--- title: ZoomShift Reviews meta_title: 'ZoomShift Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 45 reviews by the users' company size, role or industry to find out how ZoomShift works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 45 scale: '5' date_modified: '2026-08-09' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ZoomShift Reviews **Vendor:** ZoomShift **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 45 ## About ZoomShift ZoomShift is a comprehensive employee scheduling software designed to streamline workforce management for businesses with hourly employees. It enables managers to create work schedules efficiently, track employee time, and enhance team communication, all within a user-friendly platform accessible via web and mobile applications. Key Features and Functionality: - Employee Scheduling: Quickly build and share work schedules using drag-and-drop functionality and customizable templates. - Time Tracking: Monitor employee hours with GPS-enabled time clocks, manage timesheets, and ensure accurate payroll processing. - Shift Management: Facilitate shift swaps and cover requests, allowing employees to manage their schedules collaboratively. - Team Communication: Utilize group chats, direct messaging, and notifications to keep staff informed about schedule changes and important updates. - Labor Cost Management: Track labor costs in real-time, set overtime limits, and generate payroll reports to maintain budget control. Primary Value and Solutions Provided: ZoomShift addresses common challenges in employee scheduling by reducing the time spent on creating and managing schedules, minimizing errors associated with manual processes, and improving overall staff accountability. By centralizing scheduling, time tracking, and communication, it helps businesses optimize labor costs, ensure compliance with labor regulations, and foster a more organized and efficient work environment. ## ZoomShift Pros & Cons **What users like:** - Users find ZoomShift to be exceptionally **easy to use** , streamlining scheduling and enhancing productivity effortlessly. (16 reviews) - Users love the **easy scheduling capabilities** of ZoomShift, enhancing team management and saving valuable time. (9 reviews) - Users appreciate the **flexible scheduling options** of ZoomShift, making shift management and team organization effortless. (9 reviews) - Users praise the **excellent customer support** of ZoomShift, highlighting quick response times and helpful assistance during setup. (7 reviews) - Users enjoy the **easy setup** of ZoomShift, allowing efficient management of complex scheduling tasks effortlessly. (5 reviews) - Users find the **super helpful customer support** of ZoomShift invaluable for a smooth scheduling experience. (5 reviews) - Intuitive (5 reviews) - Shift Management (5 reviews) - Simple (5 reviews) - Users value the **time-saving templates** of ZoomShift, allowing efficient scheduling with minimal effort. (5 reviews) **What users dislike:** - Users frequently face **login issues** that hinder their experience, highlighting the need for improved access reliability. (3 reviews) - Users find **missing advanced features** in ZoomShift limit functionality and can complicate management tasks. (3 reviews) - Users often face **scheduling issues** leading to manual work, overtime, and inconvenient shift management challenges. (3 reviews) - Users face **clocking issues** with overtime calculations, leading to excessive manual payroll adjustments and added complexity. (2 reviews) - Users desire **improvement in analytics** and would prefer overtime rounding instead of minute tracking for convenience. (2 reviews) - Users face **inefficient reporting** due to lagging during simultaneous edits and limited export flexibility for custom filters. (2 reviews) - Integration Issues (2 reviews) - Users find **limited customization** in ZoomShift, feeling frustrated by unnecessary features and inconvenient manual processes. (2 reviews) - Limited Features (2 reviews) - Login Problems (2 reviews) ## ZoomShift Reviews ### 1. Prompt, Professional Support That Makes a Difference **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about ZoomShift?** Sayury was very helpful in providing support for our organizations account! They were very professional and their response time was prompt. **What do you dislike about ZoomShift?** Weekend customer support would be great in the event our organization has any issues on a Saturday or Sunday. Notifications before any predictable lapses in service would also be great. **What problems is ZoomShift solving and how is that benefiting you?** Scheduling. ### 2. Helpful Overtime Alerts, But Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about ZoomShift?** The scheduling, reports, overtime alerts and double booking alerts are useful features. And the customer support is super helpful and fast. **What do you dislike about ZoomShift?** It would be an improvement if overtime being rounded to 30 minutes or an hour rather than tracked by the minute. **What problems is ZoomShift solving and how is that benefiting you?** Easy scheduling of over 250 employees, everyone knows their schedule and knows where to be when. In addition, HR knows exactly were employees worked and when the clocked in and out. The reporting really helped our business ### 3. ZoomShift for Scheduling College Student Workers **Rating:** 4.0/5.0 stars **Reviewed by:** Teresa R. | Event & Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about ZoomShift?** We are a non-profit music venue at a college that has a team of 40+ students who help us put on our events. We have about 90+ events during the academic year with a break in the summer. ZoomShift is great with helping us organize the event details, date, time, and position (i.e. usher/stage crew etc.). No one has had any major issues with ZoomShift and they all find it easy to use. The ability to ask for shift coverage is helpful since college students have hectic schedules at times. Because students come and go/graduate, it is easy to add and remove members. When we have a 2-3 month break in the summer, I can archive them to save money while the venue is inactive. Reactivating any that are returning to work is easy to do! The starter plan is a great price range for us. I recently asked for help with updating payment and customer service responded in 30 minutes. Sayury was quick and friendly. **What do you dislike about ZoomShift?** ZoomShift has other features we don't use or need such as time sheets or payroll which feels like a waste. I think it would be great if I had the ability to automatically approve shift coverage requests until it is within a 48hour window. Instead, I now have to approve all shift coverage requests just so I can catch any that are last minute call-outs. I also find it a little inconvenient that I need to manually update the subscription if I remove/archive employees. If I forget, I get charged the wrong amount. Lastly, a feedback I heard some students say they wished they could stay logged in longer. Because we use ZoomShift for shifts only, we don't foresee us upgrading to premium at all. **What problems is ZoomShift solving and how is that benefiting you?** Helps us organize a team of student workers for concerts and events at our venue. ### 4. Easy Scheduling Right Within the Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about ZoomShift?** It makes it easy to create schedules within the platform **What do you dislike about ZoomShift?** The analytics are not as advanced as I would like **What problems is ZoomShift solving and how is that benefiting you?** It makes it easy to keep schedules concise and organized ### 5. Easy way to pickup shifts and view our team’s schedule **Rating:** 4.0/5.0 stars **Reviewed by:** Briana E. | Group Fitness Instructor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2019 **What do you like best about ZoomShift?** The ease of picking up shifts when someone needs off. **What do you dislike about ZoomShift?** It was difficult to navigate for me at first, but once I spent time on it that was resolved. **What problems is ZoomShift solving and how is that benefiting you?** When I take care to look at my ZS notifications, I can make more money by picking up coworker’s shifts. - [View ZoomShift pricing details and edition comparison](https://www.g2.com/products/zoomshift/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+16%3A10%3A14+-0500&secure%5Bsession_id%5D=226ff436-92a4-4dc5-b77b-a5bd82644bc2&secure%5Btoken%5D=aa2a78f6abc03c9a711cf99ab1361c3a506e8be712c790d564e20d7e4255ef01&format=llm_user) ## ZoomShift Features **Additional Functionality** - Data Import/Export - Estimating - Timer - Multi-Currency - Customizable Reports - Alerts/Notifications - Reporting/Analytics - Real-Time Updates - Projections - Customizable Fields - Approval Process Control - Mobile App - Generative AI - Activity Dashboard - Billing & Invoicing - Budgeting/Forecasting - Resource Allocation & Planning - Access Controls/Permissions - Real-Time Notifications - AI Copilot - Summary Reports - Reporting & Statistics - Real-Time Data - Automatic Time Capture - Overtime Calculation - Clock In/Out - Productivity Analysis - Multi-Language - Employee Scheduling - Employee Database - Billable & Non-Billable Hours - Usage Tracking/Analytics **Platform Basics** - Reporting - Dashboard - Performance - Activity Dashboard - Labor Cost Reporting **Platform Content** - Automation - File Sharing - Content Library **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management - Reimbursement Management - Task Progress Tracking **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal - Self Service Portal - Labor Management - Attendance Management - Employee Management - Shift Management - Payroll Management - Calendar Management - Communication Management - Compliance Management - Availability Management - Timesheet Management **Additional Functionality** - Sick Leave Tracking - Online Time Clock - Automated Scheduling - Overtime Calculation - Alerts/Notifications - Mobile Access - Customizable Reports - Schedule Distribution - Generative AI - Multi-Location - Reminders - Shift Scheduling - Reporting/Analytics - Labor Cost Calculator - Shift Swapping - Access Controls/Permissions - Messaging - Data Import/Export - Approval Process Control - Employee Database - AI Copilot - Mobile Alerts - Vacation/Leave Tracking - Activity Tracking - Drag & Drop - Biometric Recognition - API - Real-Time Notifications - Real-Time Data - Resource Allocation **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Mobile Time Tracking** - Project Time Tracking - Expense Tracking - Progress Tracking - Activity Tracking - Time Tracking by Client - Project Tracking - Billable Items Tracking - Attendance Tracking - Vacation/Leave Tracking - Project Time Tracking - Leave Tracking - Budget Tracking - Online Time Tracking - Offline Time Tracking - Location Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top ZoomShift Alternatives - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews) - [Deputy](https://www.g2.com/products/deputy/reviews) - 4.6/5.0 (647 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 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