CommunityWFM
- 6 profiles
- 28 categories
Featured Products
All Products & Services
AI-powered communications that redefines customer engagement for modern teams.
Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.
Modern messaging for modern teams
RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.
RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.
RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.
CommunityWFM Reviews
Donna H.
Empowers Call Center with Efficient Queue Management
Robert W.
Technology Advisor | CX | Ai | SalesEnhanced Customer Service with Easy Setup
Verified User in Insurance
RingCentral’s Integrated Tools and Rock-Solid Reliability
About
What is CommunityWFM?
CommunityWFM is a workforce management software company that specializes in solutions for the contact center industry. They offer comprehensive tools designed to aid in forecasting, scheduling, and real-time management of contact center operations. CommunityWFM's products are built to enhance productivity, optimize staffing, and improve overall operational efficiency. Their software solutions are aimed at businesses looking to streamline workforce management tasks and adapt to dynamic customer service environments.
