Products

IsoVision offers QEHS software solutions.

Focus BIS provides a range of services generally for small to medium sized organisations. The pinnacle of our service is our web based management system to meet the requirements of quality, safety and the environment.

JLB TrackPlus deals specifically with consolidating and simplifying Quality (ISO 9001:2015), Safety (ISO 45001:2018), and Environmental (ISO 14001:2015) reporting requirements. With the end user in mind, the software is very easy to navigate and is considered a one-stop-shop for all your compliance requirements.

SpeechLog Retail by Globitel is an advanced solution designed to enhance the quality of customer interactions in retail environments. By integrating audio and video recording capabilities with AI-powered facial and vocal recognition technologies, it enables businesses to monitor and evaluate sales representatives' engagements with customers effectively. This comprehensive approach ensures that both verbal and non-verbal aspects of customer service are assessed, leading to improved service qualit

Automation & insights of “Voice of Customer” Automate your call monitoring process with intuitive Contiinex Auto Audit Combining voice to text and speech analytics with AI & machine learning capabilities to extract critical business insights from every customer conversation Monitor 100% of customer conversations, flag & reduce any Compliance & Risk Vulnerabilities real time

Tata Communications CCaaS is a cloud-based contact center platform that empowers businesses to deliver seamless, secure, and scalable customer experiences across voice, video, chat, email, and social channels. Key Features: Omnichannel support (voice, video, chat, email, social) Global SIP trunking & PSTN replacement AI-driven automation & analytics CRM & third-party integrations (Salesforce, MS Dynamics, etc.) Advanced call routing & IVR Workforce management & quality moni

RightOrigins is an RFI automation tool and supply chain intelligence platform powered by purpose-built AI agents that automate critical workflows across compliance, quality assurance, product data management, and sales operations. The platform consolidates supplier, sustainability, product, and operational documentation into a single source of truth (SSOT), enabling companies to automate RFI responses and compliance processes, accelerate responses to customer and regulatory inquiries, and unloc

Zenicall is an AI phone receptionist and voice agent built in Québec City, Canada, for small businesses that miss calls. It answers every call day and night in natural Québec French and English, handles frequently asked questions, books appointments, takes messages, transfers urgent calls to a human and emails a summary of each call to the team. Zenicall is configured for each business's hours, services, protocols and vocabulary, and goes live in 24 to 48 hours. It serves dental clinics, nurse p

SegnalaChi is a cloud whistleblowing platform by One AM (ISO 9001 and ISO/IEC 27001 certified), compliant with Italian Legislative Decree 24/2023 and EU Directive 2019/1937, for public bodies, companies with 50+ employees, Model 231 entities and groups. Reporters submit anonymous written or voice reports without registering: voices are altered and attachment metadata is stripped automatically. A unique code lets them check the status and chat confidentially with the case handler, disclosing thei

Monitor 100% of your calls automatically. Surface quality issues, agent performance trends, and compliance risks in any language.

NameGender predicts gender from a first name, a full name, an email address or a username, and tells you how much to trust each answer: every response carries a probability, the number of records it is based on, a confidence level and the source it came from. - 100 free lookups every day, no card - Country hints for names whose gender depends on the country (Jean is male in France and female in the United States) - Names in non-Latin scripts, including Chinese, Japanese, Korean, Arabic and Hebr

Decimal provides AI support engineers for technical teams. It helps software companies investigate customer issues using connected code, logs, documentation, past tickets and other product context. Investigations bring findings and supporting sources into the support workflow, alongside a draft reply that a teammate can review and edit before sending. Decimal works with existing helpdesks, including Zendesk, Intercom, Plain and Pylon. Teams can configure reply instructions and choose what

SG Systems Global’s V5 MES Manufacturing Execution System is a flexible manufacturing execution platform that replaces manual processes with digital, real-time control. Built for manufacturers across industries, V5 connects every stage of production — from material receiving to final shipment — with instant visibility, barcode-led accuracy, and automated compliance. Key Features: Complete lot and batch traceability – Search forward or backward in seconds for rapid recalls, regulatory audits, o

Compass by Chordia is a conversation intelligence solution that helps customer-facing teams evaluate and act on evidence from customer conversations at full scale. It connects to existing CCaaS, CRM, help desk, video conferencing, and VoIP systems including Five9, HubSpot, Nextiva, NiCE, Salesforce, Zoom, Microsoft Teams, Google Meet, RingCentral, and more. It analyzes 100% of customer interactions across more than 80 languages, evaluating human and AI agents against the same criteria. Built fo

Experian Address Validation and Verification is a comprehensive solution designed to ensure the accuracy and completeness of address data for businesses operating in the UK and globally. By leveraging authoritative postal sources, this tool validates, corrects, and enriches addresses in real-time, enhancing customer engagement and operational efficiency. Key Features and Functionality: - Global Coverage: Supports address validation for 250 countries and territories, ensuring businesses can man

CSV Import Checker for Shopify is a browser-based validation tool that analyzes product catalog files before importing them into Shopify stores. The software processes files locally within the browser, ensuring data privacy by avoiding server uploads. It supports files up to 15MB and performs 61 checks: 46 analyze file-specific issues such as format, headers, product details, pricing, and images, while 15 compare Shopify exports with import files to detect conflicts. The tool offers two modes: C

PaKalite is a cloud-based quality management system that centralizes automotive and manufacturing quality processes on one platform. It integrates workflows for product approval, project planning, control and measurement, nonconformance management, calibration tracking, supplier quality oversight, and document control. Modules align with IATF 16949 and ISO 9001 standards, automating quality evidence collection across operations. The platform features PPAP management with 18 AIAG elements, APQP p

Waaila is an AI-based application that automates data quality monitoring for web analytics, designed for seasoned analysts, marketing specialists, and anyone in between. By implementing Waaila into your everyday data processes you can rest assured that bugs, data poisoning, and web analytic attacks will not go unnoticed. With the ability to quickly identify data issues, you save both human and financial resources. With one-click validation, your data can be accurately analyzed by a host of built

Addressfinder helps businesses capture, verify and enrich accurate data. It provides real-time address autocomplete, address, email and phone verification along side bulk verification services through APIs and a range of plugins and integrations. Built for accuracy and easy integration, Addressfinder helps teams improve data quality at point of collection and at scale.

AlisQI is the no-code Quality Management system for manufacturing. We empower manufacturing companies to transform their operations with easy-to-implement, cloud-based software. This data-driven approach to Quality Management allows manufacturers to unlock their factory’s full potential, and become more profitable, smart, and fully integrated.