ZoomShift Reviews & Product Details

I like that ZoomShift is very easy for staff to use and is very stable. This makes it manageable for our large "casual" staff pool since we can send out a call in ZoomShift and ensure each available staff member gets a notice. Additionally, I found the initial setup of ZoomShift to be very easy. Review collected by and hosted on G2.com.

I wish the 'extra' features did not have an additional cost, given that we pay quite a bit for the app. In particular, the block when a staff person already has a shift booked. Review collected by and hosted on G2.com.

I find ZoomShift very helpful in managing the complex task of scheduling caregivers around the clock. The software's ability to assign titles, positions, and locations has been extremely beneficial in organizing our CLS hours and health and safety coverage, making scheduling a no-brainer. Also, the company's responsive support made the initial setup process smooth, and the software has greatly simplified my scheduling tasks. Review collected by and hosted on G2.com.

I find it frustrating that I can't access chat support from a real person. While some AI chatbots are decent, they often don't offer much more than what you would find in a typical FAQ section. When I seek out chat help, it's usually because my issue is a bit more complicated and requires human understanding. Review collected by and hosted on G2.com.

The best things about the ZoomShift application include its ease of use and intuitive interface, robust mobile app for staff, and excellent customer support. Review collected by and hosted on G2.com.

The worst aspects often revolve around a lack of advanced features found in more expensive enterprise solutions and some minor user interface clunkiness. Review collected by and hosted on G2.com.

I like the ability to manipulate the scheduling on the website, and the fact that every staff member has an app to fully manage their work schedule. The drag-and-drop feature makes it easy to change shifts between staff members. It's a great solution to our previous paper-based exercise, saving us a considerable amount of time. It's also easy to set up, and offers great value for money by allowing us to change the number of staff running at any one time, which helps save costs. I would definitely recommend ZoomShift to others, as I've already done. Review collected by and hosted on G2.com.

We'd like to have better integration between ZoomShift and our payroll system, we use the Payroll report for payments but find the csv file mangement slower than a manual entry - not entirely a ZoomShift issue. Review collected by and hosted on G2.com.

Actually, Zoomshift is a good platform that I would recommend to any company. It consistently delivers on time, provides payroll reports, and has helped us track our employees' attendance effectively. Review collected by and hosted on G2.com.

Sometimes, it carries over several hours of overtime, especially when someone works the night shift. This results in a lot of manual work for us, as we have to make edits in payroll. Review collected by and hosted on G2.com.

I use ZoomShift for clocking in and out and managing timesheets. I appreciate its ease of use, which makes it simple for employees to figure out how to clock in and out. It also makes fixing employee time shift mistakes straightforward. The setup was easy, which was a big plus for my team. Review collected by and hosted on G2.com.

There is nothing that I dislike Review collected by and hosted on G2.com.

I like how simple it is to use...even for someone as technilogically challeneged as myself! Review collected by and hosted on G2.com.

My staff sometimes has issues logging in to the app. Review collected by and hosted on G2.com.

Sayury was very helpful in providing support for our organizations account! They were very professional and their response time was prompt. Review collected by and hosted on G2.com.

Weekend customer support would be great in the event our organization has any issues on a Saturday or Sunday. Notifications before any predictable lapses in service would also be great. Review collected by and hosted on G2.com.

Zoomshift allows us to create, adjust, and keep a staff schedule that is changing daily. It notifies employees when changes happen and we are able to customize the schedule to exactly how we need it. It's an absolutely PERFECT fit for what we need for our seasonal business. Review collected by and hosted on G2.com.

It would be absolutely amazing if it integrated with our payroll, but this doesn't compromise its effectiveness for us. Review collected by and hosted on G2.com.

The scheduling, reports, overtime alerts and double booking alerts are useful features. And the customer support is super helpful and fast. Review collected by and hosted on G2.com.

It would be an improvement if overtime being rounded to 30 minutes or an hour rather than tracked by the minute. Review collected by and hosted on G2.com.