Products

COBRA Vendor Risk Management is a comprehensive platform developed by C2 Cyber to help organizations effectively manage and mitigate risks associated with their supply chains. Recognizing that a significant portion of security breaches originate from third-party vendors, COBRA provides a streamlined approach to assess, monitor, and collaborate with suppliers to enhance overall security posture. Key Features and Functionality: - Inherent Risk Assessment: COBRA instantly evaluates the inherent

Liz-10 is a platform that allows you to store in-the-Cloud all-call audios. You can implement Liz-10 independently from other hired platforms. Since it is a 100% in-the-Cloud solution, Liz-10 does not require any hardware investment on your side. The platform has high-availability characteristics, and it allows you to set up different user profiles.

We possess all the features needed to run an enterprise contact center or a 5-agent work at home business. Our patent pending blockchain-based solution includes ondemand staffing, inbound, outbound, live chat, quality assurance, drag-n-drop scripting, advanced reporting, and more. Open APIs and an elastic infrastructure that can quickly scale to meet the most demanding program requirements also comes standard. All the features needed to run your contact center, at an affordable price.

Castel Detect QA/QM automates your contact center’s Quality Assurance/Quality Management (QA/QM) process to yield significant cost savings. Our automated speech analytics approach streamlines the QA/QM process, enhancing agent productivity and customer service.

Contact centers have one of the highest staff rotation rates in the industry and one of the lowest age averages. In this scenario, creating a mechanism that motivates and promotes employee loyalty is very important. Gamification is a tool to shape behaviors, develop skills and drive outcomes – making work more appealing, motivating and fun while still trying to meet company goals. OneContact Gamification is available stand-alone via web browser or customizable mobile apps, and can be connected

A cloud software which dials automatically from the numbers listed and transmit calls only with recognised human voice. Numbers detected to be busy, voice mailed, unanswered or disconnected are shortlisted via softwarealgorithm and are dialled again some other time. This Automated calling dialer not only predicts the correct time of calling from agentside but also saves their time with number dialling process. Predictive Dialer software helps you to analyse the rate of calls connected as well cl

The Real PBX is a leading provider of unified cloud communication services to consumers and businesses. Our Hosted PBX, VoIP, Toll-Free numbers, and Call Center solutions are highly cost effective and consumer oriented.

Millennial Services offers a comprehensive contact center solution which includes email and form support, inbound phone support, and live chat, and outbound contact center services. We pride ourselves on being able to offer these services without lengthy agreements or complex terms. This makes our service offering an exceptional fit for fast growing companies that require scalability (up or down) or customers who are subject to intense seasonality.

Third party risk management (TPRM) is a structured approach to analyze and control risks arising to the organization from third parties. The third party risk management software is packed with lots of features to truly make it an excellent resource for the risk management departments to manage vendor risk and third party risk.

HelloSells is a lead qualification service that helps to maximize your marketing ROI. We talk to your leads via inbound and outbound calls to qualify them as prospects for your sales team After qualification, we can book appointments, transfer calls over to you or sync lead information directly to your CRM.

We are OBP. We deliver business process outsourcing (BPO) services. We are an independent firm with Australian roots and a global reach. As business partners, we believe in building and maintaining long-term and sustainable relationships.

Orbox is a fully customizable IP-PBX, a smart and low-cost solution, designed for any type of company. This solution was developed to increase productivity and reduce costs associated with communications management, operations and maintenance. / Virtual or Physical Appliance / Supports several phone models and multiple operators and its easily integrated to existent centrals.

Procflo is perfect to use procurement and spend management application that helps an organization manage to purchase and spend between teams. Purchase Requests Request, Create, and Track Purchase requests in real-time from the office or on the go with Procflo's mobile app. Purchase Orders Create Purchase Orders from the approved list in seconds, options for multiple RFQs, and more. Spend Management Create budgets for different teams and check-in real-time about available budgets. Additional

Xpress Suite Telecom is the premier Web-based application that delivers your telecom bills electronically that enables customers to process their telecom bills faster while saving on their annual telecom spend. Xpress Suite Telecom consolidates the bills from all your vendor accounts into one place, and presents them in a familiar, easy-to-use format.

Corizon is a platform that combines the bits of business applications, giving the users the right information at the right time, to do their jobs better. The Corizon approach delivers project payback by addressing critical pain pointone process at a time.

The RiskLens software platform helps cyber risk leaders manage cybersecurity risk from the business perspective by quantifying it in financial terms.

CTI, refers to the Technology intended to improvise your agent productivity by integrating and managing your tele-calling and other communication systems your CRM. Through the single window display, the CTI provides all the relevant information regarding the customer to the agent. This equips the agent with the complete context, helping them provide solutions to the customer quickly and more efficiently thereby boosting their productivity.

NetSpective Content Filter is a security solutions that can be used to create tiered service levels where service providers can structure revenue generating offerings.

Fortify 1's CSRM, simplifies how businesses demonstrate holistic cybersecurity risk management from front-line technical defenses to non-technical requirements such as governance and oversight.

Orbit™ IVR provides adaptable, dynamic call trees based on utility needs and preferences