Products

Abacus Cloud is a platform for hosted PBX, UC, Conferencing, Presence, Instant Messaging and Mobility.

Atlas BPO is a full-service business process outsourcing company that offers a wide range of services to businesses of all sizes. We have a team of customer support specialists, dedicated dispatchers, and call center agents who are available 24/7 to answer your calls and queries. We also offer a wide range of marketing and advertising services, including search engine optimisation, social media marketing, and email marketing. Contact us today to learn more about our services and how we can

Give your Customers the Human Touch 24/7 Virtual doesn't mean bot - extend your customer team with vetted agents covering all languages, geos and tasks - at a fraction of market price.

VICIhost is a comprehensive, enterprise-class, open-source contact center solution designed to manage inbound, outbound, and blended communications. It integrates predictive dialing capabilities and supports multiple channels, including phone calls, emails, and website chats, all accessible through a unified agent interface. This flexibility allows agents to operate from virtually any internet-connected location, enhancing operational efficiency and scalability. Key Features and Functionality:

eFlexervices is a 20-year-old business process outsourcing (BPO) company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners. Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through prope

The Phone System For Every Team. Sales teams, service teams, management, or teams that do a bit of everything. RocketPhone is the perfect solution. Coach and guide reps in real-time with in-call prompts and action automation.

Meet Happitu, where you create exceptional customer interactions that inspire agents, empower management, and inform executives who need to make data-driven business decisions.

NovelVox is the leading contact center solutions provider in the world. We are committed to providing customized contact center solutions through our market-leading unified communication products

A command center for your call center agents

Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behavior in the new norm business environment.

Automated call recording software for call centers and businesses in a broad range of industries.

Salesquared's IVR service is an intuitive cloud telephony service helps businesses grow their sales and reduce support response time by optimizing their call management.

Omnie is disrupting the customer service industry by introducing an innovative, industry-leading CRM platform. Followed by carefully conducted due diligence and discovery, Omnie customizes each platform to meet all business requirements, while remaining user friendly and design focused. The Omnie platform supports voice, SMS, email, contact form, live chat and social media. For web communications, Omnie offers both live chat and automated customer support via its proprietary software, Omniebot.

AgentHub is a contact center technology solution that uses next-best-action guidance and automation to help agents confidently provide quick and accurate resolution to customer inquiries, simplifying the agent’s job and reducing the guesswork and stress of handling customer calls. The result is specific and measurable improvements in your KPIs in just 90 days.

Cloud based business communication system, customized for every particular business. Our service is integrated into a crossplatform solution that enables chat, VoIP calling, video conferencing, document sharing and contact center solutions. Our offer brings very competitive pricing.

Empire Telecom is a tier-three partner with every enterprise cloud phone (UCaaS), and contact center (CCaaS) provider on the market, with no prefrontal to one over the other let us pair you with what’s best for your business.

Telnet is a leading New Zealand-based contact center solutions provider with over 25 years of experience in delivering exceptional customer engagement services. Specializing in both inbound and outbound communications, Telnet partners with businesses to create personalized customer experiences that strengthen brand loyalty and satisfaction. By integrating advanced technologies with human interactions, Telnet transforms traditional call centers into dynamic Customer Engagement Hubs. Key Features

KENT CamCall is the leading video call platform built for businesses. It empowers businesses to interactively engage with their customers and simplifies the way customers initiate such an interaction. Leveraging the synergy of audio and visual, this service empowers organisations for faster resolution and growth by boosting customer satisfaction rates, and improving their experiences. KENT CamCall is an app-less system, which doesn’t require any software installation on customer’s phone or agen

Consolidate event data on the Now Platform for evaluation and action. Streamline your response to telecommunications network issues with machine learning and advanced analytics.

Outsource Accelerator is a premier platform dedicated to facilitating business process outsourcing solutions, particularly in customer service. By connecting businesses with a vast network of over 3,000 verified outsourcing firms, Outsource Accelerator enables companies to build efficient, cost-effective customer service teams. This approach allows businesses to save up to 70% on staffing costs while enhancing service quality and operational efficiency. Key Features and Functionality: - Exten