Cegid Retail is a global point-of-sale (POS) and unified commerce platform specifically designed for specialty retailers. This advanced solution integrates artificial intelligence (AI) to improve operational efficiency and enhance customer engagement, making it a vital resource for over 1,000 retailers and 85,000 stores worldwide. By streamlining various retail processes, Cegid Retail empowers businesses to adapt to the evolving demands of the market while maintaining a focus on customer satisfaction.
Targeting a wide array of sectors such as fashion, luxury goods, cosmetics, jewelry, high-tech and telephony, home improvement, sports equipment, and specialized food, Cegid Retail enables businesses to drive profitability and elevate both customer and employee experiences. Its clientele includes well-known brands like GANT, Benetton Group, L’Oréal, PVH, Lacoste, The Kooples, Lazurde, ASICS, L'Occitane, and Longchamp, showcasing its versatility and effectiveness across different retail environments.
Cegid Retail operates on a modular, integrated suite built on open Software as a Service (SaaS) technology, which is accessible in 69 countries and available in 22 languages. This flexibility allows retailers to choose specific functional modules that align with their operational needs. Key modules include Omnicommerce Management, Sourcing Management, In-Store Operations, Merchandise & Product Management, Customer Relationship Management, Workforce Management, and Retail Intelligence. Each module addresses unique aspects of retail management, enabling brands to optimize processes and enhance customer interactions effectively.
The platform's primary goals are to boost profitability, engagement, and confidence among retailers. By providing omnichannel services and improving in-store task management, Cegid Retail helps businesses optimize product availability and streamline retail activities on a global scale. Furthermore, the platform enhances the personalized customer experience by equipping store teams with the tools they need to foster customer satisfaction and loyalty. Cegid Retail's robust architecture ensures that retailers can manage their operations confidently, as it provides a stable, secure, and compliant environment for all retail activities.
Cegid Retail distinguishes itself as a powerful solution for specialty retailers aiming to enhance operational efficiency and improve customer and employee engagement. Its modular design, extensive global reach, and emphasis on AI-driven insights make it an invaluable asset for brands striving to succeed in a competitive retail landscape.
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Cegid Retail CommunityLanguages Supported
Arabic, Czech, German, Greek, English, French, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional)
Overview by
Lyndsey McIntosh
