---
title: Voxjar Reviews
meta_title: 'Voxjar Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Voxjar works for a business like yours.
date_modified: '2026-08-07'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# Voxjar Reviews
**Vendor:** Voxjar  
**Category:** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)
## About Voxjar
Voxjar is AI-powered quality assurance for call centers. Connect your dialer or upload call recordings and Voxjar's AI scores every conversation against your own scorecard, surfaces coaching opportunities, and tracks agent performance over time. Instead of manually reviewing a 2-4% random sample of calls in spreadsheets, teams get consistent, explainable evaluations on 100% of their calls. Build custom scorecards ranging from simple pass/fail forms to weighted rubrics with conditional logic and auto-fail compliance gates. Every AI evaluation shows its reasoning, quotes the moments in the call that drove each score, and links back to the recording and transcript, so managers can trust the number and agents can see exactly what to change. Managers get dashboards, trend reporting, calibration tools, and coaching workflows. Agents get transparent feedback drawn from their own calls rather than generic advice. Compliance teams get automatic flags on the moments that matter, like missed disclosures or risky language. Voxjar is fully self-serve. You can run a free AI evaluation on a real call before creating an account, plans start at $99 per month, and every plan includes unlimited users, so QA analysts, supervisors, and agents can all work in the platform without per-seat math. There is a permanent free tier and no sales call required, though the team is easy to reach when you want help designing scorecards. Voxjar connects to dialers and contact center platforms including Convoso, RingCentral, Zoom Phone, and GoTo, with SFTP and API ingestion for everything else. It is built for SMB and mid-market operations that need enterprise-grade QA coverage without enterprise procurement: customer support teams, outbound sales floors, collections agencies, legal intake desks, home services companies, and BPOs. Teams use Voxjar to replace manual QA spreadsheets, expand review coverage from a small sample to every call, cut evaluation time from 15-20 minutes per call to minutes across the whole day's volume, and coach agents with specific, evidence-backed feedback instead of averages.






- [View Voxjar pricing details and edition comparison](https://www.g2.com/products/voxjar/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+20%3A29%3A21+-0500&secure%5Bsession_id%5D=76ccb9ec-3d5d-4fa7-ace9-18d128d75682&secure%5Btoken%5D=1a2ce488bef60145c87cb37ffbc2583752d05be27df5c2cccc46a8b7f19a7829&format=llm_user)

## Voxjar Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Quality Assurance**
- Evaluation
- Calibration
- Reports

**Engagement**
- Feedback
- Dashboards
- Training
- Activity Dashboard

**Performance**
- Third-Party Integrations
- Compliance

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Call Routing
- Generative AI

**Additional Functionality**
- Customer Journey Mapping
- Employee Coaching Tools
- Queue Management
- Sentiment Analysis
- Call Monitoring
- Quality Management
- Customer Surveys
- Agent Interface
- Knowledge Base Management
- Collaboration Tools
- Leaderboards
- Employee Reward Programs
- Workforce Management
- Reporting/Analytics
- Customer Experience Management
- Predictive Dialer
- Video Conferencing
- Multi-Channel Communication
- KPI Monitoring
- AI Copilot
- Feedback Management
- IVR
- Contact Management
- Multiple Scoring Models
- Real-Time Updates
- Interaction Tracking
- Call Recording
- AI/Machine Learning
- Screen Recording
- Workflow Automation

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