Products

Argosquad, established in 2019, is a premier eCommerce enabler based in the Philippines. Leveraging extensive experience from operating argomall.com and collaborating with leading Philippine retailers, Argosquad specializes in delivering comprehensive eCommerce solutions. As the first official business solutions partner of Adobe Magento in the country and an implementation partner of Zendesk, the company offers a suite of services including consultancy, development, and implementation of highly

Padah Solutions Pvt Ltd, established in 2018 and headquartered in Bangalore, India, is a Platinum Atlassian Partner and Premier Zendesk Partner specializing in Business Process Management solutions. The company focuses on enhancing organizational efficiency by refining processes and implementing automation tools tailored to various industries. Their services encompass business process analysis, re-engineering, solution architecture, tool selection guidance, implementation, user training, and ong

TicketSync by Fermi Systems is a fully managed integration service designed to help Managed Service Providers (MSPs) securely and efficiently synchronize incidents, tasks, and service requests across various IT Service Management (ITSM) platforms, including Jira, ServiceNow, Zendesk, and Freshdesk. Tailored for MSPs operating in cloud-native or hybrid environments, TicketSync is particularly effective in aligning internal and customer-facing systems, especially when managing AWS-hosted workloads

ION is a financial technology partner, not just a product provider. We deliver solutions when your financial demands are growing faster than your team can keep pace. We provide CFOs with the financial technologies to integrate accounting, billing, payments and revenue recognition. To outmanoeuvre the market and competitors, you need to move past efficiencies and build powerful infrastructure. ‍ ION's strategic partners include Sage, FinancialForce, Stripe, Chargebee, Zendesk and Salesforce.

Outverse is an AI-driven customer support platform designed to help businesses automate complex support operations, enabling teams to focus on high-value tasks. By integrating AI agents that adhere to company-specific processes and policies, Outverse streamlines issue resolution and enhances customer service efficiency. Key Features: - AI Support Agents: Automate the handling of intricate customer inquiries, reducing the need for human intervention. - Internal Copilots: Assist human agents wit

Partnerway is a leading official reseller of renowned software solutions, including Google Workspace, Asana, Zendesk, AWS, and Microsoft, across Europe. Established in 2021 and headquartered in Tallinn, Estonia, Partnerway specializes in assisting small and medium-sized businesses (SMBs to accelerate growth by digitalizing operations, optimizing business processes, and facilitating seamless cloud migrations. With a dedicated team of industry-certified specialists, Partnerway has successfully sup

Vennie is an AI-powered customer support automation platform built for DACH e-commerce brands. It integrates natively with Zendesk and Shopify to automatically resolve incoming support tickets - from order status and returns to subscription changes and product questions - without human intervention. Vennie analyzes existing ticket history to identify automation gaps, builds tailored automation flows, and continuously optimizes them. The result: lower first response times, higher first contact r

Lancey is an AI-powered platform designed to enhance engineering team productivity by automating the detection and resolution of software bugs. By continuously monitoring customer support channels, such as Zendesk and Intercom, Lancey identifies and categorizes issues with high accuracy. It then generates clean, branch-based pull requests (PRs) that adhere to repository standards, allowing engineers to review, approve, and merge fixes efficiently. This automation streamlines workflows, reduces m

Drömlik is a cloud-based UCaaS (Unified Communications as a Service) platform built for growing businesses that need a modern phone system. It offers two core plans: Nucleus, a clean, reliable business phone system with call routing, voicemail-to-email, call recording, softphone apps, and core security; and Orbit, a full customer experience (CXaaS) stack that layers on contact centre features (queues, skill-based routing, supervisor coaching), omnichannel messaging (WhatsApp, Facebook Messenger,

Embrace.ai is an AI-powered platform designed to enhance B2B customer support and experience by automating workflows, providing intelligent agent assistance, and delivering actionable insights. It integrates seamlessly with existing tools, enabling support teams to resolve tickets faster, reduce manual effort, and surface insights from company content. Embrace.ai is built for business users, requiring no developer involvement, and offers clear pricing with strong AI controls. Key Features and F

Productbot AI is an advanced insights platform designed to centralize and analyze customer feedback from various departments, including Sales, Customer Success, NPS, and Support. By integrating seamlessly with tools like Zendesk, Gong, and Slack, it consolidates feedback into a unified dashboard, eliminating data silos and streamlining the product discovery process. Key Features and Functionality: - Consolidated Insights: Aggregates feedback from multiple channels into a single platform, provi

Bahama is an AI automation platform that enables businesses to create customized AI agents tailored to their specific workflows. By integrating with internal data sources and third-party applications, Bahama empowers teams to automate tasks, enhance productivity, and make informed decisions without the need for coding expertise. Key Features and Functionality: - Custom AI Agents: Develop AI assistants that connect seamlessly with your company's documents, applications, and web services, facili

DataGrine Migration Platform moves helpdesk data between customer support platforms: companies, contacts, tickets and conversations with their replies, notes and attachments, and knowledge base articles. Every migration starts with a written field mapping and a sample run of your own records in the destination. The full run happens while your team keeps working, a delta run at cut-over carries only what changed, and every record is logged so a run can be audited or rolled back. Runs are paced to

Inari helps product teams unify customer feedback and user research then automates product discovery, voice of customer reporting, and backlog prioritization using AI. As your customer volume, feature requests, and product issues grows, the volume of inbound feedback quickly becomes impossible to triage, tag, and incorporate into your roadmap. Without accurate and comprehensive research and analysis, your engineering and product teams are more likely to build features that aren't aligned with.

Maroc Cloud is a leading technology company specializing in the implementation of cloud solutions and digital transformation services. As a Google Cloud Premier Partner, Maroc Cloud offers a comprehensive suite of services, including digital workplace solutions, cloud infrastructure management, IT security, and customer experience enhancements. With over 600 clients ranging from small and medium-sized enterprises to large corporations and public administrations across Morocco and Africa, Maroc C

Cogito is a shared business brain that lives in Slack and Microsoft Teams. Unlike per-user chat assistants, Cogito is one brain everyone on the team talks to. It reasons across your full stack as equals: Salesforce, Notion, Linear, Zendesk, GitHub, Gmail, Drive, and more. No hub assumption, no platform allegiance. Cogito inherits each user's permissions live from each connected system, so the same query is scoped correctly for a sales rep, an engineer, or an executive. Real-time webhook trigger

DRING is an agentic AI call center. It gives businesses voice and chat AI agents that answer and make real customer calls on the phone and WhatsApp, and act inside the tools the team already uses: CRM, calendar, helpdesk and payment systems. Teams use DRING for inbound customer support, appointment booking and reminders, outbound lead qualification, order and delivery updates, surveys and candidate screening. Every agent runs 1,000 to 10,000 simulated conversations, built for your company, bef

VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing, education, insurance, finance, real estate, and more. From VoIP call center software and AI predictive dialing to omnichannel text messaging, AI speech analytics, and bulk SMS messaging tools – VoiceSpin’s solutions are designed for both sales and support teams, enabling them to manage inbound and outb

B2BAIStack is a curated directory of AI tools designed specifically for B2B operators, aiming to streamline various business processes through automation and intelligence. The platform offers a comprehensive selection of AI solutions across multiple categories, including content creation, marketing, sales, meetings, customer support, operations, human resources, and IT development. Key Features and Functionality: - Content Creation: Tools like Quso and InVideo AI assist in repurposing webinars

ChannelReply syncs buyer conversations from connected marketplaces and stores into the helpdesk support teams already use. Supported buyer messages, conversation history, and available order information sync into one helpdesk ticket, so agents can understand the issue and reply without switching between marketplace inboxes and their helpdesk. ChannelReply works with helpdesks including Zendesk, Freshdesk, Help Scout, Gorgias, Re, Zoho Desk, and Kustomer, and supports buyer conversations from s