trends, and specific talk tracks for your personality type.
Live-Call: Using real-time objection detection, Cori surfaces "Battle Cards" the moment a prospect says, "It’s not in our budget." These aren't generic scripts; they are contextual responses shaped by your history with the lead.
Post-Call: Cori handles the admin. She transcribes the call (Whisper AI), summarizes key points, scores the lead’s sentiment, and drafts a personalized follow-up email/SMS based on what was actually said.
3. All-in-One Global Infrastructure
Stop paying for separate dialers, SMS tools, and e-signature platforms. Asan includes:
Native VoIP: Integrated US and Canada calling (no per-minute billing on Pro+ plans).
Two-Way SMS & Email: Automated multi-channel sequences with ChatGPT-powered drafting.
Smart Pipeline: Kanban and activity views with "Pipeline Gates" that require e-signatures or specific data before a deal moves forward.
Key Features at a Glance:
Live Objection Detection: Real-time battle cards for budget, timing, and competition.
AI Transcription & Coaching: Whisper-powered accuracy with post-call "DNA Radar" coaching.
Cori Scheduler: Replaces Calendly; provides AI-generated briefs for every booked meeting.
Database Intelligence: Pre-validation on CSV imports and real-time health scoring.
Leaderboards: Track team performance through the lens of sales personalities.
Who Uses Asan?
Asan is the go-to platform for high-velocity sales teams in Real Estate, Insurance, Solar, SaaS, and Professional Services. Whether you are a solo "Rainmaker" or managing a floor of 100 "Hunters," Asan scales your intuition with AI.
Free to start. No credit card required. Setup in 15 minutes.
Amplifee is post-award grant management software for small nonprofits. We help program staff, finance teams, and executive directors track restricted funds, catch budget drift early, and produce funder-ready reports. Without rebuilding a tracker in Excel every time a new grant starts.
Designed to help subscribers study the real world use and effectiveness of drugs and devices beyond clinical trials, Real World Evidence (RWE) Insights from Mercy Technology Services (MTS) can supercharge your post-market research efforts, turning unknowns into powerful new insights.
VoiceAIWrapper is a multi-provider white-label platform for agencies that resell voice AI services to their clients. Agencies connect their own API keys from Vapi, Retell, ElevenLabs Agents Platform, Bolna, and Ultravox, then resell those platforms under their own brand, on their own domain, with their own client portals and pricing.
Core capabilities:
- White-label client portals with custom branding (logo, domain, color scheme)
- Inbound and outbound calling workflow builders
- Pod architecture for connecting multiple providers per client account
- Built-in Stripe billing engine with markup pricing, 10-currency support, and four billing frequencies (daily, weekly, monthly, yearly)
- Webhook and API integrations with Make, n8n, Zapier, GoHighLevel, HubSpot, Airtable, and Google Sheets
- Per-client access control: agencies set what each end-client can see and do
- Post-call structured data with full transcripts via webhook
- Voice minutes bill direct to the underlying provider (no markup from VoiceAIWrapper)
JGDHealth is an advanced, AI-powered healthcare management platform designed to transform how clinics, hospitals and veterinary practices operate. Our unified system streamlines every stage of clinical workflow, right from appointment booking and EMR access to billing, teleconsultations and pre & post-care reminders, JGDHealth delivers it all through one mobile app. Patients manage their care easily, while doctors stay connected with real-time records and data.
JGDHealth enables healthcare providers to deliver more personalized and connected patient care experiences. It empowers doctors with real-time access to patient history and clinical data, ensures seamless collaboration among staff and reduces administrative overhead.
Built to meet global standards, JGDHealth is HIPAA-compliant, fully customizable and integrates effortlessly with existing healthcare IT systems, labs, diagnostic centers, pharmacies and insurance providers.
Whether you're a single-location clinic or a multi-branch hospital network, our platform offers scalable modules tailored to your needs. So practitioners can focus on what matters most: delivering quality care, while we take care of the tech.
MailerLogic is a modern alternative to SendGrid, Mailgun, and Postmark. Send transactional and marketing emails via SMTP or API with built-in stream separation and deliverability intelligence. Analyze health, engagement, risk, and content quality before sending. Includes CRM, automation, campaigns, and 260+ APIs. Send emails and make sure they land.
GEMS is a leading software solution designed specifically for grant seekers, nonprofit organizations, and grant writing consultants, created by experienced grant writers. It provides tools for efficient grant management, including file storage, team collaboration, and funder and client management, ensuring deadlines are never missed. The platform allows users to streamline their grant strategy, monitor pre and post-award processes, and generate insightful reports. GEMS is highly recommended by industry experts for increasing productivity and supporting the growth of grant writing and consulting businesses.