Products

Acuity is an integrated performance management and employee engagement platform that optimizes people, processes and technology to strengthen culture, the employee experience and business results.

Every experience your customers have with your brand is an opportunity to build a relationship – or lose one. At Avtex, we help you create better experiences, allowing you to develop lasting customer relationships.

Managing a contact center can be very challenging, and expensive… and it’s not always easy to maintain the highest customer satisfaction… not to mention having your customers answer challenging questions to verify themselves. What if you could provide a solution that will increase security, reduce operational costs and improve customers experience, thanks to Omni Authentication a voice biometrics solution you can.

WFM Buddy allows your workforce to independently access their schedule, provide preferences and handle shift-trading

BluIP SIP Trunking allows you to gracefully migrate to the cloud because it can be coupled with unified communications within the same enterprise.

InsightCX delivers Schedule, Performance, and Adherence reports to the right people at the right time throughout your organization. This allows managers to easily focus on their departments and responsibilities. InsightCX creates actionable solutions with drill downs into the data to identify the core issues.

Verbio voice biometrics solution solves the problems of Identity theft over telephony customer care conversation and save companies millions of dollars.

Agents who use the Integration Dialer can easily combine the power of the Contact Center Compliance scrubbing engine into their PureCloud and PureConnect experience. Perform bulk list cleansing to stay compliant with TCPA and DNC laws and regulations. Leverage our integration with Priority Dialing (Just-In-Time) to identify cell phones, land lines, reassigned numbers, and remove serial litigants from your data in real-time. Simplify state holiday and calling time restrictions with up to the minu

iProov offers consented, effortless and secure face biometric authentication. Patented AI deep learning technology assures that a user is genuinely present when remotely authenticating on any device with a user facing camera. The solution is compliant with international standards such as ISO 30107-3 tested by the UK National Physical Laboratory and ISO 27001:2013. iProov Face Verifier can be used for passwordless, multi factor or step-up authentication.

Notifyer is a mobile application powered by Slidy backend services to enable users to subscribe to notification rules and metrics they are interested in monitoring. Notifyer brings some truly unique notification management and actions to mobile users that want to get real time visibility over business as well as technical rules and metrics.

Our vision at Datagamz is to help contact centres see data, understand performance and drive employee engagement Automating rewards with the capability to acknowledge awesomeness, keeping both onsite and WFH agents engaged, focussed, and motivated. We are not another data visualization or Gamification app. We are a performance management platform that uses data science to combine data visuals, behavour science and Gamification.

Business Connexion Ltd is a leading South African information and communications technology company, offering comprehensive digital solutions to businesses of all sizes. With over 30 years of operational experience, BCX specializes in integrating innovative business solutions to meet strategic and operational needs. The company operates across Africa, Europe, and the Middle East, serving sectors such as finance, mining, retail, manufacturing, healthcare, and government. Key Features and Functi

Uni Systems is a leading European Information and Communication Technology (ICT company that provides comprehensive solutions and services to a diverse clientele, including financial institutions, public organizations, telecommunications providers, and enterprises. With a strong presence in the European market, Uni Systems specializes in delivering innovative and reliable ICT solutions tailored to meet the unique needs of each client. Key Features and Functionality: - Custom ICT Solutions: Des

Mindware FZ LLC is a premier IT distributor in the Middle East and Africa (MEA region, offering a comprehensive portfolio of over 60 leading global brands to more than 7,500 resellers across 50+ countries. Established in 1991 and headquartered in Dubai, UAE, Mindware specializes in delivering cutting-edge solutions in infrastructure, networking, security, storage, and artificial intelligence, empowering businesses to achieve seamless digital transformation. Key Features and Functionality: - Ex

Telia Company AB is a leading Nordic and Baltic telecommunications provider, offering a comprehensive suite of services to individuals, businesses, and public sector entities across Sweden, Finland, Norway, Denmark, Lithuania, Estonia, and Latvia. With a rich history dating back to 1853, Telia delivers essential digital infrastructure and services, including mobile and fixed-line telephony, broadband internet, television, and a range of ICT solutions. Key Features and Functionality: - Mobile

G-Able Public Company Limited is a Thailand-based technology enabler offering comprehensive digital and IT solutions to facilitate organizations' digital transformation. Established in 1989 and headquartered in Bangkok, G-Able provides a wide range of services, including strategic planning, system design and implementation, network infrastructure, storage management, and professional services. The company serves various industries such as education, energy, finance, telecommunications, media, re

Think Beyond is a Salesforce consulting firm specializing in delivering tailored solutions that align with clients' unique business objectives. Founded and led by experienced Salesforce architects, the company offers a comprehensive range of services, including consulting, development, and managed services. With a team of certified experts, Think Beyond has successfully implemented Salesforce platforms across various industries such as automotive, finance, insurance, new technologies, pharmaceut

Slidy Cloud Data Mart is a cloud-based data management solution designed to streamline data integration, storage, and analysis for businesses. It offers a centralized platform that enables organizations to efficiently manage their data assets, ensuring seamless access and insightful analytics. Key Features and Functionality: - Real-Time Data Integration: Facilitates the immediate incorporation of data from various sources, ensuring up-to-date information is always available. - Self-Service Da

Our competency management software – Lexonis Essentials – helps you view, manage and share job and competency data from one secure online location.

Manage IT systems on-premises and in the cloud from a single console The core of Gensys is the Active CMDB. Always up-to-date and reliable. The Monitor is for every system, platform, service or application. In the cloud or on-premises. Service Management with a business focus, workflows, reports, dashboards and an innovative service desk. Gensys CRM for contact and contract management. Gensys: powerful through integration.