Xero Reviews & Product Details

I really like Xero’s clean, user-friendly interface, which makes it easy to manage day-to-day accounting tasks. The bank reconciliation feature is both fast and accurate, and the integrations with payment platforms save me a lot of time by cutting down on manual work. Review collected by and hosted on G2.com.

The platform can feel slow when generating large financial reports, and the subscription pricing can be expensive for small businesses. On top of that, some useful features are only available in the higher-priced plans, which makes it harder to get full value without upgrading. Review collected by and hosted on G2.com.

What I like most about Xero is that it's not Intuit. QBO is junk. Xero has its quirks, but overall it's very easy to get stuff done once you take the time to understand how Xero does things versus QBO. I especially like the sability of the bank feeds and the ease of reconciliation. Review collected by and hosted on G2.com.

I don't really love their integration with Melio, athough it seems to be getting better. I also think their interfaces are a bit dated. Review collected by and hosted on G2.com.

Reconcilation with automated matching makes my life running a business as a sole trader so much easier, saving me at least an hour a week versus using a spreadsheet for my accounting needs. Review collected by and hosted on G2.com.

The single pain point of Xero is not getting an introductory product call until after you sign up and give your payment details. It would be so much easier to refer to friends if there was a sales call that people could sign up for, rather than me being the sales call for them. Review collected by and hosted on G2.com.

I appreciate Xero for having a clean interface and being easy to use for both my team and the clients, despite the word choices taking some getting used to. The platform is stable, and the support is responsive and knowledgeable about the product. I find the cost to value very honest, making it a very economical choice for my clients. I also like the bulk categorizing of transactions as it's a good feature. The integration and conversion team seems solid, which has been helpful during setup. Review collected by and hosted on G2.com.

Making changes to transactions is a bit harder and not as intuitive. There is a learning curve with the language as well. There are some features that are very different than other systems. I was surprised to learn that you can move items around on your reports. It was not something I was expecting and the learning curve has been a interesting process. Review collected by and hosted on G2.com.

Xero has a very clean interface and simple is in managing basic financial activities is pretty reasonable. I like all my invoices and accounts payable and receivable and expenditures in one location with clear financial views without having to dive into spreadsheets. Review collected by and hosted on G2.com.

As expected some of the advanced features have a steep learning curve but I can assume, especially on first time usage. There are few of the reports that I believe could have more flexibility to be more specific to an organization that would have further reporting needs. Review collected by and hosted on G2.com.

Xero’s functionality has improved a lot, but there’s still room for improvement, especially around reconciliation and AI learning.

For invoice settings, if possible I’d prefer to have an online customer template that we can preview while customising the invoice.

In terms of pricing, I feel the multi-currency function is too expensive for a low-volume company. Because of that, I’d rather use QuickBooks for multi-currency, as they offer a 50% discount to practices when subscribing to their plan. Review collected by and hosted on G2.com.

Bulk Reclassification via bulk adjustment is difficult to use because we need to specify the exact wording, and it also pulls in other unrelated transactions, which can cause incorrect reclassification. If possible, please add a column that allows us to reclass directly from AR/AP under the name or GL code. Because sometimes we need to do bulk reclass, but we still have to do it one by one from the GL code transction or AP via line items. Review collected by and hosted on G2.com.

I use Xero to handle our daily bookkeeping, generate client invoices, track project expenses, and reconcile bank transactions in a single cloud dashboard. It's our core financial hub for keeping our agency accounts organized and tax-ready. The automated bank reconciliation and live feed functionality stand out the most. The platform uses intelligent matching logic to automatically pair bank statements with our open invoices and bills, which reduces our transactional bookkeeping down to a few simple clicks. The interface is exceptionally clean and easy to navigate compared to older, legacy accounting tools. It completely eliminates the headache of manual expense tracking and delayed billing pipelines. The platform's live bank feeds automatically pull transactions in real time, keeping our numbers accurate and ensuring we always have a clear view of our active cash flow. Connecting our banking profiles and importing our customer directory was seamless and very quick. I’d give it a 9 out of 10. The bank reconciliation automation and live feeds are an absolute game-changer for daily bookkeeping. Review collected by and hosted on G2.com.

The reporting engine can feel a bit rigid and clunky when you need to generate highly customized financial layouts or deep, multi-variable project summaries. While standard templates like P&L work fine, tweaking them is frustrating. Additionally, the premium plan pricing can scale up quite rapidly as you add more add-on features. Review collected by and hosted on G2.com.

Xero’s intuitive interface, easy-to-use accounting tools, and strong automation make it simple to manage invoices, expenses, bank reconciliation, and financial reporting efficiently. It works well with other tools in my stack, especially for syncing financial data and reducing duplicate data entry. The integrations are generally reliable, although occasional syncing delays or setup issues can require manual checks. Review collected by and hosted on G2.com.

The pricing can feel expensive for small businesses, and some advanced features or reports can take time to learn. It would also be helpful if customer support response times were faster. Review collected by and hosted on G2.com.

So far, I liked the introductory price and the promises about what it can do. I also like that the software I use for managing students and staff reservations for lessons is working to integrate with XERO. Review collected by and hosted on G2.com.

Extremely difficult to navigate, especially working with inventory, finding the register for my checking account, finding my vendor list, and finding items on trouble shooting descriptions that don't match what actually shows up on the screen. Also, the "Inventory Plus" integration does not do what was claimed. It said it would bundle multiple products in a package for sale but didn't mention any limit on the number of multiple products. However, it wouldn't let me enter more than 10 items. The help desk was NO help. "Its not supposed to do that." didn't fix the problem. Review collected by and hosted on G2.com.

I really like how user-friendly and intuitive Xero is, especially for someone managing day-to-day accounting tasks. The dashboard gives me a clear, at-a-glance view of key financial information like cash flow, invoices, and expenses in real time. Because it’s cloud-based, I can access the system from anywhere, which is especially helpful when I’m working remotely or need to handle something urgent.

I also find the bank reconciliation feature very efficient, since it cuts down on manual work and saves time. On top of that, integration with third-party tools such as payment gateways and reporting tools helps keep the overall workflow smooth and consistent.

Lastly, the reporting and dashboard features provide clear and easy-to-understand insights into financial performance, making it convenient to monitor and analyze business activities. Review collected by and hosted on G2.com.

What I dislike about Xero is that it can be a bit difficult for beginners. This software were not very easy to understand at first, especially if someone has no accounting knowledge. It takes time to get used to all features.

Pricing is also a concern. It is slightly expensive for small businesses or fresh users. This is good only if you use regularly. If usage is less, then it doesn’t feel worth the cost. There can also be occasional delays in customer support responses, which can be inconvenient when immediate assistance is needed.

In addition, even though Xero integrates with many third-party tools, some of these integrations come with additional costs, increasing the overall expense. Review collected by and hosted on G2.com.