What do you like best about Workable?
Toronto Lands Corporation has been using Workable as our Applicant Tracking System (ATS) for over four years, and it continues to be our recruitment platform of choice. As the Head of People & Culture, I've used several recruitment systems throughout my career, and Workable consistently stands out for its ease of use, functionality, innovation, and outstanding customer support.
When we first implemented Workable, we were looking for a solution that would streamline our end-to-end recruitment process while providing an exceptional experience for both hiring managers and candidates. Today, it continues to exceed those expectations.
The platform is intuitive, easy to learn, and quick to implement. Our initial setup—including our careers page and integrations with Outlook, Zoom, and Microsoft Teams—was straightforward, and onboarding was well supported through training resources, knowledge articles, webinars, and an exceptionally responsive customer support team. Whenever we've had questions, the online chat and email support have consistently been knowledgeable, professional, and quick to respond.
One of Workable's greatest strengths is how much time it saves throughout the recruitment lifecycle. We can create and publish job postings to multiple free and premium job boards with just a few clicks, while also leveraging Workable's AI-powered sourcing capabilities to proactively identify high-quality candidates. The AI-assisted job description writer helps us create clear, inclusive, and compelling job postings in a fraction of the time, while AI-generated candidate summaries allow our hiring managers to review applicants more efficiently.
One of the newest features we've found particularly valuable is Workable's AI Score, which quickly evaluates how well each candidate aligns with the role based on their experience, skills, and qualifications. It provides an excellent starting point for screening applications while still allowing recruiters to apply their own judgment and expertise. Workable has also introduced AI Agents, which have the potential to automate much of the recruitment process—from sourcing and screening candidates to progressing applicants through the hiring workflow—helping organizations recruit even more efficiently while maintaining a high-quality candidate experience.
Our recruitment process is highly automated. From candidate communications and interview scheduling to evaluations, offer letters, and hiring approvals, Workable keeps everything organized in one place. All emails, interview notes, scorecards, attachments, assessments, and communications automatically become part of each candidate's profile, creating a complete recruitment history that is easy to access and audit.
We particularly appreciate the platform's flexibility. Our hiring pipelines are fully customizable to match different recruitment processes, and the extensive library of interview question templates, scorecards, email templates, and recruitment resources has helped us standardize hiring practices across the organization while improving the overall candidate experience.
The scheduling tools integrate seamlessly with our calendars, making it easy to coordinate interviews without endless back-and-forth emails. We also appreciate the ability to upload candidates from external sources, ensuring every applicant is tracked within a single system regardless of how they applied.
Reporting and analytics continue to improve. We regularly use Workable's dashboards and reports to monitor recruitment metrics such as time-to-hire, candidate sources, hiring pipeline performance, and overall recruitment effectiveness. These insights have helped us continuously improve our hiring process and make more informed decisions.
The mobile app is another valuable feature, allowing us to review candidates, collaborate with hiring managers, communicate with applicants, and move recruitment forward wherever we are.
Some of our favourite features include:
AI-assisted job description creation and candidate sourcing
AI Score for faster and more informed candidate screening
AI Agents that can automate significant portions of the recruitment process
Fully customizable hiring pipelines
Integrated interview scheduling with Outlook and Microsoft Teams
Collaborative evaluation scorecards and interview kits
Automated candidate communications and offer letters
Comprehensive reporting and recruitment analytics
Centralized candidate records and communication history
Responsive customer support and continuous product enhancements
Excellent mobile application
After more than four years of daily use, Workable continues to evolve with meaningful new features while remaining incredibly easy to use. It has significantly streamlined our recruitment process, improved collaboration among hiring managers, enhanced the candidate experience, and enabled us to make better hiring decisions through data and automation.
For organizations looking for a modern, reliable, and feature-rich recruitment platform, I would highly recommend Workable. It has been an excellent investment for Toronto Lands Corporation and remains one of the most valuable tools in our People & Culture technology stack. Review collected by and hosted on G2.com.
