MediaVault Plus is a secure, scalable and affordable way to archive, retrieve and review call recordings, emails and chats. Designed as a highly scalable cloud-based solution, MediaVault can grow with you and handle the demands of small and enterprise-level organizations. It integrates with leading cloud-based call center solutions and offers multiple options to save recordings for retrieval and review. Recordings are stored in Amazon’s AWS Simple Storage Service (S3) providing a secure (AES-256
BeyondQA is an AI-powered quality management platform for contact centers, offering automated call audits, agent coaching, speech analytics, and customer experience insights—enabling organizations to scale QA without adding internal overhead.
Callflow Cloud PBX is an advanced cloud-based IP-PBX solution with over 50 modules such as call recordings, extended IVR capabilities, advanced call manager, tags and comments, detailed statistics, real time monitoring module, CRM and ERP custom integrations etc. Why Callflow Cloud PBX: • Works on Multiple Devices: WebRTC (desktop), IP Phones, Mobile App. • Enterprise Security – servers in the EU and USA. ISO/IEC 27001. • Built-in Modules for Comprehensive Solutions: Callflow Cloud PBX platform
Intelliverse's Cloud Contact Center is a comprehensive, cloud-based communication solution designed to enhance customer interactions and streamline contact center operations. By integrating advanced telephony features with intelligent call routing and real-time analytics, it empowers businesses to deliver exceptional customer service while optimizing operational efficiency. Key Features and Functionality: - Interactive Voice Response (IVR: Automates routine inquiries, allowing customers to acc
Starting at only 5 agents! Get real-time visibility for calls in queue, agent availability, call abandonment rates; and other insights with Qcloud. QCloud is a cost-effective call center solution with real-time monitoring, customizable dashboards and analytics that integrate with most UCaaS and UC solutions. From identifying IVR bottlenecks and optimizing call routing to improving agent performance, Qcloud equips your business with the tools to provide exceptional customer service and drive gr
Manage agents and call queues with QLive, an on-premise informal contact center solution. QLive's dashboard features include configurable tools to view the call data that matters most to your business. Display the performance of your queues, caller abandonment rates and agent activities with intuitive drag-and-drop navigation.
HelpLook is a knowledge management platform that offers custom GPT chatbot solutions. It enables businesses to create self-service knowledge base, blogs, help centers, and supports document-based AI search and answers. With features like data encryption, customization options, and multilingual support, HelpLook provides a comprehensive knowledge hub experience. Advantages: 1. Customizable Chatbot 2. Multitemplate and Multilingual 3. Personalized Branding Display 4. Intelligent Responsive A
Apex Cloud Telephony is a cloud-based phone system that reduces costs and has all the functionality businesses need to communicate.
Pactos VMS is a cloud-based Vendor Management System is a cloud-based solution that helps businesses manage temporary, contract, and freelance workers. It streamlines vendor sourcing, onboarding, compliance, time tracking, invoicing, and performance analytics. By automating workflows and providing real-time insights, Pactos VMS enhances efficiency, ensures compliance, and optimizes workforce costs.
The Telephony Co. - Cloud Communication Solutions Provider The Telephony Co. is a premier provider of cloud communication solutions, dedicated to transforming the way businesses interact with their customers. With a robust suite of services, including 3CX, Cloud Telephony, Local and Toll-Free Numbers in over 40 countries, Bulk SMS, WhatsApp for Business, Amazon Connect, and 24/7 Support, we ensure seamless and efficient communication for businesses of all sizes. Our mission is to leverage cutt
Teloz is the pinnacle of advanced technology in the world of cloud contact centers. Teloz is an AI-powered solution that offers an omnichannel experience, combining the latest features with unparalleled efficiency. With its state-of-the-art cloud contact center, Teloz ensures seamless customer interactions across multiple channels. Experience the cutting-edge capabilities of Teloz as it transforms customer service through its innovative AI algorithms and advanced analytics. Elevate your contact
Unlock the full potential of Microsoft Teams with Landis Contact Center. Our natively integrated CCaaS solution streamlines setup and operation, enabling your team to deliver top-notch customer service effortlessly. Certified for Microsoft Teams, Landis Contact Center enhances productivity and customer satisfaction with seamless integration into the tools you already trust. *Live Dashboards and Call Monitoring *Historical Analytics and Reporting *Visual IVR Builder for Smart Call Routing *Advan
Just four steps to finish a promising call center without any hassle
XBP provides communication software solutions for administrator portal, call conference, auto attendant, virtual office, etc.
BlueSpice is a knowledge management software that is the optimized tool for agile knowledge sharing, documentation and collaboration. It is used for knowledge and quality management, technical and organizational manuals, support and service desks.
Prospectr specializes in email marketing and market to prospects both domestically and internationally.
Equinix Technology Services offers Managed and Integration Services, with the highest levels of security and operational reliability.
THE REMOTE PEOPLE TEAM THAT YOUR BUSINESS NEEDS At People Success Team, we empower growing businesses with expert People (HR) support tailored to your unique challenges and growth goals. With our flexible solutions, you gain senior People guidance that elevates your business, making it easier to attract, retain, and inspire the best talent. Drive real business results without the commitment of full-time hires.