Products

Botcadence is an AI automation platform deploying voice and chat agents across ten channels, including phone, WhatsApp, website chat, Instagram, Telegram, Messenger, Slack, and email, to handle customer support, sales, and lead generation. Voice agents manage inbound calls with intent qualification and routing, while outbound agents handle follow-ups, reminders, and campaigns using multilingual AI voices. Chat agents automate support workflows and engage website visitors. Social media tools turn

ContextGPT is an AI chatbot platform that helps businesses build chatbots trained on their own knowledge instead of generic internet data. Upload documents, connect your workspace, or crawl your website to create an AI assistant that delivers accurate, context-aware responses for customers and teams. Train your chatbot using Websites, PDFs, DOCX, PPT, YouTube, Notion, GitHub, Confluence, SharePoint, GitBook, Google Drive, Dropbox, OneDrive, Box, iCloud, and more. Deploy it across Slack, WhatsAp

Outlearn is an AI chatbot for customer support built by Helpjuice, the knowledge-base company. It reads the documentation and systems a team already maintains — a help centre, Confluence, SharePoint, Google Drive, Slack threads and more — and keeps re-reading them on its own, so answers come from live content, with the source articles shown behind each answer. It works in website chat, email, Slack, Microsoft Teams and Google Chat, and can take actions through Stripe, Shopify, Calendly or your o

ChatShield is a workspace compliance monitoring platform for businesses using Intercom or Zendesk. It monitors customer conversations across the workspace and uses AI to identify potentially risky responses, including unauthorized refund or pricing promises, cancellation commitments, unsupported policy claims, sensitive financial or medical advice, and potential privacy or PII issues. ChatShield helps support and operations teams identify and review risky conversations without manually checking

55PBX is the ultimate all in one CCaaS for Contact Centers, Customer Service and Sales team. PBX functions, whatsapp, chat and carrier with plug n play integrations with Zendesk, Pipedrive, Salesforce and more.

An AI agent platform for e-commerce that handles sales, customer support, and workflow automation across chat, voice, and video. It supports 90+ languages, includes a no-code workflow builder, and integrates with tools such as Gmail, Slack, and Zendesk.

ClickBoss is an advanced analytics platform designed to transform complex data into actionable insights, enabling businesses to make informed, data-driven decisions. By integrating with various marketing and analytics tools, ClickBoss simplifies data analysis, providing real-time audits and comprehensive reports that drive sustainable growth. Its user-friendly interface ensures that both individuals and teams can harness the power of AI to optimize their strategies and achieve measurable results

Cloud Humans offers an AI-driven customer support solution designed to streamline and enhance service operations. By integrating ClaudIA, an advanced AI agent capable of resolving up to 90% of support requests, with Cloud Chat, an omnichannel platform that centralizes communication channels, businesses can achieve greater scalability and reduced operational costs without the complexities associated with traditional helpdesk systems. Key Features and Functionality: - ClaudIA – AI Agent for Cust

Teammates.ai offers a suite of autonomous AI agents designed to revolutionize business operations by automating key functions such as customer service, sales, and hiring. These AI teammates operate 24/7, providing human-like interactions across multiple channels and languages, thereby enhancing efficiency and scalability without the need for additional human resources. Key Features and Functionality: - Raya – AI Customer Service Agent: Manages customer interactions via phone, email, and chat,

Sitebot is a no-code AI chatbot platform designed to help small and mid-sized businesses automate customer interactions and lead generation. By training the chatbot with your unique content—such as website information, FAQs, and product manuals—Sitebot delivers personalized, accurate responses to customer inquiries around the clock. Its multilingual capabilities enable it to communicate in over 80 languages, allowing businesses to serve a diverse, global customer base without the need for multil

The AI Vendor Library is a curated collection of the most utilized and recommended AI tools across various sectors, designed to enhance business operations and drive growth. This comprehensive resource encompasses a wide range of applications, including sales, marketing, customer support, research and development, finance, human resources, revenue operations, legal and compliance, IT and security, data analytics, and general business functions. By providing access to these cutting-edge tools, th

Jetwriter AI is an intelligent writing assistant and chat platform designed to enhance productivity and professional communication for businesses. Integrated directly into your workflow via a Chrome extension and web/mobile apps, Jetwriter helps teams write faster and more effectively. Key features for business users include: - Context-Aware Replies: Generate personalized, high-quality responses in seconds within key business platforms like Gmail, LinkedIn, Outlook, Zendesk, Zoho, and Freshdes

Myndbend™ Process Manager provides a convenient way for agents to build custom, auditable processes in Zendesk. Build and automate workflows such as: - HR Onboarding - HR Offboarding - IT Change Management - Access Rights requests - Financial approvals - Internal escalations …Or any other flow that requires approvals or child tickets.

Architected by Rodrick Gary, the Kovotic Labs suite represents the world's largest unified fleet of 1,810+ autonomous agents. Purpose-built for Shopify, Salesforce, and Zendesk ecosystems, these agents automate complex commerce workflows with 'Ferrari-grade' precision. Based in Charlotte, N.C., we provide high-scale agentic infrastructure for modern global merchants.

Hay.chat is a source-available AI customer service platform built on the Model Context Protocol. It handles the repetitive stuff (order status, refund requests, address changes) on its own, and routes complex or VIP queries straight to your support team. You write playbooks in plain language to control what gets resolved automatically and what gets escalated. The architecture splits LLM reasoning from action execution. When the AI decides a refund should be processed or a record updated, a sep

Triagly turns scattered customer feedback into clear product decisions. It collects feedback from email, Slack, Zendesk, website widgets, and CSV imports, then uses AI to classify, prioritize, and surface patterns across all of it. Product teams see which issues matter most, what's trending, and what needs attention now without spending hours reading through tickets. When questions come up, AI Chat lets teams ask anything about their feedback in plain language. Triagly is built for product tea

OMNINGAGE Connect is a cloud-based customer engagement platform designed to seamlessly integrate with Amazon Connect, offering a modern, intuitive, and data-driven user desktop. Deployable within minutes, it supports multiple communication channels, including voice, chat, SMS, and social media interactions. Leveraging Amazon's serverless and cloud-native technologies, OMNINGAGE Connect eliminates the need for hardware resources, dynamically scaling to meet business demands, making it ideal for h

Misterio is a proactive AI agent for customer support and sales. It answers customer questions 24/7 in 75 languages and works inside the helpdesk a company already uses, whether that's Intercom, Zendesk, Freshdesk, HubSpot, LiveChat, Bitrix24 or another one. When a question needs a person, Misterio passes the whole conversation to the team there, so the customer doesn't have to repeat anything. On the website, Misterio can also start the conversation. When a visitor hesitates at checkout or on t

The Thirdlane Business Phone System is an advanced IP PBX and unified communications solution that can be deployed both on-premises and in the cloud. It includes modern communication channels like VoIP telephony, private and group messaging, voice and video conferencing, SMS, and screen/file sharing. Users can access these features from mobile devices, browsers on Windows, Mac and Linux computers. Beyond the core PBX functions, the system offers a contact center as well. It integrates seamlessl

SmartOffice for Alexa Skills is a no-code enterprise skill management platform that enables organizations to create and deploy secure Alexa Skills seamlessly. By integrating with enterprise data sources such as Salesforce, ServiceNow, and Zendesk, SmartOffice allows businesses to voice-enable their CRM and Helpdesk systems without the need for coding or custom development. This solution simplifies interactions with CRM opportunities, accounts, contacts, activities, and cases, enhancing productiv