Products

Knowlarity's Speech Analytics platform is an AI-driven solution designed to transform customer interactions into actionable insights. By leveraging advanced speech recognition and natural language processing technologies, it enables businesses to transcribe and analyze conversations in real-time, facilitating a deeper understanding of customer sentiments and behaviors. This comprehensive analysis aids organizations in refining their services, enhancing customer satisfaction, and making informed

Omnitraq extracts critical business insights through our award-winning and patented technology from call center calls, web media, video, audio, and text data. By delivering these insights at low cost, with speed, and at scale, Omnitraq can provide both SMB and Enterprise clients with a suite of affordable and high impact BI tools.

Analyze LIVE calls with high accuracy, alerts, reminders, scripting, and call scoring. Do it all while the call is occurring:

VSLogger Unlimited extends the call recording engine with recording search and monitoring features. Included and optionally used Adutante server provides user management and Quality Control features. Adutante also provides a centralized connection point to one or multiple VSLogger recorders.

Truly listen, accurately understand and efficiently respond to your customers with our NLU technology. Having the right Natural Language Understanding (NLU) – is the difference of your customer staying on the call or hanging up. Whether you get that call retention or not. If your solution is not understanding what the customer is saying, then ultimately the accuracy rate will be low, and the response to the customer will not make sense. So why would they want to use this type of self-service, if

Converz Analytics is a technology company that uses artificial intelligence to improve customer experiences. Our software analyzes and assesses customer conversations on any channel and helps employees to take the next step in their personal development.

Conversational intelligence for your voice interactions. Gain deep insight into conversations to help anticipate opportunities, reduce compliance risk, and improve customer satisfaction.

A complete AI enabled speech analytics that integrates offers your contact center dynamic voice bots, real time agent assistance, automated after call work and 100% call quality audit automation.

"Ressolve is a conversational analytics platform based on artificial intelligence (AI), focused on gathering, analyzing, and extracting valuable information from spoken or written interactions between a brand and its audience. The main goal is to enhance the touchpoints or service of companies to make decisions in order to improve the customer experience (CX). Rescuing the true voice of the customer.

Callbi is an international cloud-based software-as-a-service speech analytics solution for contact centres. Callbi is a member of the Alphawave Group, a technology hub and specialised technology investment group based in Stellenbosch, South Africa. Callbi Speech Analytics is recorder agnostic and requires no integration with existing platforms. Callbi is a low-cost, highly effective solution that enables organisations to maximise revenue, improve efficiency and effectiveness, reduce costs, and

skit.ai is building NLP Technology in Indian Languages to enable businesses interact and engage with their multi-lingual customers in the languages preferred by them

Effortlessly monitor 100% of your team's calls and provide instant feedback that genuinely improves performance in any language with Oxus.AI speech analytics.

OpenText™ Explore is a discovery solution that allows business and call center professionals to view cross-channel interactions collectively for a comprehensive picture of customer behaviors and relationships.

The Al Powered InteliConvo® Speech Analytics & Automation platform now enables businesses to process and analyze 100% of the recorded customer conversations. This analysis gives them a never before deeper understanding about the Customers buying patterns, buying intents, sentiments, willingness to pay, feedback about the product and the brand image.

Qtee.ai is designed to analyze call recordings by transcribing the audio and then performing analysis based on defined parameters applied to those transcriptions. This comprehensive analysis aids users in gaining valuable insights from their call data efficiently, enhancing operational effectiveness and decision-making processes.

CallChecker - a service that can improve the quality of an existing call center without hiring additional staff. CallChecker analyzes audio recordings of telephone conversations, chats, and emails, then provides transcription and analysis of the conversation, and calculates the scoring value of the quality of the conversation. The quality score calculating both for a specific conversation and for the manager.

🎧 Podscribe.IO makes your podcast experience smarter with AI and ML tech. Busy professionals, researchers, and tech enthusiasts can quickly read summaries, notes, and transcripts without listening to entire episodes. Features include quick info recall, summaries, interactive chat, mindmaps, discovery tools, a community knowledge base, and a searchable repository. Flexible subscriptions available. Enhance your podcast learning efficiently! 🌟

Meldstem lets businesses create professional phone greetings in minutes: welcome messages, phone menus (IVR), on-hold announcements, closed messages and voicemail greetings. Type your text, pick a voice, and listen to the complete result for free before you pay. No account needed for the preview. Files are delivered in the exact audio format your phone system requires (µ-law, a-law, PCM WAV or MP3), with upload instructions for RingCentral, Nextiva, Vonage, 8x8, GoTo Connect, Grasshopper, Ooma,