---
title: Quality Hub Reviews
meta_title: 'Quality Hub Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Quality Hub works for a business like yours.
date_modified: '2026-03-17'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Quality Hub Reviews
**Vendor:** Quality Hub  
**Category:** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)
## About Quality Hub
Quality Hub is a New Zealand-based software development company specializing in delivering comprehensive quality management systems tailored to organizations of all sizes and industries. Established in 2009, Quality Hub has built a reputation for implementing robust, secure, and user-friendly solutions, particularly within the health sector, where stringent quality control is essential for patient safety. Key Features and Functionality: - Comprehensive Quality Management Systems: Offers a full suite of systems designed to support successful quality management across various organizational needs. - Robust and Secure Solutions: Develops systems that are both secure and reliable, ensuring the integrity and confidentiality of quality management processes. - User-Friendly Interfaces: Focuses on creating intuitive and accessible systems to enhance user experience and facilitate seamless integration into existing workflows. Primary Value and Problem Solved: Quality Hub addresses the critical need for effective quality management by providing tailored software solutions that enhance operational efficiency and ensure compliance with industry standards. By offering secure, user-friendly systems, Quality Hub empowers organizations to maintain high-quality standards, particularly in sectors where quality control is paramount, such as healthcare. This approach not only mitigates risks but also fosters a culture of continuous improvement and excellence within organizations.






- [View Quality Hub pricing details and edition comparison](https://www.g2.com/products/quality-hub/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+11%3A42%3A26+-0500&secure%5Bsession_id%5D=b159e73f-87c5-4897-9905-9b4eb5161143&secure%5Btoken%5D=955cd8dda5b2d6ab5f218a72577537edfd79923c3eba65bcb38fdfe00b3163a6&format=llm_user)

## Quality Hub Features
**Quality Assurance**
- Evaluation
- Calibration
- Reports

**Engagement**
- Feedback
- Dashboards
- Training

**Performance**
- Integrations
- Compliance

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Quality Hub Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,967 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,429 reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,356 reviews)

