Xero Reviews & Product Details

The automated bank feeds and smart reconciliation. Daily transactions flow in seamlessly, and the rule-matching and suggested allocations eliminate hours of manual entry and repetitive admin work each week Review collected by and hosted on G2.com.

Integration with Go Cardless is very clunky and could do with being refreshed - especially when Go Cardless payment fails - that should be better notified to Xero. Review collected by and hosted on G2.com.

I use Xero for accounting in my business, and it really helps me with invoicing, collecting payments, tracking costs, running payroll, and submitting my VAT and Annual returns. It just works and is very simple, helping me get things right. It's also widely used, so others know how it works. This is hugely valuable to me because mistakes can cost a lot in fines and scrutiny, and as a non-accountant, it's great to learn from it. The initial setup was very simple, and I loved that part. It was very quick to get started. The platform integrates with a large number of providers which is great and its well priced for a small business, considering how much you get and there is a lot included in the base packages. Ai support is also useful and overall performs well when we need it. Review collected by and hosted on G2.com.

Sometimes when I want to edit something from the past, it can be a little annoying. Also, payments against expenses could be smoother as a process. I think this could be handled in a single step, rather than having to recognize the expense, then make the payment - it just feels like there's a lot going on. It could be really simple. Review collected by and hosted on G2.com.

I find Xero to be an incredibly easy choice for managing my consulting business, thanks to its ease of use and effective yet lightweight functionality. The pricing, especially with their recent promo, made it much more affordable than alternatives like QuickBooks. I love how it simplifies reconciling transactions by allowing me to easily connect my business bank account and reconcile weekly. The user-friendly interface makes designating expenses as billable super easy, which is invaluable as a consultant. The recently overhauled dashboard provides a great snapshot of outstanding items and financial performance, which I really enjoy. Not having to pay for an extra seat to share data directly with my CPA is super helpful. I also appreciate that onboarding was guided with helpful emails and resources, even though I didn't need them due to my prior familiarity with Xero. Review collected by and hosted on G2.com.

I wish that Xero had more beautiful charts. I love a Sankey diagram, and it would be nice to see the cash flow in and cash flow out in an elegant chart. While it's pretty easy to label expenses or transactions as a billable expense, it takes several extra clicks that I wish it didn't require. Sometimes it's just not intuitive to me, maybe because I'm not an accountant or daily user of the software. Review collected by and hosted on G2.com.

I really like Xero's clean look and simplified navigation. It's great being able to drill down into almost any number and quickly find out what's behind it. This is really handy for accessing information fast when working across multiple clients. It's also very intuitive and seamless, making it easy to understand and assuring me that it's robust. I feel confident that when I see a number on a balance sheet, I can quickly see all the transactions behind it. Additionally, Xero's modern and cloud-based structure makes it easy to correct mistakes and understand numbers, which is a huge advantage over our previous software. The initial setup was incredibly easy, which was a pleasant surprise. Review collected by and hosted on G2.com.

I guess group companies could be an area for improvement. At the moment if you manage say have businesses within a group, it would be great to be able to link group companies, helping record the transfer of cash and live managing of balances. Xero seems to work very well with a single entity business unit. But, there's obviously no way to link group or consolidation transactions. Review collected by and hosted on G2.com.

I like how simple and easy Xero is to use. Everything is well organized, and I can quickly check invoices, expenses, and my accounts without any hassle. Xero saves me time, keeps everything in one place, and makes it easier to stay on top of my finances. We switched from QuickBooks to Xero because it felt simpler and more convenient for everyday accounting. Review collected by and hosted on G2.com.

Some features can take a little time to get used to. I'd like to see a simpler setup process and more flexible reporting options. Review collected by and hosted on G2.com.

I like that Xero is user-friendly and, despite taking a little practice, it’s fairly easy to find everything I need. The help provided is just right, not overly intrusive. The invoicing system is another highlight, working really well for me. It's easy to track current invoices and edit them if necessary. The invoice designs are simple to manage without overcomplication. Even as someone new to accounting software, I found the initial setup fairly easy, and I appreciate that I could manage it with some external help from AI. Review collected by and hosted on G2.com.

The reconciling system is very word-heavy and uses a lot of accounting jargon, which can be complicated for a first-time user and sole trader. It didn’t really give me a good guide on how to do this. I know there is a video, but it could do with little helpful tips along the way and on each section I need to fill to reconcile. Review collected by and hosted on G2.com.

Easy to use, well priced for SME's. Lots of integrations with apps and providers. Review collected by and hosted on G2.com.

I wish they would add more features such as reporting for MRR easily. Review collected by and hosted on G2.com.

What I like most about Xero is its clean, intuitive interface. It makes even complex bookkeeping tasks feel straightforward, and I can quickly drill down into any figure to view the underlying transactions. Review collected by and hosted on G2.com.

Support is mainly online and can feel slow or generic at times, which is frustrating when you hit a problem and just want to speak to someone who understands your setup Review collected by and hosted on G2.com.

It’s easy to use and really fast. I love that I can use it on the go, and the simple interface helps a lot. The integrations with different banks help the reconciliation a lot. Review collected by and hosted on G2.com.

The price is a bit steep. It has increased a bit recently. The support seems to be a little slow but it's not too bad. Review collected by and hosted on G2.com.

Xero makes accounting tasks easy, whether I’m setting up a new client, managing the day-to-day work, or integrating with other tools. It’s stable and reliable, and it offers a lot of additional features for a reasonable monthly price. I also love how streamlined the interface is: there are no pop-ups, ads, or other distractions, so I can stay focused on getting work done. Support from Xero is quick, and they go the extra mile to help resolve any issues that come up. I’m also really looking forward to the expansion with Claude for business insights.

The different buckets for invoices - draft, submitted and approved - are such a useful tool for managing a client's invoices so that future revenue is has visibility and nothing gets forgotten.

The two tracking categories also provide great dimensional reporting. Review collected by and hosted on G2.com.

I'd love to see better project based reporting, but there are a lot of other apps that integrate so well with Xero, that it hasn't been a big limiting factor. I would also love it if we could choose to not see archived accounts when creating new reports, as this creates a bit of extra work in combing through them. More dimensional reporting with additional tracking categories would also be helpful. Lastly, and I think my biggest ask, is the ability to reconcile ALL balance sheet accounts - this is one thing that QBO has that I'd love to see in Xero. Review collected by and hosted on G2.com.