
ANALYTICS DRIVEN QUALITY AND BUSINESS INTELLIGENCE FOR CONTACT CENTERS.

EvalidateQA by BPA Quality is a robust, purpose-built Quality Assurance platform that empowers contact centers with the tools to elevate performance, ensure compliance, and drive measurable improvements in customer experience. Developed by industry leaders in QA and Customer Experience, EvalidateQA combines intuitive design, psychometric rigor, and advanced analytics to deliver a holistic solution tailored to real-world operational needs.
BPA International, accessible at http://bpaquality.com, specializes in offering high-quality customer service and call center quality assurance solutions. Dedicated to improving customer experiences, BPA provides tailored services designed to enhance customer interactions and operational excellence for businesses across various sectors. Their offerings include comprehensive quality monitoring, performance analysis, training, and consulting services, all aimed at boosting client satisfaction and ensuring compliance with industry standards. BPA International leverages advanced technology and expert insights to help businesses optimize their customer service operations, making them a trusted partner in maintaining exceptional service quality and effectiveness.