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Everhelp

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45 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2021

Profile Name

Star Rating

42
3
0
0
0

Everhelp Reviews

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Profile Name
Star Rating
42
3
0
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0
Miloš R.
MR
Miloš R.
Search Engine Optimization Specialist at Productive
03/18/2026
Validated Reviewer
Review source: Organic

Great support partner

EverHelp made it much easier for our team to stay focused on client work and product improvements. They handle day-to-day customer questions with care, keep replies fast, and communicate clearly. What we appreciate most is that they don’t need constant direction — they learn workflows quickly and keep support running smoothly in the background. It feels like having a dependable extension of our team rather than an external vendor.
Priyanshu D.
PD
Priyanshu D.
02/23/2026
Validated Reviewer
Review source: Organic

Reliable partner for ongoing support

Now more dependable than ever, they communicate seamlessly and deliver steady results. With round-the-clock coverage, we remain agile, responding to needs at any hour.
Verified User in Information Technology and Services
PI
Verified User in Information Technology and Services
02/23/2026
Validated Reviewer
Review source: Organic

They get things done!

EverHelp helped us get support back on track pretty quickly. Our first response time dropped from a few hours to under 1 minute, and conversations feel much more organized now. They handle day-to-day requests smoothly, follow escalation rules, and don’t need much hand-holding. Since they joined, our team gets fewer interruptions and can stay focused on product work.

About

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HQ Location:
Warsaw, PL

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What is Everhelp?

Everhelp - your result-as-a-service ecosystem for customer support outsourcing, configuring people, process, and technology to reach the goals you are chasing. Think of us less as a vendor and more as a business partner: you tell us your goal, and we assemble the people, process, and technology setup to hit it. Founded in 2021, we've become a fast-growing secure company with ISO 27001 and PCI DSS certification, ranking #13 on Clutch's Top 100 Fastest-Growing Companies list. Uniting 1,000+ agents across 4 continents, we've delivered over 125 projects for SaaS, eCommerce, fintech, logistics, and hospitality companies. With our proprietary AI technology, our clients automate up to 85% of routine requests, replying in 15 seconds and covering 90+ languages 24/7 across email, chat, and social media channels. Our experience is backed up by numbers: a 96% internal quality score, 83%+ average CSAT, and 76% first contact resolution. Services: ◾Customer support operations ◾Omnichannel support ◾Help desk & technical support ◾Zendesk implementation, migration & audit services ◾Startup support ◾Back-office support We've earned 8 industry awards, including 2026 Outsource Partner of the Year, a Gold Stevie Award for Customer Service Outsourcing Provider of the Year, and a Silver Stevie® Award for Best Use of Technology in Customer Service.

Details

Year Founded
2021