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Eclipta is an omnichannel cloud contact center (CCaaS) built and operated by Axiona360. It gives customer service, sales and collections teams a single place to handle every conversation: voice calls, WhatsApp Business, Telegram, web chat and email. Agents work from any web browser with a built-in softphone, so there is no hardware to buy and no software to install. Route every interaction to the right person. Design your call and chat flows on a visual drag-and-drop canvas: IVR menus with keypad and speech input, chatbots, queues with automatic distribution, business hours with holidays, voicemail and callback. Sell and collect more. Run outbound campaigns from your customer lists, with predictive and progressive dialing, click-to-call from the browser, a do-not-call list, call dispositions and custom forms for each contact. Collections teams record every payment promise and follow up on it. Automate with AI. Bots answer frequent questions 24/7, query your own systems through APIs and hand the conversation to an agent with full context. AI summarizes every chat when it is closed, and speech recognition captures data in the IVR. Supervise and measure. Supervisors see queues and agents live, listen to recordings, download conversations, run satisfaction surveys after calls and chats, and export reports on contacts, abandoned calls and agent pauses. Made to fit your operation. What sets Eclipta apart is that Axiona360 owns the platform and has its own development team. We build custom integrations with your CRM or ERP, tailored flows, dashboards and new features for your operation, and we keep improving them with you. Eclipta runs on AWS, Google Cloud and Cloudflare, with roles and permissions per user, and each customer's data kept in its own isolated space. You can keep your phone numbers and SIP trunks when you move from an on-premise PBX or a traditional call center. Setup takes days, not months, and you add or remove users whenever you need to. Eclipta is available in Spanish, English, French and Portuguese. Pricing is per user per month, starting at 5 users, and every plan is quoted to fit your operation.
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Cloud contact center and virtual PBX for Spain: predictive dialer, IVR, queues, call recording and 400 numbers. Up to 1,000 agents.
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Mapal’s Culture Suite enables improved training, career planning, engagement, feedback, compliance and more. Powered by Mapal Flow Learning (training and career growth), Engagement (secure 360 communication, feedback and culture-building) and Compliance (digital checklists), Mapal's Culture Suite helps operators close the gaps between workplace performance, staff development ambitions and management time pressures - helping you to do more of what you love, even better.
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ReKognize ensures that an organisation's accounting records and controls are sufficient to substantiate balances and transactions under review. Substantiation includes not just the accuracy of the value, but also the value that has not been impaired. ReKognize supports any period end fast close, multi-layered organisational structures and is scalable to support large volumes of reconciliations which have to be completed and signed off on a frequent basis.
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Voice AI Agents are AI-powered software products that automate spoken conversations over phone or voice-enabled devices. They use speech recognition, natural language understanding, and text-to-speech to interact with users in real time. Commonly used in customer service, sales, and support, they handle tasks like answering queries, booking appointments, and processing requests—offering 24/7 availability, faster response times, and cost savings.
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Q5 Incident Management Software is an easy-to-use, web-based system for centralizing the process of recording, tracking and reporting events and incidents in order to streamline compliance.
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VoiceLog's Call Recording services allow your agents to provide a personal touch while directly capturing their interactions with customers.
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UserTrail helps businesses understand visitor behaviour through session recordings, heatmaps, funnels, forms, and surveys to improve conversions and user experience.
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Extremely accurate and fast AI license plate recognition software that uses artificial intelligence methods specifically trained for this task. The software detects all license plates captured in an image, i.e. a photo or video file, and recognizes their content, including special characters and states of registration. It supports single-line and multi-line number plates, including ADR plates with dangerous goods codes. Each latest version of ANPR is always extended to support new types of licence plates newly introduced on the market. Advantages of this technology: accurate location of license plates from a wide range of views, error-free reading even from low quality data, state/country recognition, prediction of the "unreadable" flag, prediction of the "obstructed" flag, including ADR plates reading. Typical applications: e-tolling, law enforcement, parking and entrance solutions, parking zones systems, traffic safety and surveillance systems, police and governmental applications, traffic infrastructure planning systems, smart cities and others.
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SimpleCV is an open source framework for building computer vision applications, user can get access to several high-powered computer vision libraries such as OpenCV without having to learn about bit depths, file formats, color spaces, buffer management, eigenvalues, or matrix versus bitmap storage.
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Comprehensive examination recording. Sketching tool incorporated within the exams. Easy printout of patient prescription on completion of examination. Record domiciliary visits in real time.
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EmployWise is a complete Cloud based HR solution.
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H&C® Decorative Concrete Products, established in 1929, specializes in enhancing and protecting concrete surfaces with a comprehensive range of high-quality coatings. Their product line includes stains, sealers, waterproofers, and resurfacers designed to beautify and extend the life of both new and existing concrete structures. These solutions are suitable for various applications, including pool decks, garage floors, patios, walkways, and commercial spaces like retail outlets and parking structures. Key Features and Functionality: - Diverse Product Range: Offers a wide selection of decorative concrete products, including stains, sealers, waterproofers, and resurfacers. - Superior Adhesion: Products are known for their high-quality formulations that ensure strong adhesion to concrete surfaces. - Versatility: Suitable for both residential and commercial applications, enhancing various concrete surfaces such as pool decks, garage floors, patios, and walkways. - Durability: Designed to add years of life to new concrete and revitalize old concrete, providing long-lasting protection and aesthetic appeal. Primary Value and Solutions Provided: H&C® Decorative Concrete Products address the need for durable and aesthetically pleasing concrete surfaces. By offering a range of coatings that protect against wear and environmental factors, they help users maintain and enhance the appearance of their concrete structures. This not only improves the visual appeal of properties but also extends the lifespan of concrete surfaces, reducing the need for costly replacements.
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Cyber Heals is a NextGen international cybersecurity firm dedicated to protecting digital assets and infrastructures. The company offers a comprehensive suite of cybersecurity services aligned with international standards such as NIST, CIS, and ISO 27001. Their team comprises highly qualified professionals recognized globally for their expertise. Cyber Heals serves as a one-stop shop for all cybersecurity needs, ensuring robust protection against evolving cyber threats. Key Features and Functionality: - Comprehensive Cybersecurity Services: Offers a wide range of services tailored to meet diverse security requirements. - International Standards Compliance: Adheres to globally recognized frameworks like NIST, CIS, and ISO 27001 to ensure best practices. - Expert Team: Employs professionals with world-class recognition and extensive experience in cybersecurity. - Customer Support: Provides excellent customer support, ensuring quick execution and effective communication. Primary Value and Solutions: Cyber Heals addresses the critical need for robust cybersecurity by offering services that protect organizations from cyber threats. By aligning with international standards and leveraging the expertise of their team, they help businesses secure their digital environments, ensuring data integrity and compliance with regulatory requirements. Their commitment to high-quality work and quick execution provides clients with reliable and efficient cybersecurity solutions.
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Intellexer Summarizer receives a source document and passes it to the Intellexer Preformator which extracts plain text (along with text formatting information, headers, links, etc.), detects document structure and language (using Intellexer Language Recognizer). Extracted text is received to the Intellexer Linguistic Processor which provides syntactic and semantic processing. After complete analysis extracted information is passed back to the Intellexer Summarizer for document summary generation
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PromptSmart Pro is the market leader in mobile teleprompter software. With our patented VoiceTrack speech recognition technology, PromptSmart follows your every word during your speech, automatically scrolling the text at your natural pace in real time without the need for an internet connection. If you ad-lib or go off script, PromptSmart stops and waits for you to go back on script
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SalesPal patent-pending AI can now harvest your call recording data from prospecting to close- unearthing wisdom from your own experience.
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Kingswood Herd App allows you to combine the flexibility and convenience of phone/tablet recording with the in depth analysis only available on PC programs such as Kingswood Herd.
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EasyTime develops and sells smart solutions when it comes to recording time, machine hours, product usage, material management, quality assurance and driving registrations
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AI-powered meeting intelligence that gives a Dam about your privacy. No audio recording. No data training. 100% yours. Never miss another meeting again.