Products

CriticalCase S.r.l. is an international group specializing in providing highly customized cloud solutions and high-availability business services with full management capabilities. With over two decades of experience, CriticalCase designs and maintains advanced infrastructures tailored for medium and large-sized companies, ensuring optimal performance and reliability. Key Features and Functionality: - Cloud Services & Data Centers: Offers tailor-made infrastructure and data center solutio

Incubated from an ancillary care workflow and content management system, InfuseFlow launched in 2019. InfuseFlow founder Chad Zerangue believed that a custom configurable workflow driven electronic medical record system for the fast growing infusion center space was needed to fill the giant gap between legacy specialty pharmacy systems and one size fits all single location infusion systems. Over the past three years InfuseFlow has grown very rapidly, gaining the trust of an impressive list of i

Pointel elevates customer experiences with the Genesys Cloud Adapter for Oracle CX Cloud, bridging these powerful systems so your contact center can handle real-time interactions efficiently and consistently. Oracle CX Cloud customers utilizing Oracle Cloud Marketing, Sales, Service, Social and CRM SaaS applications, who also rely upon Genesys Cloud for contact center solutions, can conveniently conjoin these systems by implementing the Pointel Adapter. Agents can engage customers across teleph

Customer Interaction Solutions AG specializes in designing, implementing, maintaining, operating, and optimizing large-scale contact center solutions. With over 15 years of experience, the company combines expertise in IT, ICT, business processes, and methodological approaches to deliver high-quality, timely, and cost-effective services. Key Features and Functionality: - Genesys Gold Partnership: Long-standing partnership covering the entire Genesys product portfolio. - Specialization: Focus o

Vivi360 is a clinical dashboard platform that helps addiction treatment centers keep their patients engaged in treatment and provides unique insights about the condition and activity of the patient through connected applications and wearable health devices. We share a passion for helping people recover. We believe that a strong therapeutic partnership with patients can be built and even transformed through patient insights that improve treatment, provide for better outcomes, and are based on ev

Tuah Packet Sdn Bhd is a Malaysian company specializing in providing comprehensive Information and Communication Technology (ICT solutions tailored to streamline business processes and enhance workplace communication. By closely collaborating with clients, Tuah Packet customizes ICT infrastructures to align with organizational needs, ensuring optimal performance and efficiency. Key Features and Functionality: - Internetworking Services: Design and implementation of robust networking solutions

O'Neil Order is a web-based customer portal designed to give records center clients direct control over their records management tasks, anytime and anywhere. Through this intuitive platform, customers can easily search, view, and manage their stored boxes, files, tapes, and images. O'Neil Order allows users to place delivery or pickup requests, run detailed reports, and even catalog items before they are sent to the records center, ensuring smooth, accurate record-keeping. The platform provides

DeepCall, a flagship product of Sarv.com, is an AI-powered cloud contact center trusted by enterprises and governments at scale. It currently manages 107 million+ calls daily and has enabled 4.5 million+ emergency responses across India’s helplines, including 112, 100, 181, 1930, and 1090. Built as a unified CX platform, DeepCall offers Cloud Communication solutions such as Voice & SMS, WhatsApp Business API, RCS, and Naam Caller ID. Beyond communication, it delivers AI-powered experiences w

Introducing UMBOSS, software for unified network and service assurance operations backed by consolidated data. UMBOSS stands for “Umbrella Operations Support Systems.” UMBOSS pulls in resource and service data from across all domains via its dynamic tool stack. Vendor- and protocol-neutral, it integrates with pre-existing OSS/BSS environments to unify and manage network and service assurance processes. UMBOSS is modular, vendor-independent, and perfect for use across all domains of: • telecom

PebbleDesk is childcare center administration software for licensed childcare centers, family childcare homes, and multi-site childcare operators that need daily records to stay organized and audit-ready. The product keeps attendance, classroom assignments, staff coverage, ratio tracking, child and guardian records, invoices, subsidy workflows, payment status, reports, and audit exports connected in one online workflow. Directors can monitor the operational record during the day, then use that

Symantec's Hybrid Cloud Security is a family of products designed to secure, harden, and monitor servers across public and private clouds, as well as traditional on-premises data centers. With Hybrid Cloud Security, organizations can discover, protect, and monitor all critical workloads, ensuring that their data is secure and compliant with regulatory requirements. The solution provides a comprehensive set of security tools, including endpoint protection, data loss prevention, encryption, and ac

Create as many FAQs as you need, with unlimited visits on the free plan, and add them to any page with a theme app block: setup takes under 5 minutes and the app checks the FAQ shows in your store. Questions, answers and the FAQPage schema (JSON-LD) are in the page HTML, so search engines and AI assistants can read them. Templates for shipping, returns and payments. With Pro, write FAQs with AI or Sidekick from a product or store description, show product FAQs and add a help center with search.

Sammati is a DPDP-native consent and privacy management platform for Indian Data Fiduciaries. Ten modules ship with every deployment: Consent Governance, Notice Management, Hosted Consent Portal, Server-Side API, Preference Center, Rights Management, Cookie Banner and SDK, PII and Form Scanner, Parental Consent, and Impact Assessments (DPIA). Every consent is stored as an immutable, ECDSA-signed artifact in a hash-chained ledger, so a record can be proved when a Data Principal or the Data Prote

Hive Digital Technologies is a leading cryptocurrency mining company that specializes in the production of digital currencies like Bitcoin and Ethereum. By leveraging state-of-the-art, energy-efficient data centers powered by renewable energy sources, Hive ensures sustainable and eco-friendly mining operations. The company is publicly traded, offering investors exposure to the burgeoning digital asset market without the complexities of direct cryptocurrency ownership. Key Features and Functiona

x10CRM is an AI-powered CRM platform designed for sales teams, call centers, and businesses that want to streamline lead management, automate sales processes, and improve customer communication. x10CRM brings leads, customers, sales activities, tasks, communication, and analytics together in one centralized workspace. The platform helps businesses organize their sales pipeline, manage leads and customers, automate routine processes, and give sales teams the tools they need to work more efficien

HI-COM is a language and communications agency that specializes in providing a variety of language based services, including translation, review, interpreting, and copywriting.

CRM for call centers

Data center optimization

We are an enterprise management system that ensures an organization's best practises and standards are followed throughout all departments. The futuristic corporate management system is the outcome of our years of experience consulting on management systems. We enable the efficient management of several ISO standards, significant business frameworks, and the transformation of risk and compliance activities into a competitive advantage by optimising procedures and workflows. The isorobot manage

Labor Systems is a full-service staffing agency dedicated to providing premier staffing solutions to hard working businesses like yours.