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# Cegid Retail vs Oracle Retail Xstore Point-of-Service Comparison - What are their main differences?

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Cegid RetailMICROS-Retail[+ Add Product](#)

Reviews

**Cegid Retail** [

3.4/5(15)

](https://www.g2.com/products/cegid-retail/reviews#reviews)

**Oracle Retail Xstore Point-of-Service** [

3.7/5(27)

](https://www.g2.com/products/oracle-retail-xstore-point-of-service/reviews#reviews)

Pricing

**Cegid Retail**
No pricing available

**Oracle Retail Xstore Point-of-Service**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Cegid Retail**
Not enough reviews yet

**Oracle Retail Xstore Point-of-Service**
Not enough reviews yet

Return on Investment

**Cegid Retail**
Not enough reviews yet

**Oracle Retail Xstore Point-of-Service**
Not enough reviews yet

Perceived Cost

**Cegid Retail**
Not enough reviews yet

**Oracle Retail Xstore Point-of-Service**
$$$$$

Average Discount

**Cegid Retail**
Not enough reviews yet

**Oracle Retail Xstore Point-of-Service**
Not enough reviews yet

 ![Cegid Retail](https://images.g2crowd.com/uploads/product/hd_favicon/1d48b8665b415b1d138a386e5aa3e02d/cegid-retail.svg "Cegid Retail")

 ![Oracle Retail Xstore Point-of-Service](https://images.g2crowd.com/uploads/product/hd_favicon/1494453151/oracle-retail-xstore-point-of-service.svg "Oracle Retail Xstore Point-of-Service")

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Pros & Cons

**Cegid Retail**
Not enough data

**Oracle Retail Xstore Point-of-Service**
Not enough data

Screenshots

**Cegid Retail**
 ![Cegid Retail screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1421272/Cegid-Retail-Omnichannel-3.png)

**Oracle Retail Xstore Point-of-Service**
 ![Oracle Retail Xstore Point-of-Service screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/39255/MICROS-Retail_Screenshot-1.png)

Ratings

Meets Requirements

**Cegid Retail**

7.7

7.714

**Oracle Retail Xstore Point-of-Service**

7.8

7.822

Ease of Use

**Cegid Retail**

6.1

6.114

**Oracle Retail Xstore Point-of-Service**

8.0

8.022

Ease of Setup

**Cegid Retail**

7.6

7.69

**Oracle Retail Xstore Point-of-Service**

5.0

5.05

Ease of Admin

**Cegid Retail**

8.0

8.09

**Oracle Retail Xstore Point-of-Service**
Not enough data

Quality of Support

**Cegid Retail**

6.3

6.314

**Oracle Retail Xstore Point-of-Service**

7.1

7.121

Has the product been a good partner in doing business?

**Cegid Retail**

8.1

8.19

**Oracle Retail Xstore Point-of-Service**
Not enough data

Product Direction (% positive)

**Cegid Retail**

5.0

5.014

**Oracle Retail Xstore Point-of-Service**

4.2

4.222

Features

Show 4 feature categories with incomplete data

Retail POS[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

Not enough data

Not enough data

POS

Credit Card Payments

Not enough data

Not enough data

Barcode Scanning

Not enough data

Not enough data

Hardware Integration

Not enough data

Not enough data

Price Adjustments

Not enough data

Not enough data

Receipts

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Marketing

Loyalty Programs

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Administration

Inventory Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

E-commerce Integration

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Retail Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Retail Inventory Management

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Check Printing

Not enough data

Not enough data

Price Optimization

Not enough data

Not enough data

Online Store Builder

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Shopping Cart

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Restaurant POS

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Clock In/Out

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

For Retail

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Retail POS

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Returns Tracking

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Touch Screen

Not enough data

Not enough data

Retail Analytics[Hide 24 FeaturesShow 24 Features](javascript:void(0);)

Not enough data

Not enough data

Data Management

Consolidation

Not enough data

Not enough data

Data types

Not enough data

Not enough data

Correction

Not enough data

Not enough data

Cleansing

Not enough data

Not enough data

Validation

Not enough data

Not enough data

Analytics

KPIs

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Reports and Dashboards

Not enough data

Not enough data

Predictive analytics

Not enough data

Not enough data

Mobile

Mobile dashboard

Not enough data

Not enough data

Mobile application

Not enough data

Not enough data

Platform Additional Functionality

Cloud

Not enough data

Not enough data

On-Premise

Not enough data

Not enough data

Integration 

Marketplace

Not enough data

Not enough data

Retail POS

Not enough data

Not enough data

Other software

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Agentic AI - Retail Analytics

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

POS[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

Not enough data

Payments

Credit Card Payments

Not enough data

Not enough data

Partial Payments

Not enough data

Not enough data

Split Payments

Not enough data

Not enough data

Discounts

Not enough data

Not enough data

Voided/Refunded Payments

Not enough data

Not enough data

Store Credit Allocation

Not enough data

Not enough data

Tip Adjustments

Not enough data

Not enough data

Offline Payments

Not enough data

Not enough data

Multidevice Payment Acceptance

Not enough data

Not enough data

Next Day Deposits

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Employee Management

Employee Accounts

Not enough data

Not enough data

Permissions

Not enough data

Not enough data

Commission Tracking

Not enough data

Not enough data

Tab Allocation

Not enough data

Not enough data

Log/Shift Notes

Not enough data

Not enough data

Staff Scheduling

Not enough data

Not enough data

Floor Plans

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Customer Management

Loyalty Membership

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

Credit Card Filing

Not enough data

Not enough data

Inventory Management

Track Inventory

Not enough data

Not enough data

Inventory Notifications

Not enough data

Not enough data

Product Organization

Not enough data

Not enough data

Multilocation Inventory Tracking

Not enough data

Not enough data

Integrations

Accounting Integrations

Not enough data

Not enough data

Inventory Management Integrations

Not enough data

Not enough data

E-Commerce Integrations

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Analytics

Sales Tracking

Not enough data

Not enough data

Guest Counts

Not enough data

Not enough data

End of Day Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Restaurant POS

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

API

Not enough data

Not enough data

Retail POS

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Omnichannel Commerce[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

Not enough data

Not enough data

Reporting

Reports & Analytics

Not enough data

Not enough data

Data Transfer Tools

Not enough data

Not enough data

Omnichannel Features 

Retail Management

Not enough data

Not enough data

POS Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customer Service Integration

Not enough data

Not enough data

Marketing Tools

Not enough data

Not enough data

E-commerce Integration

Not enough data

Not enough data

ERP Integration

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Cegid Retail](https://images.g2crowd.com/uploads/product/hd_favicon/1d48b8665b415b1d138a386e5aa3e02d/cegid-retail.svg "Cegid Retail")](https://www.g2.com/products/cegid-retail/reviews)

Cegid Retail

Small-Business(50 or fewer emp.)

0%

Mid-Market(51-1000 emp.)

80.0%

Enterprise(\> 1000 emp.)

20.0%

[![Oracle Retail Xstore Point-of-Service](https://images.g2crowd.com/uploads/product/hd_favicon/1494453151/oracle-retail-xstore-point-of-service.svg "Oracle Retail Xstore Point-of-Service")](https://www.g2.com/products/oracle-retail-xstore-point-of-service/reviews)

Oracle Retail Xstore Point-of-Service

Small-Business(50 or fewer emp.)

41.7%

Mid-Market(51-1000 emp.)

29.2%

Enterprise(\> 1000 emp.)

29.2%

Small-Business

(50 or fewer emp.)

0%

41.7%

Mid-Market

(51-1000 emp.)

80.0%

29.2%

Enterprise

(\> 1000 emp.)

20.0%

29.2%

Reviewers' Industry

[![Cegid Retail](https://images.g2crowd.com/uploads/product/hd_favicon/1d48b8665b415b1d138a386e5aa3e02d/cegid-retail.svg "Cegid Retail")](https://www.g2.com/products/cegid-retail/reviews)
Cegid Retail

Retail

26.7%

Luxury Goods & Jewelry

26.7%

Manufacturing

20.0%

Cosmetics

13.3%

Higher Education

6.7%

Other

6.7%

[![Oracle Retail Xstore Point-of-Service](https://images.g2crowd.com/uploads/product/hd_favicon/1494453151/oracle-retail-xstore-point-of-service.svg "Oracle Retail Xstore Point-of-Service")](https://www.g2.com/products/oracle-retail-xstore-point-of-service/reviews)
Oracle Retail Xstore Point-of-Service

Hospitality

33.3%

Restaurants

20.8%

Retail

16.7%

Wine and Spirits

4.2%

Oil & Energy

4.2%

Other

20.8%

FAQs

## Cegid Retail vs MICROS-Retail FAQs

Generated using AI

Last updated: August 17, 2026

### What is the difference between MICROS-Retail vs Cegid Retail?

MICROS-Retail stands out for higher reviewer satisfaction on overall rating, ease of use, and support, while Cegid Retail is favored for ease of setup and administration.

| [MICROS-Retail](https://www.g2.com/products/oracle-retail-xstore-point-of-service/reviews) | [Cegid Retail](https://www.g2.com/products/cegid-retail/reviews) |
| --- | --- |
| 3.7/5 (27 reviews) | 3.4/5 (15 reviews) |
| Mid-Market | Mid-Market |
| 5.0 | 7.6 |
| 7.1 | 6.3 |
| Highly customizable and user-friendly interface | Centralized solution with strong ease of administration |

### How do the pricing models of MICROS-Retail and Cegid Retail compare?

MICROS-Retail is rated higher for price and value satisfaction compared to Cegid Retail.

- **MICROS-Retail:** In recent reviews, several reviewers highlight satisfaction with the product's value, noting its robust functionality and customization options.
- **Cegid Retail:** Reviewers mention the platform's comprehensive features but express a desire for improved stability and more intuitive navigation, impacting perceived value.

### What are the best alternatives to MICROS-Retail and Cegid Retail?

The top three alternatives to MICROS-Retail and Cegid Retail are Shopify POS, Square Point of Sale, and Aloha Cloud.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [MICROS-Retail](https://www.g2.com/products/oracle-retail-xstore-point-of-service/reviews) | 3.7/5 (27 reviews) | Mid-Market | Reviewers highlight robust customization and usability | Highly customizable and user-friendly interface |
| [Cegid Retail](https://www.g2.com/products/cegid-retail/reviews) | 3.4/5 (15 reviews) | Mid-Market | Comprehensive features, but some stability concerns | Centralized solution with strong ease of administration |
| [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) | 4.4/5 (368 reviews) | Small-Business | Reviewers frequently cite strong value for small businesses | Easy to use and integrates well with e-commerce |
| [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) | 4.6/5 (1211 reviews) | Small-Business | Praised for transparent pricing and low entry cost | Intuitive interface and rapid setup |
| [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) | 3.9/5 (336 reviews) | Mid-Market | Reviewers note competitive pricing for mid-market | Reliable performance and strong reporting features |

### Which Retail POS features should I prioritize when comparing MICROS-Retail and Cegid Retail?

Buyers comparing MICROS-Retail and Cegid Retail should prioritize ease of use, ease of setup, quality of support, centralized administration, and customization capabilities.

- **Ease of Use:** MICROS-Retail scores 8.0, Cegid Retail scores 6.1.
- **Ease of Setup:** MICROS-Retail scores 5.0, Cegid Retail scores 7.6.
- **Quality of Support:** MICROS-Retail scores 7.1, Cegid Retail scores 6.3.
- **Centralized Administration:** Cegid Retail scores 8.0 on Ease of Admin; MICROS-Retail does not have a score for this dimension.
- **Customization:** Reviewers highlight MICROS-Retail for its high degree of customization and flexibility.

### What are the pros and cons of MICROS-Retail vs Cegid Retail?

MICROS-Retail's headline strength is its high customizability and user-friendly interface, while Cegid Retail excels in centralized administration and ease of setup.

- **MICROS-Retail strengths:** Highly customizable, user-friendly interface, robust reporting, and efficient inventory management.
- **MICROS-Retail trade-offs:** Reviewers note rigidity in integrations, occasional system freezes, and challenges with customer support responsiveness.
- **Cegid Retail strengths:** Centralized solution for multi-location management, strong ease of administration, and reliable integration with external systems.
- **Cegid Retail trade-offs:** Reviewers mention a need for improved stability, complex navigation with too many menus, and slower customer support escalation.

### Is MICROS-Retail or Cegid Retail better for small businesses?

Shopify POS and Square Point of Sale are the top-rated Retail POS solutions for small businesses, but between MICROS-Retail and Cegid Retail, MICROS-Retail is a better fit for small-business needs based on reviewer sentiment.

- **MICROS-Retail:** Mid-Market is the largest segment, but reviewers highlight ease of use and efficient training for new staff, which supports small-business adoption.
- **Cegid Retail:** Mid-Market is also the largest segment, but reviewers focus on centralized administration and multi-location management, which may be more relevant for larger organizations.

### Which Retail POS platform has better integrations?

Reviewers rate MICROS-Retail and Cegid Retail comparably for integrations, with both products supporting integrations but no clear leader in reviewer sentiment.

- **MICROS-Retail:** Reviewers mention integration with loyalty apps and third-party systems, highlighting flexibility in connecting with external platforms.
- **Cegid Retail:** Reviewers cite integration with e-commerce platforms, payment gateways, and ERP systems, as well as support for RESTful APIs.

### How do MICROS-Retail and Cegid Retail compare on customer support?

MICROS-Retail holds a 0.8-point lead over Cegid Retail on Quality of Support, with scores of 7.1 versus 6.3, a material difference favoring MICROS-Retail.

- **MICROS-Retail:** Reviewers frequently praise helpful and attentive support staff, though some mention slow escalation and inconsistent service during peak hours.
- **Cegid Retail:** Reviewers describe support as generally responsive but note delays in ticket resolution and a challenging escalation process.

### Which is easier to implement, MICROS-Retail or Cegid Retail?

Cegid Retail is rated significantly easier to implement than MICROS-Retail, with a 2.6-point advantage on Ease of Setup (7.6 vs 5.0).

- **MICROS-Retail:** Reviewers describe the setup process as requiring substantial training and note occasional complexity in configuration.
- **Cegid Retail:** Reviewers highlight straightforward deployment, rapid onboarding, and a unified interface that simplifies implementation across multiple locations.

Alternatives

**Cegid Retail Alternatives**

 ![Shopify POS](https://images.g2crowd.com/uploads/product/hd_favicon/82b95df2e9c6cb59fd5f8a0e6c72b620/shopify-shopify-pos.svg "Shopify POS")

[
Shopify POS
](/products/shopify-shopify-pos/reviews)

 ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale")

[
Square Point of Sale
](/products/square-point-of-sale/reviews)

 ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus")

[
Shopify Plus
](/products/shopify-plus/reviews)

 ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce")

[
Salesforce B2C Commerce
](/products/salesforce-b2c-commerce/reviews)

**Oracle Retail Xstore Point-of-Service Alternatives**

 ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud")

[
Aloha Cloud
](/products/aloha-cloud/reviews)

 ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale")

[
Square Point of Sale
](/products/square-point-of-sale/reviews)

 ![LS Retail](https://images.g2crowd.com/uploads/product/hd_favicon/082af40a25b013ea7c3c8ac8a6f6ceff/ls-retail.svg "LS Retail")

[
LS Retail
](/products/ls-retail/reviews)

 ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast")

[
Toast
](/products/toast/reviews)

## Cegid Retail vs Oracle Retail Xstore Point-of-Service

- Reviewers felt that Oracle Retail Xstore Point-of-Service meets the needs of their business better than Cegid Retail.
- When comparing quality of ongoing product support, reviewers felt that Oracle Retail Xstore Point-of-Service is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Cegid Retail over Oracle Retail Xstore Point-of-Service.