Products

Quality Hub is a New Zealand-based software development company specializing in delivering comprehensive quality management systems tailored to organizations of all sizes and industries. Established in 2009, Quality Hub has built a reputation for implementing robust, secure, and user-friendly solutions, particularly within the health sector, where stringent quality control is essential for patient safety. Key Features and Functionality: - Comprehensive Quality Management Systems: Offers a ful

European AI-powered data quality & observability platform with five modular capabilities — anomalies, analytics, timeliness, validation, and schema tracking — built to run entirely in your environment for maximum privacy and control.

The AI Energy CoPilot is the future of energy management. It uses advanced tech for a personal energy assistant, providing quick insights into energy usage and machine health. This AI technology speeds up decision-making and promotes proactive actions, making it an indispensable tool for facility operations. By connecting to facility data via our IoT Hardware or to your existing systems via API, the AI Energy CoPilot seamlessly integrates with your infrastructure, offering a comprehensive and re

Automate your quality assurance and go from evaluating 3% to 100% of caller interactions. Our Assure call center quality assurance platform enables consistent QA reviews for meaningful feedback loops using responsible AI at every step of the way.

Automated CX Assurance Testing that enables you to focus on what matters most—your customers. Lens 5.0 is designed to deliver detailed, actionable insights into the health and performance of your contact center environment to quickly identify and resolve problem areas to achieve and maintain outstanding customer experience.

KETOS is a market pioneer, providing real-time water analytics and intelligence to enable smarter and sustainable farms, cities, and industries. KETOS' leading solutions include an integrated offering of an industrial-grade, patented robotics system, an IoT communication framework, and a robust AI-enabled software platform to address global water management issues while providing mission-critical insights and 24/7 services for operators across all industries. Through its machine learning and pre

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AI QMS by Omind is an AI-powered call center quality management software that automates QA processes across voice and digital channels. Designed for BPOs and customer service teams, it replaces manual evaluations with real-time, AI-driven interaction scoring, sentiment analysis, and compliance monitoring. Using Natural Language Processing (NLP) and speech analytics, AI QMS evaluates up to 100% of customer interactions—analyzing tone, intent, empathy, and script adherence with precision. The pla

Arya is an advanced AI engine built to optimize business operations, enhance customer experience, and drive intelligent decision-making. Inspired by Aryabhata’s precision and analytical foresight, Arya empowers organizations with actionable insights, automated workflows, and predictive intelligence to improve efficiency and performance across teams. Key Capabilities: Quality Auditor: Analyzes agent-customer interactions with structured scoring to ensure compliance, communication quality,

OnScript AI: The True AI Platform. The True Partnership. Why is most QA software so painful? You're either stuck with old-school "word spotting" alerts, or you're paying a fortune in rigid, per-seat licenses that penalize you for growing. OnScript AI is built to be the exact opposite. We are a true Large Language Model (LLM) platform that delivers deep, human-level analytics, not just keyword matches. We analyze 100% of your calls to deliver automated scoring, conversational coaching (for empath

PulseAI360 is an AI-powered contact center platform that revolutionizes quality assurance, agent performance, and compliance management. The solution analyzes 100% of customer interactions—far beyond traditional manual sampling—delivering real-time, actionable insights that drive operational efficiency and elevate customer experiences. With AI-driven coaching, PulseAI360 empowers supervisors and agents to boost engagement, improve retention, and maximize first-call resolution rates. The platform

EvalidateQA by BPA Quality is a robust, purpose-built Quality Assurance platform that empowers contact centers with the tools to elevate performance, ensure compliance, and drive measurable improvements in customer experience. Developed by industry leaders in QA and Customer Experience, EvalidateQA combines intuitive design, psychometric rigor, and advanced analytics to deliver a holistic solution tailored to real-world operational needs.

Voice agent QA for teams who can’t afford broken calls, compliance gaps, or production failures. Simulate thousands of conversations, validate legal requirements, and monitor what’s actually happening in the real world.

HubSpot auditing software for deep AI-enabled insights into CRM health at a granular level and in real-time.

SEW.ai is the #1 global Energy & Water AI platform, built on the transformative power of People + Vertical AI. We empower energy, water, and gas providers to revolutionize every customer , workforce , and grid experience- driving efficiency, innovation, and resilience. Operating in 47+ countries, SEW.ai supports 450+ utility leaders and impacts 1.5 billion+ people globally. Guided by the visionary leadership of our Chairman, Founder & Co-CEO, Deepak Garg, SEW.ai is on a mission to eng

Bespoken provides automated testing and monitoring for IVR systems, chatbots, and voice assistants. Our platform helps QA and CX teams ensure that voice and chat experiences work flawlessly — across every channel, language, and user path. With Bespoken, organizations can detect bugs before customers encounter them, reduce manual testing time, and improve release cycles. Designed specifically for Contact Centers, Bespoken supports: Exploratory Testing with AI to uncover unexpected issues Auto

CXFirst.ai is a next-gen customer experience platform designed to simplify and enhance support operations across every channel — from voice and chat to email and social messaging. CXFirst.ai unifies all customer touchpoints into one intuitive, AI-powered interface built for speed, scale, and service excellence. Our flexible Self-Serve and AI+HI (Human Intelligence) models empower support teams to deliver personalized, consistent, and context-rich experiences — every time. The platform combines r

Evalyn is an AI-powered platform that delivers rapid, accurate customer experience (CX) audits and tailored training recommendations. Designed for mystery shopping firms, call centers, and customer service teams, Evalyn automates the review of calls, chats, and surveys to uncover actionable insights. With Evalyn, businesses receive structured evaluations, trend analysis, and coaching-ready feedback, skipping manual review. Whether you’re looking to scale quality assurance or train agents more e

Qualiteam.ai is an AI-powered platform that automatically evaluates customer conversations, giving team leads instant insights into agent performance and helps teams stay on top of what's actually happening across all customer interactions.

Audition is an AI-powered voice simulation platform built for contact centres. It runs realistic, scored phone call simulations for recruitment screening, agent training, and leadership coaching. Powered by OpenAI's Realtime API, every simulation is a live voice conversation with an AI persona that adapts in real time. Instant automated scoring across five dimensions, live coaching nudges, call recordings, and transcripts included.