--- title: Voxie Reviews meta\_title: 'Voxie Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 87 reviews by the users' company size, role or industry to find out how Voxie works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 87 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Voxie Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **excellent customer support** from Voxie, ensuring efficient message tracking and integration. [(7 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734144&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Voxie, enabling efficient message tracking and seamless integration. [(6 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1735073&qs=pros-and-cons#reviews) Users value the **exceptional customer support** from Voxie, enhancing their experience and optimizing business workflows. [(5 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734556&qs=pros-and-cons#reviews) Users praise Voxie's **reliable support and responsiveness** , significantly enhancing communication and workflow efficiency for their businesses. [(4 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734301&qs=pros-and-cons#reviews) Users appreciate the **easy communication** capabilities of Voxie, enhancing interaction with parents, teachers, and clients. [(3 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734885&qs=pros-and-cons#reviews) Users note that Voxie is **expensive** , wishing it were more affordable despite its great features. [(2 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734431&qs=pros-and-cons#reviews) Users find the **limited campaign issue management** frustrating, lacking flexibility to adjust member preferences effectively. [(1 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=2198087&qs=pros-and-cons#reviews) Users feel the product is great but highlight the **expensive pricing** as a notable drawback. [(1 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1959609&qs=pros-and-cons#reviews) Users face **integration issues** as manual updates are needed for the member database, impacting efficiency. [(1 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734711&qs=pros-and-cons#reviews) Users are frustrated by the **limited texting features** of Voxie, as it restricts messaging to one person at a time. [(1 mentions)](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=2409156&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Voxie ##### 1. Customer Support Users commend the **excellent customer support** from Voxie, ensuring efficient message tracking and integration. [ See 7 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734144&qs=pros-and-cons#reviews) See Related User Reviews ![GoSwim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoSwim W.") GW GoSwim W. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Messaging and Customer Request Tracking" What do you like about Voxie? It's very easy to get our messages and keep track of specific Customer Requests! ![Jordan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan L.") JL Jordan L. Small-Business (50 or fewer emp.) 5.0/5 "Voxie Is a Gold Standard" What do you like about Voxie? ​​In the world of franchising, many tech vendors are all flash and no substance, selling franchisors technology that is years behind the curve with po ##### 2. Ease of Use Users appreciate the **ease of use** of Voxie, enabling efficient message tracking and seamless integration. [ See 6 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1735073&qs=pros-and-cons#reviews) See Related User Reviews ![GoSwim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoSwim W.") GW GoSwim W. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Messaging and Customer Request Tracking" What do you like about Voxie? It's very easy to get our messages and keep track of specific Customer Requests! ![Jordan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan L.") JL Jordan L. Small-Business (50 or fewer emp.) 5.0/5 "Voxie Is a Gold Standard" What do you like about Voxie? ​​In the world of franchising, many tech vendors are all flash and no substance, selling franchisors technology that is years behind the curve with po ##### 3. Helpful Users value the **exceptional customer support** from Voxie, enhancing their experience and optimizing business workflows. [ See 5 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734556&qs=pros-and-cons#reviews) See Related User Reviews ![Jordan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan L.") JL Jordan L. Small-Business (50 or fewer emp.) 5.0/5 "Voxie Is a Gold Standard" What do you like about Voxie? ​​In the world of franchising, many tech vendors are all flash and no substance, selling franchisors technology that is years behind the curve with po ![Erin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin B.") EB Erin B. Small-Business (50 or fewer emp.) 5.0/5 "Great product, fantastic support team." What do you like about Voxie? Platform is easy to use, integration was seamless and quick, and our Customer Success Manager is extremely helpful. Shout out to Melissa! ##### 4. Reliability Users praise Voxie's **reliable support and responsiveness** , significantly enhancing communication and workflow efficiency for their businesses. [ See 4 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734301&qs=pros-and-cons#reviews) See Related User Reviews ![Jordan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan L.") JL Jordan L. Small-Business (50 or fewer emp.) 5.0/5 "Voxie Is a Gold Standard" What do you like about Voxie? ​​In the world of franchising, many tech vendors are all flash and no substance, selling franchisors technology that is years behind the curve with po AN Andrew N. Mid-Market (51-1000 emp.) 5.0/5 "The BEST partner in our tech stack" What do you like about Voxie? Voxie has helped our company to streamline communication with our clients and business partners. From setup to ongoing support, the team at Voxie has ##### 5. Easy Communication Users appreciate the **easy communication** capabilities of Voxie, enhancing interaction with parents, teachers, and clients. [ See 3 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734885&qs=pros-and-cons#reviews) See Related User Reviews JM Judy M. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Communication Between Parents and Teachers" What do you like about Voxie? The accessibility of communicating to the parents and teachers. ![GoSwim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoSwim W.") GW GoSwim W. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Messaging and Customer Request Tracking" What do you like about Voxie? It's very easy to get our messages and keep track of specific Customer Requests! ### 5 Cons or Disadvantages of Voxie ##### 1. Expensive Users note that Voxie is **expensive** , wishing it were more affordable despite its great features. [ See 2 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734431&qs=pros-and-cons#reviews) See Related User Reviews RR Robert R. Mid-Market (51-1000 emp.) 5.0/5 "Love Voxie!" What do you dislike about Voxie? The only downside is the cost. It's not inexpensive. RR Rob R. Mid-Market (51-1000 emp.) 5.0/5 "Great product" What do you dislike about Voxie? I wish it were a little less expensive, but other than that it's great. ##### 2. Campaign Issues Users find the **limited campaign issue management** frustrating, lacking flexibility to adjust member preferences effectively. [ See 1 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=2198087&qs=pros-and-cons#reviews) See Related User Reviews ![Elizabeth L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth L.") EL Elizabeth L. Small-Business (50 or fewer emp.) 5.0/5 "Quick and Efficient" What do you dislike about Voxie? One challenge we’ve run into is not being able to manually adjust opt-in or opt-out statuses for members who didn’t realize our texts are part of regu ##### 3. Expensive Pricing Users feel the product is great but highlight the **expensive pricing** as a notable drawback. [ See 1 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1959609&qs=pros-and-cons#reviews) See Related User Reviews RR Rob R. Mid-Market (51-1000 emp.) 5.0/5 "Great product" What do you dislike about Voxie? I wish it were a little less expensive, but other than that it's great. ##### 4. Integration Issues Users face **integration issues** as manual updates are needed for the member database, impacting efficiency. [ See 1 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=1734711&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fantastic for member engagement" What do you dislike about Voxie? The only downside is that we're not yet setup to automatically update our member database information with our other systems, so i have to always manu ##### 5. Limited Texting Features Users are frustrated by the **limited texting features** of Voxie, as it restricts messaging to one person at a time. [ See 1 mentions ](https://www.g2.com/products/voxie/reviews?filters%5Bsentiment_snippet%5D=2409156&qs=pros-and-cons#reviews) See Related User Reviews JM Judy M. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Communication Between Parents and Teachers" What do you dislike about Voxie? When the app is on the phone you can only text one person at a time. ![Phillip G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phillip G.") PG Phillip G. Franchise Sales Specialist Mid-Market (51-1000 emp.) 4/20/2026 "Effortlessly Connect with Franchise Leads" 5/5 What do you like best about Voxie? I really appreciate the ease and simplicity of both the web version and the app of Voxie. It's great for texting multiple prospects at once without putting them all together in a group. The customer support is also very good, being quick and easy to use. The initial setup was very easy as well. The cost and the relationship we have with Voxie were key reasons for us switching over from another product. Review collected by and hosted on G2.com. What do you dislike about Voxie? Searching for key word terms in previous texts would be a great addition to add to Voxie. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? I use Voxie for texting franchise sales leads. It solves the problem of needing to reach out via text without using a personal cell phone number. Its ease and simplicity, along with great customer support, make it user-friendly. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12658581/official_response/edit) Thank you, Phillip! We're glad the multi-prospect texting, easy setup, and support have been working well for your team — and we appreciate you making the switch to Voxie. On keyword search across past conversations: great feedback, and it's already on our radar and in our product backlog. There's no firm release date yet, but requests like yours directly shape what we build next — we'll make sure you hear about it when there's news. 6/16/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jessica P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica P.") JP Jessica P. Managing Director Small-Business (50 or fewer emp.) 4/9/2026 "Voxie Transformed Our School Communication and Family Engagement" 5/5 What do you like best about Voxie? Voxie has been a game changer for our school community. It’s made communication with families, teachers, and prospective families seamless, efficient, and more personal. The platform is incredibly easy to navigate, which has made it simple for our entire team to adopt and use consistently. What I love most is how it strengthens relationships our families feel more connected and informed, and our team feels supported. Voxie has truly elevated the way we communicate and has had a meaningful impact on our overall family experience. I would highly recommend it to any school or organization looking to strengthen communication and engagement. Review collected by and hosted on G2.com. What do you dislike about Voxie? I don’t have any dislikes it’s been great! Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Voxie has solved one of our biggest challenges consistent, efficient communication with families. It helps us streamline messaging, reduce confusion, and ensure nothing falls through the cracks. As a result, we’ve seen stronger engagement, faster response times, and a more proactive approach to communication across our team. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12610400/official_response/edit) Hi Jessica, thank you so much for this wonderful review! We're thrilled Voxie has become such an important part of how your school connects with families, teachers, and prospective families. Stories like yours, of stronger engagement and a more proactive team, are exactly why we do this. Thank you for being a Voxie customer! — Sebastián, Voxie Product Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Erica R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erica R.") ER Erica R. licensed producer Small-Business (50 or fewer emp.) 7/30/2026 "Portable and Flexible Messaging with Helpful Staff Text Separation" 5/5 What do you like best about Voxie? I like that it’s portable, and I also appreciate the new options that let us separate text messages by each member of our office staff. Review collected by and hosted on G2.com. What do you dislike about Voxie? I don’t think we’re taking full advantage of the system yet, but it would be great if we could find a way to integrate it with our CRM. Also, I’m not a fan of the “close” option for some messages. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Being able to text our client is a huge bonus for us. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-13187055/official_response/edit) Hi Erica, thank you so much for the kind review! Glad the portability and per-staff text separation in Message Hub have been helpful for your team. On CRM integration: reaching out to support@voxie.com is exactly the right channel for that. Our team can look at the specific system your agency uses and point you to the best path to connect it, whether that's a native integration or through our Public APIs, webhooks, or SFTP imports. On the "close" option: closing a conversation is meant to mark it resolved, it moves to your Closed inbox, and if the contact replies again, it automatically reopens back into Unassigned so nothing slips through. If there's a specific case where that's not matching what you'd expect, let us know the details at support@voxie.com so we can take a closer look. Thanks again for taking the time to share this! — Sebastián, Voxie Product Team Current UserValidated ReviewerSource: Organic ![Cassandra D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassandra D.") CD Cassandra D. Center Director Small-Business (50 or fewer emp.) 4/13/2026 "Voxie Makes Family Communication Effortless with Quick, Convenient Text Updates" 4.5/5 What do you like best about Voxie? Voxie makes it easy to connect with current and potential families. As a working mom, I know I can’t always get to my phone to take a call, so receiving a quick text that lets me know what’s going on is much easier. That’s exactly what Voxie does for our families. Review collected by and hosted on G2.com. What do you dislike about Voxie? Depending on how many characters are in the text we send, some parents don’t receive the message. This can make it difficult at times to share important information. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Clear and consistent communication with our families is essential. Being able to communicate with them in a way that’s easy to understand and easier to remember helps strengthen the community we’re so proud to serve. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12622084/official_response/edit) Hi Cassandra, thank you for the thoughtful review! We're glad Voxie gives you an easy, convenient way to reach current and potential families, especially on busy days. On messages not always arriving depending on length: this is a real, known behavior on the carrier side. We already cap messages at 1,600 characters in the composer to avoid the most common delivery issues, but individual mobile carriers can apply their own, sometimes stricter, content-size or content-filtering rules, so a message that's within our limit can still be rejected by a specific carrier. When that happens, we can see the exact reason on our end for that message. We'd like to take a closer look at the specific instances you've run into. Could you reach out to us at support@voxie.com with an example or two (roughly how long the message was and when it was sent)? We can check the delivery details on our side and let you know what's going on. Thanks again for taking the time to share this! — Sebastián, Voxie Product Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jill B.") JB Jill B. Small-Business (50 or fewer emp.) 4/10/2026 "Effortless Communication, Needs Better Historical Tracking" 5/5 What do you like best about Voxie? I love the feature because it's quick and easy, allowing us to reach parents even if they are in a meeting or busy at the time. We truly love the ease and flexibility of using Voxie. I also appreciate the ability to reach parents quickly, or to reach out to teachers to ask them quick questions when they have left for the day. It helps us quickly reach them without having to interrupt them with a phone call, and it's easy for teachers to go back and look at the information later. The initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Voxie? The only thing is maybe historical information. When I've sent a Voxie sometimes we can't find the attempt. Or that it didn't send. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? I use Voxie for communication, allowing us to quickly reach parents and teachers without interrupting their meetings or classes. It’s flexible and easy, enabling quick questions even when they’re busy or unavailable. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12614567/official_response/edit) Hi Jill, thank you for the great review! We're so glad Voxie helps you reach parents and teachers quickly without interrupting their day. On historical tracking: we do have a Message Delivery Status feature that shows the status of each message right in the conversation (sent, delivered, not delivered, and why), so you can check on a specific message and confirm whether it went through. If you haven't seen this in your account yet, our team can point you to where it shows up. That said, it sounds like what you're describing might go a bit further than that, more like an easier way to locate a message or attempt after the fact. We'd love to understand exactly what that would look like for you. Could you reach out to us at support@voxie.com with a bit more detail on what you're running into? That will help us confirm what's already available to you and properly evaluate any gap for our product team. Thanks again for taking the time to share this! — Sebastián, Voxie Product Team Validated ReviewerIncentivizedSource: Seller invite ![Adam L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam L.") AL Adam L. General Manager Small-Business (50 or fewer emp.) 7/7/2026 "Easy, Controlled Campaign Texting with Voxie" 5/5 What do you like best about Voxie? Using Voxie to send multiple text in a campaign makes it easy to use and control. Review collected by and hosted on G2.com. What do you dislike about Voxie? Ability to organize the inbox/messages. I want to have more features to filter messages that were incoming versus outgoing. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? I am able to reach a larger group of people in a shorter amount of time which helps me generate more revenue for my business. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-13071639/official_response/edit) Thanks so much for the review, Adam! We're glad Voxie is making it easy to run controlled campaigns and helping you reach more customers, faster. On inbox organization: this is exactly what our Intelligent Inbox feature is built for. Instead of a flat chronological list, it automatically surfaces and categorizes your highest-priority conversations, so you can work through messages by what matters most instead of scrolling to separate incoming from outgoing. You can see how it works here: https://www.voxie.com/features/intelligentinbox/ Intelligent Inbox is enabled per account, so reach out to us at support@voxie.com and our team can get it turned on for you. Thanks again for the feedback and for being a Voxie customer! — Seba Putrino, Voxie Product Team [See how Voxie improved](https://www.voxie.com/features/intelligentinbox/) Current UserValidated ReviewerSource: Organic ![Ike Atulomah .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ike Atulomah .") I Ike Atulomah . Small-Business (50 or fewer emp.) 4/17/2026 "Effortless Communication with Families" 5/5 What do you like best about Voxie? I like that I can easily schedule messages for our parents and communicate to multiple parents at once. It's great that I can reread and modify my message until I'm comfortable before presenting it to the parents. It feels very much like texting them, which is very convenient. Review collected by and hosted on G2.com. What do you dislike about Voxie? I think the AI aspect is a big deal. Just being able to look over the old messages that I've had with a particular family or person and maybe suggesting something different or different scenario or situation that I present the conversation to convert the lead Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? I use Voxie to connect more comfortably with parents, allowing them to feel at ease and talk freely. It breaks the ice and creates an open space for communication, helping me follow up and reach out to leads effectively. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12648249/official_response/edit) Hi Ike, thank you for this thoughtful review! We're so glad Voxie is helping you connect with parents more comfortably and follow up on leads effectively. We hear you on the AI piece, and good news: we've recently enabled Intelligent Inbox. It's built to do exactly what you described, surfacing conversation history and offering AI-recommended suggestions to help you approach each family in the way most likely to move things forward. We'd love to hear whether it's solving for this pain point now that it's live for you. If you get a chance to try it out, let us know what you think, either here or at support@voxie.com. Thanks again for taking the time to share this feedback. — Seba Putrino, Voxie Product Team [See how Voxie improved](https://www.voxie.com/features/intelligentinbox/) Validated ReviewerIncentivizedSource: Seller invite NK Nesibe K. Curriculum Director Small-Business (50 or fewer emp.) 4/13/2026 "Voxie Makes Family Communication Easy with Auto-Updated Lists and Scheduled Messages" 5/5 What do you like best about Voxie? Voxie has been such a useful tool for our center to communicate with our families. We love the automatically updated contact lists for blasting out a quick blast. I also love that we can schedule messages for specific times! Review collected by and hosted on G2.com. What do you dislike about Voxie? The app does log us out frequently, I would love to see if that can be fine tuned. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Before Voxie we used a different service but we used to have to manually add in contacts, I love that Voxie is integrated into our system. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12622407/official_response/edit) Hi Nesibe, thank you for the great review! We're so glad the auto-updated contact lists and scheduled messages are saving your center time, and that Voxie replaced the manual work you used to deal with. On the frequent logouts: thank you for flagging this, that's not the experience we want. We'd like to take a closer look at what you're seeing so we can confirm whether it's expected behavior or something we need to fix. Could you reach out to us at support@voxie.com with a bit more detail, like how often it happens, and which device/browser you're using? Our team can dig into your account specifically and follow up with next steps. Thanks again for taking the time to share this! — Sebastián, Voxie Product Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Nikki B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikki B.") NB Nikki B. Managing Director Small-Business (50 or fewer emp.) 4/9/2026 "Bulk Texting Made Easy with Time-Saving Pre-Saved Messages" 5/5 What do you like best about Voxie? I enjoy the bulk texting and the ability to pre save text messages which saves time and helps creates systems Review collected by and hosted on G2.com. What do you dislike about Voxie? The only thing I would like to see from Voxie is when we send mass text or group text message it will leave it as a group text message instead of when we look in Voxie it is all individuals messages Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Voxie is help saving send mass communications and instantly and the ability to schedule text messages Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12610530/official_response/edit) Hi Nikki, thank you for the great review! We're glad bulk texting and pre-saved messages are helping you save time and build repeatable systems. On seeing your mass/group sends as a group rather than scattered individual messages: each message still has to be delivered and tracked as a private 1:1 conversation with that contact (that part won't change, it protects each recipient's privacy and keeps opt-outs working correctly per person). But it sounds like what you really want is a record or log that shows all the messages from one bulk send together, so you don't have to hunt through individual conversations to piece it back together. Message Hub doesn't yet let you filter or group conversations by Bulk sends. The good news is this is already in active planning on our end (filtering Message Hub by the resource that sent the message, among other filters), just not shipped yet, so no firm date to share. We'd love to hear more about how you're sending these bulk messages today (quick blasts) so we can point you to what's already available in the meantime. Feel free to reach out to us at support@voxie.com. Thanks again for taking the time to share this! — Sebastián, Voxie Product Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Small-Business (50 or fewer emp.) 6/3/2026 "Unbelievable Support That’s Always Quick and On Top of Everything" 5/5 What do you like best about Voxie? The support whenever we have a question or a new idea for implementing a marketing campaign is unbelievable. They're quick and on top of everything which amazes me every time I interact with them. Review collected by and hosted on G2.com. What do you dislike about Voxie? The multi-user UX can be better. It does get some texts missed occasionally. Review collected by and hosted on G2.com. What problems is Voxie solving and how is that benefiting you? Texting to our families (customers in swim school) on a daily basis with multiple customer support agents as well as marketing. I love we can do both from the same phone number via Voxie. Review collected by and hosted on G2.com. Show More Response from Sebastián Putrino of Voxie [Editedit](https://www.g2.com/survey_responses/voxie-review-12915167/official_response/edit) Thank you so much for the kind words — our support team will be thrilled to hear this, and being quick and on top of things is exactly what we aim for. On the multi-user experience: it sounds like your team is on our Simple Message Hub, where everyone shares a single inbox — so when one person opens a thread it reads as handled for everyone, which is likely why the occasional text slips through. That's exactly what our Enterprise Message Hub was built to solve. It adds conversation assignment and per-user inboxes: each user gets their own "Me" inbox of the threads they own, separate from everyone else's, with Unassigned / Open / Closed views so nothing goes unseen or gets picked up twice. It's a much better fit for a multi-user team like yours. Reach out to us at support@voxiechat.com and we'll get you set up — thank you again for the thoughtful feedback. 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