--- title: ZoomShift Reviews meta_title: 'ZoomShift Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how ZoomShift works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 46 scale: '5' date_modified: '2026-10-17' parent_category: name: HR url: https://www.g2.com/categories/hr ---

ZoomShift Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of ZoomShift, appreciating its intuitive features for scheduling and management. (16 mentions)
Users love the flexible scheduling options and convenient mobile app, making shift management efficient and intuitive. (9 mentions)
Users appreciate the ease of scheduling with ZoomShift, benefiting from its intuitive interface and convenient mobile app. (9 mentions)
Users highlight the excellent customer support of ZoomShift, appreciating its quick and helpful responses during setup and inquiries. (7 mentions)
Users find the easy setup of ZoomShift helps streamline scheduling and enhances overall management efficiency. (5 mentions)
Users experience frequent login issues, which hinder access and create frustrations during usage of ZoomShift. (3 mentions)
Users criticize the missing advanced features in ZoomShift, limiting its overall effectiveness for their needs. (3 mentions)
Users face scheduling issues that lead to excessive manual work and complications in managing shifts and payroll. (3 mentions)
Users struggle with clocking issues, requiring manual payroll edits due to inaccurate overtime tracking, especially for night shifts. (2 mentions)
Users desire improved analytics and wish for overtime to be rounded to 30 minutes or an hour. (2 mentions)

5 Pros or Advantages of ZoomShift

5 Cons or Disadvantages of ZoomShift

ZoomShift Reviews (46)

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Reviews

ZoomShift Reviews (46)

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4.8
46 reviews
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Nathanial C.
NC
Nathanial C.
Small-Business (50 or fewer emp.)
"User-Friendly Scheduling with Room for Improvement"
4.5/5
What do you like best about ZoomShift?

I find ZoomShift very convenient to use. The color coordination feature helps me easily differentiate between tutors and their individual shifts, making things very organized. It's user-friendly and simple for both tutors and staff to see everything clearly. Additionally, accessing shift schedules on the tutor's end is straightforward. The whole experience is made easy and convenient, with a very user-friendly interface and a low entry threshold. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

I do think that they could alter the intervals for times. For example, doing a 05:15 start instead of only five and five thirty being options. I also think that it could be a little bit easier to move shifts around and copy and paste shifts for free. Review collected by and hosted on G2.com.

Janice S.
JS
Janice S.
Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very Easy to Use for Staff and Management"
4.5/5
What do you like best about ZoomShift?

Very easy to use for staff and management Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

Some things are hard to understand where to make a change or too many steps and aren't always clear Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Easy Staff Scheduling with a Few Cost Concerns"
5/5
What do you like best about ZoomShift?

I like that ZoomShift is very easy for staff to use and is very stable. This makes it manageable for our large "casual" staff pool since we can send out a call in ZoomShift and ensure each available staff member gets a notice. Additionally, I found the initial setup of ZoomShift to be very easy. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

I wish the 'extra' features did not have an additional cost, given that we pay quite a bit for the app. In particular, the block when a staff person already has a shift booked. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Effortless Time Management Made Easy"
4.5/5
What do you like best about ZoomShift?

I use ZoomShift for clocking in and out and managing timesheets. I appreciate its ease of use, which makes it simple for employees to figure out how to clock in and out. It also makes fixing employee time shift mistakes straightforward. The setup was easy, which was a big plus for my team. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

There is nothing that I dislike-- platform is great! Review collected by and hosted on G2.com.

Cindy M.
CM
Cindy M.
Employer of record
Small-Business (50 or fewer emp.)
"Super helpful, Simplified 24/7 Care Scheduling, Needs human for chat help."
5/5
What do you like best about ZoomShift?

I find ZoomShift very helpful in managing the complex task of scheduling caregivers around the clock. The software's ability to assign titles, positions, and locations has been extremely beneficial in organizing our CLS hours and health and safety coverage, making scheduling a no-brainer. Also, the company's responsive support made the initial setup process smooth, and the software has greatly simplified my scheduling tasks. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

I find it frustrating that I can't access chat support from a real person. While some AI chatbots are decent, they often don't offer much more than what you would find in a typical FAQ section. When I seek out chat help, it's usually because my issue is a bit more complicated and requires human understanding. Review collected by and hosted on G2.com.

Vignesh P.
VP
Vignesh P.
Application Development Team Lead
Small-Business (50 or fewer emp.)
"Effortless Scheduling with Top-Notch Support"
5/5
What do you like best about ZoomShift?

The best things about the ZoomShift application include its ease of use and intuitive interface, robust mobile app for staff, and excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

The worst aspects often revolve around a lack of advanced features found in more expensive enterprise solutions and some minor user interface clunkiness. Review collected by and hosted on G2.com.

Steven M.
SM
Steven M.
"Efficient Staff Scheduling with Easy Setup"
5/5
What do you like best about ZoomShift?

I like the ability to manipulate the scheduling on the website, and the fact that every staff member has an app to fully manage their work schedule. The drag-and-drop feature makes it easy to change shifts between staff members. It's a great solution to our previous paper-based exercise, saving us a considerable amount of time. It's also easy to set up, and offers great value for money by allowing us to change the number of staff running at any one time, which helps save costs. I would definitely recommend ZoomShift to others, as I've already done. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

We'd like to have better integration between ZoomShift and our payroll system, we use the Payroll report for payments but find the csv file mangement slower than a manual entry - not entirely a ZoomShift issue. Review collected by and hosted on G2.com.

Catherine N.
CN
Catherine N.
HR and Administration Officer
Mid-Market (51-1000 emp.)
"Reliable Platform for Attendance and Payroll Management"
4.5/5
What do you like best about ZoomShift?

Actually, Zoomshift is a good platform that I would recommend to any company. It consistently delivers on time, provides payroll reports, and has helped us track our employees' attendance effectively. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

Sometimes, it carries over several hours of overtime, especially when someone works the night shift. This results in a lot of manual work for us, as we have to make edits in payroll. Review collected by and hosted on G2.com.

Verified User in Photography
AP
Verified User in Photography
Small-Business (50 or fewer emp.)
"Easy-to-Use Interface That Everyone Can Navigate"
4.5/5
What do you like best about ZoomShift?

Ease of use and interface. All users are able to navigate without issue. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

The reoccurring feature can be a bit tricky and the notes will toggle off at times. Review collected by and hosted on G2.com.

MS
Meg S.
Owner
Small-Business (50 or fewer emp.)
"So Simple to Use—Even for the Technologically Challenged"
5/5
What do you like best about ZoomShift?

I like how simple it is to use...even for someone as technilogically challeneged as myself! Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

My staff sometimes has issues logging in to the app. Review collected by and hosted on G2.com.