--- title: Ingenico ePayments Reviews meta_title: 'Ingenico ePayments Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Ingenico ePayments works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 4 scale: '5' date_modified: '2026-01-20' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # Ingenico ePayments Reviews **Vendor:** Ingenico ePayments **Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways) **Average Rating:** 3.8/5.0 **Total Reviews:** 4 ## About Ingenico ePayments Ingenico ePayments is the online and mobile commerce division of Ingenico Group. We have more than two decades of experience in the payments industry, which has given us unparalleled knowledge and expertise in Global eCommerce. We are a Payment Service Provider (PSP) who partners with multiple acquiring banks around the world to provide our Merchants with the highest acceptance rates and optimized pricing strategy. By working with us you will benefit from our local and global card acquiring in more than 170 countries and 150 currencies, plus over 150 alternative payment products, from direct debits and bank transfers, to real-time banking, eWallets and prepaid methods. We also provide a range of plugin and platform specific integration tools. Our offering is centered around Technology, User Experience, Payment Capabilities, Financial Operations, Fraud Prevention and Expertise. ## Ingenico ePayments Reviews ### 1. Payment **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2021 **What do you like best about Ingenico ePayments?** Easy to use, full online support and no data storage **What do you dislike about Ingenico ePayments?** Certain bank cards are not accepted and if it doesn't integrate with your current system then you would need to upgrade **Recommendations to others considering Ingenico ePayments:** None **What problems is Ingenico ePayments solving and how is that benefiting you?** Allows quick payment screens without the need of additional equipment ### 2. Through the rocky path to Innovations **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2018 **What do you like best about Ingenico ePayments?** General direction to where Ingenico is going and Ideas that they are pretty much pioneering. They are the biggest player on the market that earned a trust of their customers through years. Their solutions require some learning curve but after initial setup it is simply, just working. **What do you dislike about Ingenico ePayments?** Slow adaptation of new technologies, support for developers, in short. If to expand , the documentation for developers is written in pdf format, sometimes even as presentation, It has a lot of mistakes and very important information sometimes not highlighted at all. Code examples for their API are also in pdf that are also poorly formatted and contain misstates. As a bonus your are also receiving slow reacting support and absolutely unacceptable developers portal that has obsolete software and documentation, so for each peace of information you must open a support ticket. **Recommendations to others considering Ingenico ePayments:** Ingenico is a biggest player on the market, they resources to produce and maintain a great products. They also have local support in many countries and decent reputation. EPayments are easy to use and relatively easy to integrate using their API. **What problems is Ingenico ePayments solving and how is that benefiting you?** Process payments using in house software for Tetra platform through Ingenico API. POS terminal solutions for our clients. ### 3. Easy to operate **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda w. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2018 **What do you like best about Ingenico ePayments?** I like that the customer has the option to use their card for payment or can use their phone to pay using apple pay or samsung pay **What do you dislike about Ingenico ePayments?** Its really slow sometimes and it also closes out of the signature screen sometimes and makes the customer start over **What problems is Ingenico ePayments solving and how is that benefiting you?** We are able to take bill payments and also payments for phones using the system ### 4. trusted and efficient electronic payments **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about Ingenico ePayments?** the transactions were easy and worked very reliable **What do you dislike about Ingenico ePayments?** at this point I can not think about anything negative about their epayments platform **What problems is Ingenico ePayments solving and how is that benefiting you?** I used their epayments for a transaction from my home country. In general I like epayment platforms specially when making international payments ## Ingenico ePayments Discussions - [How do I use Ingenico POS?](https://www.g2.com/discussions/ingenico-epayments-how-do-i-use-ingenico-pos) - [How do I use Ingenico POS?](https://www.g2.com/discussions/how-do-i-use-ingenico-pos) - [Is Ingenico reliable?](https://www.g2.com/discussions/is-ingenico-reliable) - [Is Ingenico a payment gateway?](https://www.g2.com/discussions/is-ingenico-a-payment-gateway) - [What software does Ingenico?](https://www.g2.com/discussions/what-software-does-ingenico) - [View Ingenico ePayments pricing details and edition comparison](https://www.g2.com/products/ingenico-epayments/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+19%3A29%3A59+-0500&secure%5Bsession_id%5D=2f052d02-3ec8-421f-b6f3-9632f61a0ec9&secure%5Btoken%5D=788541911cccff51b5b8267d334c9e1cf470accaeffdd81dcf6786d63608f4f9&format=llm_user) ## Ingenico ePayments Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Architecture** - Unified API - POL - Integrations **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Processing** - Validation - Automation - Cross Border - Routing - Reconciliation **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Risk & Compliance** - Failed payments - Tokenization - Compliance **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Analytics** - Consolidation - Optimization - Fraud **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Agentic AI - Payments Orchestration** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Ingenico ePayments Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,688 reviews) - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (363 reviews) - [GoCardless](https://www.g2.com/products/gocardless/reviews) - 4.6/5.0 (311 reviews)