Cegid Retail Reviews & Product Details

I like the easiness of implementation and the many functions available. Review collected by and hosted on G2.com.

There are way too many menus for similar functions that should be grouped: for example Query, Modification, Enter and Duplication are all in different pages while they could all simply be grouped together with options in the top ribbon to enter, modify, delete or duplicate, without opening a specific page that makes everything more complicated. The user today needs to first run the query, understand if there's anything to do and if so, go into another page to apply any change. this is counter-intuitive and time wasting. Also some extra function such as Query movements shouldn't be limited to a single SKU: the user should be able to query all the movement (for all items). Also a search bar to look for functions would be very helpful. Review collected by and hosted on G2.com.

Global Partnership around the world

Product Pipeline very strong and helpful for our business

Great Experience with their partner for a grateful software implementation and a special thing about different kinds of integration with 3rd party Review collected by and hosted on G2.com.

Customer Care not faster for a full resolution with a difficult approach for escalation process Review collected by and hosted on G2.com.

Cegid retail is a good solution with a big ecosystem around and other solutions. That gives a bit of flexibility, and project teams are also really involved in their activity and solution. Review collected by and hosted on G2.com.

The current main retail solution needs some improvement to be more stable and more performant to be adapted to all types of customers. Review collected by and hosted on G2.com.

CEGID Y2 is a very robust system once it's set up, it works 100%. I have used other retail systems, but they require a lot of resources to maintain operations, especially if they have customizations. Review collected by and hosted on G2.com.

Nothing specifically, but I would like to have more detailed documentation available. Review collected by and hosted on G2.com.

Seamless integration with e-commerce platforms, payment gateways, and ERP systems. Review collected by and hosted on G2.com.

Not so friendly user menus, system translations. Review collected by and hosted on G2.com.

Reliable software that responds well to needs. Constant in its maintenance. Easy to use. Review collected by and hosted on G2.com.

Sometimes ticket responses are time-consuming. The future planning is not very clear. Review collected by and hosted on G2.com.

It's working fine and it makes the job on a day to day basis Review collected by and hosted on G2.com.

So far it's OK and works fine in our shops Review collected by and hosted on G2.com.

Supporting RESTful greatly aids in rapid integration, enabling the generation of files for reporting and reconciliation purposes. Review collected by and hosted on G2.com.

UI design

Learning Curave and Training time Review collected by and hosted on G2.com.

I like how it provides a central platform for all the inventory and POS options in a user-friendly manner. Easier to find, store data management, and manage pricings and other promotions. Review collected by and hosted on G2.com.

Some of the options are hard to find but they become easier after using it for a while and exploring the software. However, it would have been easier to find all the relevant options together. Review collected by and hosted on G2.com.

The system would constantly crash during sales and take forever to reload back up. Also not a lot of reporting that could be found. Need more English language. Review collected by and hosted on G2.com.

It’s a French system, so most of the time it would shut off and we couldn’t even understand why..the system would crash and there’s no easy way to input sales Review collected by and hosted on G2.com.