We adore the simple-to-use interface, efficient workflows, and set of pre-made templates, among other features. The simple interface enables users of different levels of expertise to use the platform with ease, while the efficient workflows enhance productivity and reduce time spent on repetitive activities. The pre-made templates also save significant configuration time and ensure consistency across projects. Overall, these features contribute to a seamless and efficient user experience. Review collected by and hosted on G2.com.

Pricing can become more competitive and hence more accessible and satisfying for the customers. Additionally, improving the quality and responsiveness of the customer care service would result in an overall better user experience, improved customer retention, and enhanced brand loyalty. Review collected by and hosted on G2.com.

We have been using WATI for a couple of years, it has streamlined our WhatsApp-based customer service. The interface is clean and intuitive and our team picked it up quickly, not much training required

Setting up was straightforward, and we can now handle high message volumes effortlessly.

The value WATI delivers makes it well worth it. Review collected by and hosted on G2.com.

Their usage reports could be enhanced and improved Review collected by and hosted on G2.com.

It's an easy-to-use tool. Within its most affordable membership, it offers the most basic options to be able to work. The only negative point is the wallet balance issue, as it always requires you to have a minimum balance, and even after having paid the subscription, it's necessary to have the balance. Review collected by and hosted on G2.com.

Require to have an minimal amount of balance to allow you to use the functions even if you already payed the monthly subscription Review collected by and hosted on G2.com.

Wati, is easy to use. Great support, and the chat bots are pretty good. The automation is easy to understand and use. Review collected by and hosted on G2.com.

What you need to know is that linking your phone to Wati is almost like getting married, once you are setup with them it's really difficult to change, which is not a problem, but when they increase the prices, something they just did, you have no option, you just almost have to continue using them. This is a reason I would recommend people to probaly look somewhere else before using wati. It was a great deal before, now it's just a bit expensive. Review collected by and hosted on G2.com.

Many users can use it as same time

Customer service team are at the top

very helpful for companies Review collected by and hosted on G2.com.

we are not able to send messages for numbers in USA, Canada, or any foriegn number Review collected by and hosted on G2.com.

The UI of Wati is Amazing, It has a lot of features Review collected by and hosted on G2.com.

I think Wati can Improve its Chatbot and get AI in it Review collected by and hosted on G2.com.

Wati is a good Whatsapp communication tool both in terms of features and costs. The interface is simple and allows me to create messages without much effort. The message approval process is also quick. I highly appreciate the option to build a bot by myself, a rarity as most other service providers charge for it. Icing on the cake is the prompt support from the team Review collected by and hosted on G2.com.

The cost plan changes from time to time. But that's not a big problem though Review collected by and hosted on G2.com.

I am using Veera since 2021. And I used almost more than 10 WhatsApp API, what is my most preferable WhatsApp API. Review collected by and hosted on G2.com.

No provision to send voice message as auto reply Review collected by and hosted on G2.com.

It is extremely useful, easy to use and reliable to work and refer my clients to use it. It has enhanced the messaging experience for both the final clients, as well as for the customer service department, wich has engaged better with their community, bringing the fastest times on replys. The implementation and changes that the team adopted due to using the app has only brought better results in sales driven via Whatsapp.

We use it daily, as the department never sleeps. We started the application and integration and just 24 hours later, we were already working on Wati. I really have never used nor required for customer support, as the integration works completely fine. Review collected by and hosted on G2.com.

Is a little difficult to acces your account, but nothing imposssible. They send emails including your access to the account. Review collected by and hosted on G2.com.

Boradcast feature and automation. Along with segmentation of messages. Wati has now integrated instagram and facebook messages too. Its ease of use feature and they have best customer service too. Review collected by and hosted on G2.com.

Little bit pricer from the market. but since its already integrated in our software we shall stick to it. Review collected by and hosted on G2.com.