# InfiniteKM Reviews
**Vendor:** Infinite Media  
**Category:** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base)
## About InfiniteKM
Infinite Media is a leader in the design and development of online, classroom, training video, and blended learning programs with a proven and successful track record in delivering a complete range of learning solutions.






- [View InfiniteKM pricing details and edition comparison](https://www.g2.com/products/infinitekm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+22%3A02%3A46+-0500&secure%5Bsession_id%5D=723e2a67-0105-4789-bf73-f780444c7e10&secure%5Btoken%5D=ebdd3043d56e6633295d4719637d02eb7c5c6307f7d4b7f1f074e3bc0b989b29&format=llm_user)

## InfiniteKM Features
**Administration**
- Database Management 
- Data Workflows
- Issue Management

**Knowledge Management**
- Knowledge Base
- Publishing Workflows
- Analytics

**Compliance**
- Policies and Controls
- Data Governance
- Compliance
- Auditing

**Customer Support**
- Intelligent Search
- Suggestions
- Decision Trees

**Data Security**
- Risk Data Attributes
- Data Transport
- Access Management
- Multi-Factor Authentication

**Administration**
- Integrations
- User, Role, and Access Management
- Performance and Reliability

**Generative AI**
- AI Text Summarization

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