---
title: PulseAI360 Reviews
meta_title: 'PulseAI360 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how PulseAI360 works for a business like yours.
date_modified: '2025-09-28'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# PulseAI360 Reviews
**Vendor:** Trellissoft  
**Category:** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)
## About PulseAI360
PulseAI360 is an AI-powered contact center platform developed by Trellissoft Inc. that is designed to transform quality assurance, agent coaching, and compliance management in modern contact centers, especially for BPOs, MSPs, and large-scale operations.






- [View PulseAI360 pricing details and edition comparison](https://www.g2.com/products/pulseai360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+19%3A36%3A02+-0500&secure%5Bsession_id%5D=be684b0b-45cb-4656-b306-4edfb56d1439&secure%5Btoken%5D=e283af9fd732b522483a58f68c3ba14f064c8c5ecdec74f26424eb8d394e74a0&format=llm_user)

## PulseAI360 Features
**Quality Assurance**
- Evaluation
- Calibration
- Reports

**Engagement**
- Feedback
- Dashboards
- Training

**Performance**
- Integrations
- Compliance

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top PulseAI360 Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,967 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,428 reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,356 reviews)