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Zoom Events and Webinars

By Zoom

4.5 out of 5 stars

How would you rate your experience with Zoom Events and Webinars?

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Zoom Events and Webinars Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zoom Events and Webinars to be extremely user-friendly, simplifying online meetings and collaborations seamlessly. (51 mentions)
Users enjoy the seamless hosting of webinars with Zoom, appreciating its integration and smooth tech support. (34 mentions)
Users value the user-friendly event management features of Zoom Events and Webinars, enhancing engagement and organization. (26 mentions)
Users admire the smooth hosting experience of Zoom Events and Webinars, enhancing participant engagement and ease of use. (25 mentions)
Users value the seamless attendee management in Zoom Events, enhancing virtual events with great video quality and connectivity. (22 mentions)
Users find the easy setup of Zoom Events and Webinars convenient, thanks to its familiar interface and seamless integration. (22 mentions)
Users find the pricing of certain tiers expensive, advocating for more affordable options for small businesses. (18 mentions)
Users miss the missing features in Zoom Events and Webinars that could enhance scheduling and spam management. (13 mentions)
Users find the limited customization options of Zoom Events and Webinars restrict their creative possibilities and functionality. (12 mentions)
Users express concerns about improvement needed in engagement and settings management during long virtual meetings. (10 mentions)
Users find it challenging to manage attendee tracking and engagement during events, especially with large participant numbers. (9 mentions)
Users face frequent webinar issues such as application freezes and difficulties with transcription tools, impacting their experience. (7 mentions)

Top Pros or Advantages of Zoom Events and Webinars

1. Ease of Use
Users find Zoom Events and Webinars to be extremely user-friendly, simplifying online meetings and collaborations seamlessly.
See 51 mentions

See Related User Reviews

Deb Milan G.
DG

Deb Milan G.

Small-Business (50 or fewer emp.)

3.0/5

"Best for professional E-meets"

What do you like about Zoom Events and Webinars?

It helps ease my meeting online. All my Interviews & client meets can now be done via Zoom Meets. Extremely reliable, excellent collaboration tool

RA

Rocky A.

Mid-Market (51-1000 emp.)

5.0/5

"User-friendly"

What do you like about Zoom Events and Webinars?

It is user-friendly and one of the most widely used communications platform worldwide.

2. Webinars
Users enjoy the seamless hosting of webinars with Zoom, appreciating its integration and smooth tech support.
See 34 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Does what it's supposed to, but watch out"

What do you like about Zoom Events and Webinars?

It does what it say on the box. You'll get an add-on that lets you host webinars and customize your events.

Navratan M.
NM

Navratan M.

Mid-Market (51-1000 emp.)

5.0/5

"A good platform for virtual events"

What do you like about Zoom Events and Webinars?

On this platform, we can host virtual events, like webinars, conferences, and meetings. They typically offer features like video conferencing, screen

3. Event Management
Users value the user-friendly event management features of Zoom Events and Webinars, enhancing engagement and organization.
See 26 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Does what it's supposed to, but watch out"

What do you like about Zoom Events and Webinars?

It does what it say on the box. You'll get an add-on that lets you host webinars and customize your events.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Zoom Provides A Great Meeting and Webinar Platform"

What do you like about Zoom Events and Webinars?

Zoom Workplace has helped our team to increase the number of accounts we can use. It also allows more participants in our trainings for our community

4. Virtual Meetings
Users admire the smooth hosting experience of Zoom Events and Webinars, enhancing participant engagement and ease of use.
See 25 mentions

See Related User Reviews

Deb Milan G.
DG

Deb Milan G.

Small-Business (50 or fewer emp.)

3.0/5

"Best for professional E-meets"

What do you like about Zoom Events and Webinars?

It helps ease my meeting online. All my Interviews & client meets can now be done via Zoom Meets. Extremely reliable, excellent collaboration tool

Griselda R.
GR

Griselda R.

Small-Business (50 or fewer emp.)

5.0/5

"Virtual meeting engagement"

What do you like about Zoom Events and Webinars?

There's always new updates that come in so handy when hosting virtual events. The ease that comes with being a host and co-host when facilitating virt

5. Attendee Management
Users value the seamless attendee management in Zoom Events, enhancing virtual events with great video quality and connectivity.
See 22 mentions

See Related User Reviews

Nihar Ranjan M.
NM

Nihar Ranjan M.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable and Easy-to-Use Platform for Virtual Events"

What do you like about Zoom Events and Webinars?

What I like best about Zoom Events and Webinars is its stability and ease of use. It provides a seamless experience for hosting large virtual events,

chenique J.
CJ

chenique J.

Small-Business (50 or fewer emp.)

3.5/5

"Great addition for the Workplace"

What do you like about Zoom Events and Webinars?

It is a great tool for our Webinar Wednesdays, as well as for additional meetings and conferences.

6. Easy Setup
Users find the easy setup of Zoom Events and Webinars convenient, thanks to its familiar interface and seamless integration.
See 22 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Does what it's supposed to, but watch out"

What do you like about Zoom Events and Webinars?

It does what it say on the box. You'll get an add-on that lets you host webinars and customize your events.

RC

Rhys C.

Small-Business (50 or fewer emp.)

4.5/5

"Very good software, great for Webinars"

What do you like about Zoom Events and Webinars?

Simple to use, easy to administrate. As long as you have internet - it's great. We use the webinar functionality, and it is superb.

Top Cons or Disadvantages of Zoom Events and Webinars

1. Expensive
Users find the pricing of certain tiers expensive, advocating for more affordable options for small businesses.
See 18 mentions

See Related User Reviews

RC

Rhys C.

Small-Business (50 or fewer emp.)

4.5/5

"Very good software, great for Webinars"

What do you dislike about Zoom Events and Webinars?

Cost, there are other options available with cheaper small plans. However, the webinar service is well worth paying for.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Zoom Events and Webinars: Seamless and Secure Solutions for Virtual Meetings"

What do you dislike about Zoom Events and Webinars?

Customization options are somewhat limited, and the cost for accessing premium features may be prohibitive for smaller organizations.

2. Missing Features
Users miss the missing features in Zoom Events and Webinars that could enhance scheduling and spam management.
See 13 mentions

See Related User Reviews

Piyush P S.
PS

Piyush P S.

Small-Business (50 or fewer emp.)

5.0/5

"A Friendly Platform for Webinars"

What do you dislike about Zoom Events and Webinars?

Time limit that I dislike in Zoom platform.

RA

Rocky A.

Mid-Market (51-1000 emp.)

5.0/5

"User-friendly"

What do you dislike about Zoom Events and Webinars?

There is no option to filter incoming spam calls.

3. Limited Customization
Users find the limited customization options of Zoom Events and Webinars restrict their creative possibilities and functionality.
See 12 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Zoom Webinars"

What do you dislike about Zoom Events and Webinars?

There are some limitations in customization and collaboration.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Zoom Events and Webinars: Seamless and Secure Solutions for Virtual Meetings"

What do you dislike about Zoom Events and Webinars?

Customization options are somewhat limited, and the cost for accessing premium features may be prohibitive for smaller organizations.

4. Improvement Needed
Users express concerns about improvement needed in engagement and settings management during long virtual meetings.
See 10 mentions

See Related User Reviews

Piyush P S.
PS

Piyush P S.

Small-Business (50 or fewer emp.)

5.0/5

"A Friendly Platform for Webinars"

What do you dislike about Zoom Events and Webinars?

Time limit that I dislike in Zoom platform.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Using zoom workplace for team meetings and customer webinars has been user friendly and adaptable!"

What do you dislike about Zoom Events and Webinars?

Almost too many features - it can be time consuming figuring out which webinar settings need editing.

5. Event Management
Users find it challenging to manage attendee tracking and engagement during events, especially with large participant numbers.
See 9 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"An online platform that can effectively communicate and engage with a group of people."

What do you dislike about Zoom Events and Webinars?

Through this, events should be held with a limited number of participants in a limited period of time. And sometimes it is quite difficult to particip

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A great way to meet and connect with others!"

What do you dislike about Zoom Events and Webinars?

Depending on the type of event/meeting, it can be difficult to keep track of attendees if you have a large number. Images/names are spread over multip

6. Webinar Issues
Users face frequent webinar issues such as application freezes and difficulties with transcription tools, impacting their experience.
See 7 mentions

See Related User Reviews

BK

Brenda K.

Small-Business (50 or fewer emp.)

4.5/5

"Zoom Webinars"

What do you dislike about Zoom Events and Webinars?

I am not as impressed with their transcription. For some reason they make using Otter.ai as the transcription tool harder than it used to be, likely t

Yashwant P.
YP

Yashwant P.

Mid-Market (51-1000 emp.)

5.0/5

"Most Easy to use app for virtual meetings and webinars"

What do you dislike about Zoom Events and Webinars?

Sometimes polling in the event or webinars do not work and function properly. Q&A disappeared sometimes, some queries can't be seen after they hav

Zoom Events and Webinars Reviews (387)

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Reviews

Zoom Events and Webinars Reviews (387)

View 1 Video Reviews
4.5
387 reviews
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G2 reviews are authentic and verified.
Tarun K.
TK
Founder and CEO
Information Technology and Services
Small-Business (50 or fewer emp.)
"My Go-To Tool for Webinars, Client Calls and Community Events"
What do you like best about Zoom Events and Webinars?

I use Zoom Events and Webinars almost everyday to attend product enablement sessions, community events and different webinars, and the experience has been consistently smooth. The platform is very easy to use and one thing I appreciate most is how effortless presenting is - screen sharing is stable, transitions are smooth and I never have to worry about lag when moving through slides. The auto-caption feature is also extremely helpful, especially when speakers talk fast or when I’m in a slightly noisy environment. And while traveling, the mobile app helps me stay connected so I don’t miss any important events or sessions.

Setting up and joining webinars is simple and the platform doesn’t require any complicated setup, so the implementation experience has always been straightforward. The event lobby is another feature I really like, it clearly displays the agenda, session timings and joining options, which makes navigation easy even in multi-session events. The built-in networking options are also useful because it allows participants to interact, connect or chat directly within the platform.

Feature-wise, Zoom covers everything I need: Q&A, polls, reactions, recordings, chat, HD streaming, screen sharing, auto-captions, custom registration pages and the event lobby. Even on mobile, all these features work reliably. The customer support team has also been helpful whenever I’ve faced issues.

Another helpful thing is the seamless integration with Microsoft Outlook. It automatically syncs sessions and reminders on Microsoft calendar, so I always know what’s coming up without manually tracking anything.

Overall, Zoom Events and Webinars is reliable, easy to use and has all the features needed for attending or presenting virtual sessions without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Sometimes the platform takes a bit longer to load, especially when multiple browser tabs are open. If I go back to the event lobby after switching tabs, the screen occasionally turns blank for a few seconds before it refreshes. During a few webinars, the audio also came in slightly late after joining, although it fixed itself once the session stabilized. These aren’t frequent issues, but they do interrupt the flow when I’m trying to quickly move between sessions or join on short notice. Review collected by and hosted on G2.com.

Muhammad  A.
MA
Junior DevOps Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable platform for hosting professional webinars"
What do you like best about Zoom Events and Webinars?

As a DevOps Engineer who collaborates across teams and clients globally I found zoom events and webinar very reliable for large scale of the sessions.Specially the stability of audio and video is very good even with hundreds of participants Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Although the platform is robust, the initial configuration for advanced features like registration and analytics can feel a bit complex.Additionally, the pricing for hosting larger webinars is on the higher side, which might not be ideal for small businesses or startups. Review collected by and hosted on G2.com.

Madhav B.
MB
Digital Healthcare Consultant
Hospital & Health Care
Enterprise (> 1000 emp.)
"It is a dependable platform for digital connect and conversion"
What do you like best about Zoom Events and Webinars?

Very fantastic software and system. Whether it is camera managemennt , audio quality or screen sharing , zoom tops it all. The options are countless for an amazing interaction , whether it is breakout rooms , to captions and a lot more. It is relatively easy to get started and moving with easy implementation and is quite secure. Integrates with youtube and facebook also so easily for streaming. At our organisation we use it on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

The issue is that not everyone can handle apps that well, more over for sales webinars , on app when you chat you cant see the video andvice versa Review collected by and hosted on G2.com.

Roopal J.
RJ
Software Engineer
Mid-Market (51-1000 emp.)
"Provides Seamless and Engaging Virtual Event Experience"
What do you like best about Zoom Events and Webinars?

Zoom Events and Webinars offers a highly reliable and user-friendly platform for hosting virtual events of all sizes. I appreciate the intuitive interface that makes it easy for both organizers and attendees to navigate. The integration of features like breakout rooms, Q&A, polls, and chat really enhances audience engagement and interaction. Additionally, the ability to customize registration and ticketing options simplifies event management. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

The pricing is slightly on the higher side. Occasionally, have come across minor connectivity issues. Review collected by and hosted on G2.com.

Amit K.
AK
Student
Construction
Small-Business (50 or fewer emp.)
"A Reliable and User-Friendly Platform for Virtual Collaboration"
What do you like best about Zoom Events and Webinars?

As a tutor and student, I love how easy it is to use setup takes minutes anywhere either in phone or my laptop, and it runs smoothly every time. Features like Q&A, polls, breakout rooms, registration, reminders, and recordings (all in one place) make it perfect for hosting or attending lectures. It feels organized, engaging, and stress free even for big events which I love it . Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Sometimes it feels a bit overwhelming for first time users, especially with so many settings. The backstage area can get confusing during live events, and customizing layouts isn’t very flexible. Also, joining on low bandwidth can cause delays, which affects the flow in live sessions whch i think could be improved . Review collected by and hosted on G2.com.

Soe Moe T.
ST
System Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"The Best Events and Webinars I have ever used"
What do you like best about Zoom Events and Webinars?

Firstly, Zoom Events and Webinars's UI/UX is simple and easy to use for all users. It is different from others webinars software.

I like a lot of things about Zoom Webinars. Auto captions feature is very useful for me because I can understand easily when I attend class or meeting with foreign people. For a host, we can restrict screen sharing, recording and others options. It is also very nice.

Can customize a lot of effects and avatars, filters and backgrounds. These features are also crazy for me. And then Video and audio call quality are very nice. There are a lot of useful features that I have use such as schedule meeting, notes, tasks, and so on. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Actually, I don't have much about Zoom Events and Webinars. It is very useful platform for me. Sometimes, after free sessions, we need to wait 10 minus. Review collected by and hosted on G2.com.

Tyler S.
TS
Marketing & Communications Specialist
Small-Business (50 or fewer emp.)
"Zoom Review at UM"
What do you like best about Zoom Events and Webinars?

What I like best about Zoom Events & Webinars is the professional-level control it gives organizers while still being user-friendly for attendees. The ability to brand registration pages, set up reminder emails, manage breakout sessions, and engage audiences through polls, Q&A, and chat makes it a complete solution for both small and large-scale virtual events. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

One downside is that the backend interface can feel a bit clunky and overwhelming at times, especially when managing complex, multi-session events. It takes some digging to find where to edit certain elements, and the learning curve can be steep for new users. Additionally, there’s room for improvement in customizing the attendee experience, such as more flexible branding options during the live event itself. Review collected by and hosted on G2.com.

ND
Talent acquisition specialist
Mid-Market (51-1000 emp.)
"Zoom Events: All-in-One Platform for Meetings, Webinars, and Networking"
What do you like best about Zoom Events and Webinars?

Zoom Events brings together meetings, webinars, and networking in one place ,you can host multi-session conferences, manage registration, and track engagement all within Zoom’s ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Setting up multi-session or multi-day events can be time-consuming. The Zoom Events interface has a learning curve, especially when configuring ticketing, session linking, or speaker access Review collected by and hosted on G2.com.

MV
sr TA
Mid-Market (51-1000 emp.)
"Better Than Zoom: Polished Presentations and Responsive Support"
What do you like best about Zoom Events and Webinars?

This app is better than Zoom, as it allows me to present PowerPoint slides and host events in a more polished and professional manner. i use this app on weekly basis for fun fridays' and knowledge sharing sessions. easy to implement in any organization. easy to integrate as well.

customer support is highy responsive. Easy to use like zoom workplace Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

just take little more time to load anything Review collected by and hosted on G2.com.

AM
Software Engineer
Enterprise (> 1000 emp.)
"Schedule events in a jiffy using Zoom events and Webinars"
What do you like best about Zoom Events and Webinars?

I really like the UI, it is accessible on mobile devices as well along with laptop. It is simple and modular, easy to use on a day to day basis Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Sometimes, I observe a lag while I try to share my screen. Otherwise it is a great tool Review collected by and hosted on G2.com.