Products

Driven by patented technology and proven strategies, our team works to take market share from your competitors, increase your brand equity, grow qualified traffic, and increase your revenue and profit. With a full suite of solutions, Intero Digital supports your entire marketing funnel from awareness to close.

Castel Detect QA/QM automates your contact center’s Quality Assurance/Quality Management (QA/QM) process to yield significant cost savings. Our automated speech analytics approach streamlines the QA/QM process, enhancing agent productivity and customer service.

We offer tailored packages to meet the needs of the enterprise. From kickstarting your Operata implementation, Amazon Connect hosting and support, to testing and diagnostic programs.

Millennial Services offers a comprehensive contact center solution which includes email and form support, inbound phone support, and live chat, and outbound contact center services. We pride ourselves on being able to offer these services without lengthy agreements or complex terms. This makes our service offering an exceptional fit for fast growing companies that require scalability (up or down) or customers who are subject to intense seasonality.

Edigin Recording Solution offers a complete range of integrated modules consisting of audio recording, agent evaluation and training, screen recording, reporting, and contact management.

Enghouse Interactive provides a range of workforce and business optimization tools which include call and screen recording, speech analytics, workforce management, performance metrics, score cards, cost analysis and reporting tools which are highly scalable and modular enabling you to choose the level of complexity that meets your requirements for continuous performance improvement.

ClearMash is a platform that offers a complete knowledge management solution for contact centers and other knowledge driven department.

Shadow CMS Enterprise for the Cloud is a fully-scalable unified communication management solution allowing administrators to forecast, monitor and allocate communications management expenses

Infinite Media is a leader in the design and development of online, classroom, training video, and blended learning programs with a proven and successful track record in delivering a complete range of learning solutions.

Voxjar is a call recording software that helps SMB contact centers monitor 100% of their agents' calls and automatically surfaces problems and training opportunities.

Humach is custom cloud-based software for call centers.

Dutch Customer Service outsourcing

Quality Hub is a New Zealand-based software development company specializing in delivering comprehensive quality management systems tailored to organizations of all sizes and industries. Established in 2009, Quality Hub has built a reputation for implementing robust, secure, and user-friendly solutions, particularly within the health sector, where stringent quality control is essential for patient safety. Key Features and Functionality: - Comprehensive Quality Management Systems: Offers a ful

REDIAL is a young company focused on providing BPO services and solutions to your daily operations! We have the legal framework, technology, infrastructure and professional administrative personnel to meet and exceed your expectations. San Diego, California 📞 +1 (858) 465 7872 info@redialbpo.com We specialize in B2B cold calling, lead generation and sales; our location near the border and at the core of Tijuana's financial district puts us at the perfect spot for our clients and lo

Village Helpdesk is a Support-as-a-Service that provides augmented customer care and support services for growing startups and tech companies around the globe Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service. We offer: • 10 years of experience; • 1000+ professionals on the team; • 200+ clients worldwide; • 42 operational languages; • PC

Mobilunity BPO provides a wide range of IT, marketing and recruitment services. We help businesses find experts to help organize and streamline many of their processes. Among our services you can find customer care, SaaS support, ecommerce support, SEO services outsourcing, sales outsourcing, HR services, virtual assistance and much more. Our company was founded in 2010 and during our work we managed to create a team of people who perfectly know their job and can find the best employees, who

HCL IntelliService is a service intelligence platform that transforms customer service into customer success. The platform supports many connectors that ingest data across customer relationship management, sales force automation, enterprise service management, emails, and document management systems in multi/hybrid cloud deployments. The AI platform leverages advanced technologies such as Cognitive Search, Conversational AI, Workflow Automation, and Augmented Analytics to provide a game-changing

OPC Business Support is a comprehensive Business Process Outsourcing (BPO provider offering a diverse array of services designed to enhance operational efficiency and drive business growth. With a focus on leveraging state-of-the-art technologies, OPC delivers tailored solutions to meet the unique needs of each client. Key Features and Functionality: - Software Development: Custom solutions catering to various business requirements, ensuring seamless integration and scalability. - Systems Adm

AVDOR CIS is a call & screen recording solution for businesses, enterprices, call and contact centers; suitable for diverse telephony infrastructures. 100% integration with leading PBX switches: Cisco, Avaya, Genesys, Speakerbus, Mitel, AudioCodes, SIPREC, NEC, Panasonic, Huawei and others. Crystal Quality by Avdor CIS provides management of recordings of all types (call centers, contact centers, telephony, mobile phones, screen capture, SMS, Skype for Business and more) using a simple,

Smiddle Agent Scripting is a software, allowing to create and implement the scenarios of communication with Customers for Contact Center agents.