Having used the software extensively, this reviewer finds it helpful for learning detailed subject matter. The lack of management support is a drawback that affects its overall effectiveness.
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I love that you can use the tool for more than just hearing and acting on customer feedback - it's also an excellent tool for employee engagement surveys and helps us make substantial changes in the work-environment whenever required. Review collected by and hosted on G2.com.
It can be slightly tiresome to figure out everything and all the options on my own. Would appreciate a greater bank of educational & template content around the service, allowing me to use it to the maximum Review collected by and hosted on G2.com.
I like the way it presents graphics for the evolution of real-time data. You don't need to know CRBasics to use it and the way in obtaining the real data is way easier than other softwares. Review collected by and hosted on G2.com.
It is not a friendly user platform for beginners. It would be best if you learned it from an expert and someone who has use this software previously if not you are lost. Review collected by and hosted on G2.com.
- Real-time data
- Saving time by using tools and analysis.
- Chart that helps you understand what happened to get your decision. Review collected by and hosted on G2.com.
In my experience, you should get training from a professional or enroll in some courses related to it online. Review collected by and hosted on G2.com.
Surveyor is the best trade surveillance tool. It saves time and reduces unnecessary false positives. Review collected by and hosted on G2.com.
There is nothing that I dislike in Surveyor. Review collected by and hosted on G2.com.
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