SpeechLog Quality by Globitel is a comprehensive quality management solution designed to enhance customer loyalty by optimizing the performance of customer engagement center agents. It offers a suite of evaluation and scoring tools that improve overall productivity and service quality. The system's modular design ensures seamless integration with various call center ACD platforms and related products, such as ticketing and customer satisfaction survey systems.
Key Features and Functionality:
- Agent Evaluation and Scoring: Provides advanced tools for assessing agent performance, facilitating targeted training and development.
- Dynamic Search Criteria: Allows administrators to customize search parameters and quick search options, enhancing data retrieval efficiency.
- Enhanced User Management: Offers flexible user and group management, enabling dynamic permission settings tailored to business needs.
- Centralized Call Management: Supports scalable management of multiple recorders across different locations, enabling comprehensive analysis between sites.
- Screen Capture: Records agent desktop activities, providing insights into application usage and workflow efficiency.
- Quality Assurance Call Flagging: Automatically selects calls meeting specific criteria for quality audits, streamlining the evaluation process.
- Multilingual Support: Currently supports Arabic and English, with the capability to develop additional language support upon request.
Primary Value and Problem Solved:
SpeechLog Quality addresses the critical need for efficient quality assurance in call centers, a process often overlooked due to its time-consuming nature. By automating and streamlining agent evaluations, the solution ensures consistent service quality, enhances agent performance through targeted training, and ultimately boosts customer satisfaction and loyalty. Its integration capabilities and user-friendly interface make it a valuable tool for organizations aiming to maintain high service standards without sacrificing time or resources.
Introducing Zadinga, the shop management app that takes care of all your inventory management needs so you can focus on growing your business. From time-saving stock management, billing and creating your online shop to real-time sales reports and everything in between — you're not just going to have a better business, you're going to have peace of mind, every day.
All the features you need to run and grow your business, efficiently
📦 Add stock effortlessly
Zadinga's automated inventory management will save you hours and avoid human errors. Just scan the product barcode and the app identifies the product along with detailed descriptions and images.
📊 Keep track of stock levels
Whether someone buys a product in-store, on your online shop, or at an online marketplace, your inventory levels get updated everywhere, instantly. Receive low and out-of-stock alerts on the checkout screen so you can easily reorder stock in advance.
🛒 Speed up checkout
Quickly add products at checkout with a product search or using the barcode scanner. Add discounts to specific products or to the entire sale. Instantly share payment confirmation receipts via WhatsApp.
💰 Collect payments easily
Enhance your POS setup with card swiping machines. Collect payments via credit/debit cards, all popular UPIs, Wallets and one-time payment links.Give customers the freedom to make partial or split payments within a single transaction.
🌐 Set up your online shop and enable Ecommerce
Create your online shop within minutes. Easily upload stock from your physical store to your online shop and marketplaces and start selling immediately. No matter where you sell, Zadinga makes inventory management simple.
🚚 Deliver orders to customers near you
Give your customers a delightful shopping experience with doorstep delivery of products within a few hours. Integrate with popular delivery partners like Dunzo, Shadowfax and more.
📈 Track store performance
Built-in reports give you an overview of how your online store is doing. Check your daily, monthly and yearly sales and see how they compare with past performances. Stock reports show the number of items currently in stock and the total stock worth.
With Zadinga, your shop is in good hands. For more information, visit https://zadinga.in
pwncheck(patent pending) is the simplest and quickest way to get an overview of how many users on your network are using compromised or weak passwords. We use the most comprehensive and authoritative collection of compromised passwords and pack it in a relatively small self-contained and encrypted binary file using the best algorithms currently available.
Minsar is a collaborative no-code platform used to create and share AR/VR experiences. Minsar empowers creators ranging from emerging designers to global companies, by making it easy to create immersive 3D environments. Minsar is fully cross-platform and currently available on HoloLens 2, Magic Leap, Oculus Quest, iOS, and Android devices.
Vetcove is the veterinary industry’s only unified purchasing platform. It enables veterinary hospitals to research products, compare pricing, and check availability across all major distributors, manufacturers, compounding pharmacies, and diagnostic laboratories from one website.
Vetcove currently helps about 1 in 3 US veterinary practices save time and money on inventory and is FREE to use for all independently-owned practices and nonprofits. Vetcove is the official purchasing platform of the AAFP, AAEP and AVMA.
Vetcove makes purchasing quick and easy, and allows you to keep your existing vendors, negotiated pricing, and relationships. You’ll wonder how you ever lived without it!
The SEOToolSet is a suite of search engine optimization power tools created by Bruce Clay, Inc. for use with our own clients. Currently in its sixth generation, the SEOToolSet is SEO software built by SEOs, for SEOs. We develop and support these SEO tools in-house because our team knows first-hand what an SEO needs, and doesn't need, to do the job.
Fuse is an all-in-one programmatic advertising solution for web and app publishers.
It's powered by a single piece of code that brings together all of the essential elements needed to maximize programmatic ad revenue on your site.
This single, easy-to-set-up Fuse tag gives publishers access to a world of ad tech at their fingertips, including private marketplace (PMP) management, Header, and Open bidding, ad layout optimization, brand safety, and compliance with centralized reporting, in one simple dashboard.
Fuse is currently the only truly simple way for publishers to optimize and manage their ad technology — loaded with easy-to-use integrations such as multivariate testing, Consent Management Platforms (CMP) integration, automatic alert monitoring, and automated bid optimization.
"TLDR: Hyyer's clients benefit from exclusive access to Silicon Valley level talent at a fraction of the cost.
Hyyer connects startups and enterprises with top-notch bilingual talent with expertise in Sales, Marketing, Data Entry and Customer Service to give startups & enterprises access to an untapped workforce.
Hyyer was launched with the core belief that there is no global skill gap, rather there is an opportunity gap. A gap that we’ve made our mission to close. Our vision is to create 100,000 skilled jobs across the Latinx Diaspora by 2030. Currently, over 85% of our network are women or POC.
Through democratizing work opportunity access to Latinx women, our clients are seeing a 40% increase in their qualified sales meetings and customer retention."
WhereverSIM provides M2M and IoT connectivity for business customers through multi-network SIM and eSIM solutions. We enable devices to transmit data via the strongest available local mobile network in more than 190 countries. In addition, we offer an online platform that allows organizations to manage their M2M SIM cards, monitor their usage, and adjust data plans in real time. Our SIM solutions is used in over 1,300 IoT projects across multiple industries, several million SIM cards are currently managed via the platform. Customers include companies such as Ingram Micro, Viessmann, HP, Merck, HORSCH, A2A, and CTS EVENTIM.
LeadPilot automates prospecting and outreach in one platform. Companies and key decision makers are found and contacted with personalized messages, so sales and marketing teams can spend their time elsewhere.
Fill your pipeline and close more deals by focusing on quality leads. We use localized company information databases and AI-driven prospecting in order to achieve the best possible accuracy in lead generation and outreach.
LeadPilot is currently available in Sweden, United Kingdom and Ireland!
CityPay.io makes crypto payments accessible for everyone by providing a cryptocurrency payment system to businesses. The product has been launched in 2021 and it’s already trusted by more than 750 companies and exclusive partner of Binance in CIS. Citypay offers companies to accept payments in cryptocurrencies in the ways suitable for their businesses, this includes: API Order - accepting payments directly on business websites. Wordpress Plugin is also available for businesses using WordPress. E-mail Order - By using Email Billing businesses can receive payments in cryptocurrency without API integration. Point of Sale (POS) Order - POS Order allows companies to receive payments in a physical store by installing citypay’s POS app. - By integrating Top-up balance API companies will enable their customers to deposit the desired amount of cryptocurrency in supported coins. Currently, Citypay enables companies to accept payments in 6 cryptocurrencies (BTC, LTC, DASH, ZEC, BTG, BCH), and to get paid exact amounts in 4 fiat currencies including regional currencies (USD, EUR, GEL, TRY). In the product development plan by end of 2022, we will support payments 2000 coins. To control business activities Citypay offers an intuitive and easy-to-use platform where businesses can monitor and control cryptocurrency receiving. It takes only a few minutes to register, set up, and verify the business and start receiving the crypto. Our interface is simple while providing a variety of features that can be customised according to the business needs. Businesses can create profiles directly on our webpage - https://www.citypay.io/
Surveyor is a post trade surveillance tool designed to detect and eliminate market manipulation. Surveyor minimizes false positives and provides the most accurate alerts in the world by leveraging full depth-of-book market data with down to the millisecond timestamps.
Trillium Labs was spun out of Trillium Trading, in 2014 and is currently based in New York, NY.
Taxably is an AI intelligence layer for tax firms that enhances existing software without requiring a platform switch.
It continuously monitors Google Drive and Microsoft OneDrive, uses AI vision to understand client documents, and surfaces missing items, inconsistencies, and risks before preparation begins.
Taxably grounds its AI in two sources of truth: current-year tax law and the firm’s actual client documents. Firms keep their existing practice management, tax, and accounting systems while Taxably improves the quality of data flowing into them.
Designed for professional oversight, Taxably supports human review, confidence scoring, audit trails, and structured exports to downstream systems.
GravityOne Solutions LLC is a business process outsourcing (BPO) and information technology services firm providing back-office operational fulfillment and digital solution development. The company functions as a third-party administrative and technical resource specializing in real estate transaction settlement workflows, healthcare administration, and software engineering. Its core services include: Title Industry Operations (conducting programmatic real estate searches and analyzing public records for title examinations); Property & Title Tax Services (reviewing current-year liabilities, delinquencies, and delivering tax certificates); Medical Revenue Cycle Management (managing billing, patient registration, insurance verification, and claims processing); and App & Web Development (building business-to-business websites, CMS infrastructure, mobile apps, and enterprise software solutions).
AdSpyder is an upcoming digital ad-tech SaaS platform that help individuals and companies to analyse their competitors’ ad marketing campaigns and obtain useful insights that can be applied to their ad campaigns and benefit from them.
Using adspyder, users can search ads which are currently or previously running across online platforms and can get useful performance based metrics for each ad. Te user can search from 110M+ ads of 100+ countries and over 11 platforms. The user can also search competitors ads and campaigns for useful insights to optimise their own campaigns.
Trusted by Fortune 500 companies, ekincare is an AI-driven patent-pending integrated health benefits platform helping organizations save up to 25% healthcare costs and lowering their health insurance premiums.
Our product ensures that telemedicine, health checks, mental health and fitness and nutrition services are easily available for corporate employees on a single platform seamlessly pan India, with a unified experience. Our AI engine ensures that all medical records are digitized and provides real-time actionable insights for corporates around potential health risks and remedial actions. Currently, we are catering to 250+ corporates, managing the health of 350,000+ employees and their dependents on the platform.
Trufflepig IT-Forensics is a specialized cybersecurity partner for upper mid-market companies and the public sector across the DACH region. As an expert in comprehensive, 24/7 continuous protection, the company consolidates all core elements of modern IT security under one roof.
At the heart of our service portfolio is our proprietary, high-performance Security Operations Center (SOC), which leverages AI support to continuously monitor, evaluate, and mitigate cyber threats. To achieve this, our modular security platform seamlessly integrates Managed Detection & Response (MXDR), Phishing Awareness, Zero Trust Network Access (ZTNA), and Mail Security with preventive Penetration Testing and highly specialized Incident Response Services—enabling response times of under five minutes.
With a dedicated team of around 60 experts - including former BKA (Federal Criminal Police Office) investigators and renowned ethical hackers - operating across three locations in Germany and Switzerland, Trufflepig currently protects more than 650 organizations from evolving cyber risks.
When your customer interacts with your insurance company or broker office, more than 80% of interactions end up with you requesting additional information or documents. This leads to your customer and employee trying to complete the process with a ping-pong of emails.
Our secure platform provides a convenient link that allows customers to easily submit necessary information online, directly from their desktop or smartphone.
Penbox doesn't just improve the efficiency of your exchanges with customers; it also ensures compliance with GDPR regulations and helps close audit points. Best of all, our platform can be up and running in a matter of weeks, not months or years.
With Penbox, you can expect efficiency gains of up to 50%, as well as an impressive 82% completion rate for forms sent. Not only does this increase productivity, but it also leads to higher levels of customer satisfaction (currently rated at 4.2 out of 5 stars) and improved employee satisfaction. So why waste time with inefficient and outdated processes? Switch to Penbox and see the difference for yourself.
FiveStreet works with any vendor that sends leads through email and currently processes leads from over 100 online vendors. The system automatically collects your leads, attaches financial data and property information and pipes them into your CRM, all without any data entry on your part.