Products

Broadvoice provides adaptability, scalability, reliability and flexibility. While it provides the ability to keep up with the fast pace technical changes we see daily, it is also secure and reliable.

DataPath develops cutting-edge technology that adapts to constantly changing dynamics in the benefits market. Our industry-leading benefits administration platform supports FSAs, HRAs, ICHRAs, QSEHRAs, HSAs, LSAs, commuter benefits, COBRA, billing, and more. As a comprehensive card and payments processor, we manage benefits debit cards, virtual cards, and electronic payments entirely in-house, ensuring maximum security and efficiency. Additionally, we offer native-built investment capabilities f

Elision DialShree Predictive Dialer is a outbound/inbound telephone automated system that dial calls from a list of uploaded telephone numbers in sequence, screening unnecessary calls such as busy signals, no answer, answering machines and disconnected numbers while predicting at what point a human caller will be able to handle the next call.

Birdie is an AI-powered Feedback Analytics Platform designed to help product teams transform customer feedback into actionable insights. By centralizing feedback from various internal and external sources, Birdie enables businesses to identify and quantify customer needs and pain points, leading to reduced churn, improved retention, and lower contact rates. Key Features and Functionality: - Centralized Feedback Collection: Integrates with multiple data sources to create a unified repository o

Zenarate simulates any customer engagement scenario immersing customer facing team members in real life conversations while providing them real time coaching. Agents master best & required practices from home or office in a safe environment with their personal AI Coach. When new hires and underperforming tenured agents don’t use best methods, their AI Coach provides them real time feedback and asks them to try again. Training and contact center leaders receive a Simulation Scorecard certifyi

SearchUnify is an enterprise search solution that provides rich insights & relevant search results, thus making you a self-service leader.

Back when I started my self-learning part of programming, I was seeking to find the optimal IDE and concluded that VSCode was the one for me. As I was becoming increasingly familiar with this interface, I started realizing that VSCode offered a vast array of shortcuts. However, while I knew of the existence of such shortcuts, it was unclear which one performed a particular function. As a result, finding our which shortcuts were handy for useful and ultimately incorporating them in my daily use,

Adobe Experience Manager helps you create, manage, and optimize digital customer experiences across every channel, including web, mobile apps, digital forms, and communities.

A content management system that takes the pain out of managing your website so you can get back to focusing on the experience that you’re providing your customers. Easily create and manage website pages personalized for different visitors — and optimized for devices and conversions — all on one powerful, easy-to-use CRM platform.

Global-ready, hosted business phone system solution with many business-class calling features, including global call forwarding, call recording, call groups, IVR, and more.

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and suppo

X5 Cloud Contact Center is a cloud-based inbound and outbound communication software for contact centers, marketing, and sales teams that help to increase agent productivity and to meet goals.

Discover the Ultimate Solution in Omnichannel Contact Center Software NobelBiz OMNI+ offers a comprehensive CCaaS package, featuring an extensive range of features, functionalities, and integrations, meticulously crafted to cater to the diverse operational needs of all types of contact centers. This customizable platform stands as a beacon of efficiency, potentially being the sole software necessary for managing any omnichannel contact center task. NobelBiz OMNI+ boasts a remarkable selection of

Upshift is an innovative on-demand staffing platform that connects businesses with pre-screened W2 employees for both short-term shifts and long-term positions. Operating primarily through a user-friendly mobile app, Upshift serves a diverse range of industries, including hospitality, manufacturing, and events. By leveraging technology, Upshift streamlines the hiring process, offering businesses a more efficient and cost-effective alternative to traditional staffing agencies. The platform's rigo

Storyblok is the enterprise-ready headless CMS that empowers developers and marketers to bring ideas to market faster. It supports the entire content lifecycle—from creation and management to delivery—streamlining workflows, boosting productivity, and ensuring exceptional performance and accessibility. Designed for global scalability and secure collaboration, Storyblok enables teams to deliver seamless, engaging digital experiences at scale. Trusted by leading brands like Oatly, Virgin Media O2,

Ring.io is a sales engagement platform that aims to unify all the tools you need for selling, reach your prospects with high-engagement channels, and bring innovation to your sales cadence with data-driven sequences.

Super Receptionist is a Cloud PBX communication service for businesses, simply put, your business phone on the cloud.

Conductor unifies high-quality content generation, real-time website monitoring, enterprise AEO/SEO, and 10+ years of proprietary website data—all in one platform. From identifying content gaps to tracking AI mentions and optimizing technical health, Conductor helps teams orchestrate every aspect of website performance and digital presence to accelerate growth.

Upland RightAnswers is the AI-powered, leading KCS v6 verified solution for configurable, scalable knowledge creation and delivery. Tailored for complex enterprises, RightAnswers allows customer service teams to quickly troubleshoot issues and satisfy customers.

1. Complete data unification Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory. 2. Powerful search, reasoning, and action Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Eve