ResolveCX is ticket management software that enhances case resolution workflows with AI automation and governance. It uses an AI rules engine to manage tickets from intake to closure, focusing on resolution rather than status tracking. AI routing automatically assigns tickets to the right queue, agent, and SLA tier. Real-time SLA prediction alerts teams to potential breaches. Root-cause analysis on reopened tickets helps identify recurring issues. Sentiment-based routing directs high-frustration
AirChannel is an innovative platform designed to streamline how businesses manage communications. By consolidating messages from multiple channels into one unified interface, it eliminates the need to switch between apps, saving time and reducing the risk of missed messages. This integration provides full visibility into all interactions, ensuring that every conversation is easily accessible and no communication is overlooked. Whether it’s emails, social media messages, or instant chats, AirChan
Paideia is a platform of AI customer support agents specialized by industry (ecommerce, pet food, veterinary clinics and more). The agent answers your website chat and email 24/7, knows your catalog and policies, and hands off to a human with a summarized context whenever the conversation requires it: costly decisions, sensitive topics, or a customer asking for a person. EU AI Act compliant by design: the agent always identifies itself as AI. Live in days, not months.
LoyPass replaces the paper loyalty card. Your customers add theirs to Apple Wallet or Google Wallet by scanning a QR code, with no app to install and no account to create. You scan them at each visit from your own phone, and bring them back with a notification on their lock screen. Set up in minutes: choose stamps or points, set your reward, add intermediate tiers, and put your own logo and colours on the card. A dashboard shows active customers, scans, rewards claimed and your return rate, and
OTPLESS stands at the forefront of identity and access management innovation, transforming digital authentication with a user-centric approach. Designed for businesses that prioritize both user engagement and ironclad security, OTPLESS offers a frictionless sign-in experience for any application or website, setting new standards in ease of use and protection. With advanced security protocols at its core, OTPLESS streamlines identity verification, requiring minimal user input to ensure swift, sec
Waitflo.App | Waitlist is cloud-based software for managing waitlists and reservations in hospitality. It centralizes waitlist management, online bookings, guest communication, and analytics into one dashboard accessible on multiple devices. Guests can join digital waitlists or make reservations 24/7, with automated notifications sent throughout their journey. QR code self-check-in allows contactless queue joining, while two-way SMS enables personalized communication, reminders, and real-time up
UtilityPro is a utility billing and submeter management platform that streamlines expense recovery and billing automation. It integrates with property management systems like Rent Manager, AppFolio, Buildium, Entrata, RealPage, Rentvine, ResMan, and Yardi to post charges to resident ledgers and track move-ins and move-outs. Supporting submetered usage and Ratio Utility Billing Systems, it allocates costs based on unit size and occupancy. Billing options include statements, postcards, and electro