# Wintouch CRM Reviews
**Vendor:** Touchtone  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Wintouch CRM
Wintouch AS/400 CRM (iSeries) offers staff and management in sales, marketing and customer service, the information they need to provide their customers with a service that is par excellence.




## Wintouch CRM Reviews
  ### 1. EASIER THAN ANY CRM WE EVER USED

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2022

**What do you like best about Wintouch CRM?**

INTERFACE IS USER FRIENDLY COMPARE TO OTHER CRM

**What do you dislike about Wintouch CRM?**

GETTING CUSTOMER SUPPORT CAN BE HARD SOMETIMES

**What problems is Wintouch CRM solving and how is that benefiting you?**

EASY TO KEEP TRACK OF CUSTOMER AND FOLLOW UP


## Wintouch CRM Discussions
  - [What is Wintouch CRM used for?](https://www.g2.com/discussions/what-is-wintouch-crm-used-for)

- [View Wintouch CRM pricing details and edition comparison](https://www.g2.com/products/wintouch-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+17%3A03%3A20+-0500&secure%5Bsession_id%5D=b5cc1200-3958-4b2b-b3bb-b9b9cce9000b&secure%5Btoken%5D=954e9fb83a140bf3f3579114e03383403d8815ab5a0799ce9dea06d12c522e45&format=llm_user)

## Wintouch CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Additional Functionality**
- Embedded Forms
- Offline Capability
- Notifications
- Payments
- Mobile Forms

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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