# Top 10 Vocalcom Alternatives & Competitors
**Average Rating:** 4.7/5
**Total Number of Reviews:** 6
The Contact Center Software solutions below are the most common alternatives that users and reviewers compare with Vocalcom. Contact Center Software is a widely used technology, and many people are seeking innovative, sophisticated software solutions with web chat, session recording, and session summary notes. Other important factors to consider when researching alternatives to Vocalcom include reliability and ease of use. The best overall Vocalcom alternative is Talkdesk. Other similar apps like Vocalcom are Genesys Cloud CX, NiCE CXone, Aircall, and Five9 Intelligent Cloud Contact Center Platform. Vocalcom alternatives can be found in [Contact Center Software](https://www.g2.com/categories/contact-center) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [VoIP Providers](https://www.g2.com/categories/voip-providers).


## Best Paid & Free Alternatives to Vocalcom
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
  - [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews)
  - [Aircall](https://www.g2.com/products/aircall/reviews)
  - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)
  - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews)
  - [CTM](https://www.g2.com/products/ctm-ctm/reviews)
  - [3CX](https://www.g2.com/products/3cx/reviews)

## Top 10 Alternatives to Vocalcom Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Vocalcom stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Individual & Family Services, and Market Research, and find the best product for your business.


  ### 1. [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
By Talkdesk
**Average Rating:** 4.4/5
**Total Reviews:** 2,505
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.


Reviewers say compared to Vocalcom, Talkdesk is:
- More usable
- Better at meeting requirements
Categories in common with Vocalcom: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Vocalcom vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-vocalcom)
**Compare Talkdesk with other alternatives:**
- [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk)
- [Talkdesk vs NiCE CXone](https://www.g2.com/compare/nice-cxone-vs-talkdesk)
- [Talkdesk vs Aircall](https://www.g2.com/compare/aircall-vs-talkdesk)
- [Talkdesk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk)
- [Talkdesk vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-talkdesk)
- [Talkdesk vs Nextiva](https://www.g2.com/compare/nextiva-vs-talkdesk)
- [Talkdesk vs LiveAgent](https://www.g2.com/compare/liveagent-vs-talkdesk)
- [Talkdesk vs CTM](https://www.g2.com/compare/ctm-ctm-vs-talkdesk)
- [Talkdesk vs 3CX](https://www.g2.com/compare/3cx-vs-talkdesk)

  ### 2. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
By Genesys
**Average Rating:** 4.4/5
**Total Reviews:** 1,551
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.


Categories in common with Vocalcom: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Vocalcom vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-vocalcom)
**Compare Genesys Cloud CX with other alternatives:**
- [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk)
- [Genesys Cloud CX vs NiCE CXone](https://www.g2.com/compare/genesys-cloud-cx-vs-nice-cxone)
- [Genesys Cloud CX vs Aircall](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Nextiva](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva)
- [Genesys Cloud CX vs LiveAgent](https://www.g2.com/compare/genesys-cloud-cx-vs-liveagent)
- [Genesys Cloud CX vs CTM](https://www.g2.com/compare/ctm-ctm-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs 3CX](https://www.g2.com/compare/3cx-vs-genesys-cloud-cx)

  ### 3. [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews)
By NiCE
**Average Rating:** 4.3/5
**Total Reviews:** 1,731
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.


Categories in common with Vocalcom: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Vocalcom vs NiCE CXone](https://www.g2.com/compare/nice-cxone-vs-vocalcom)
**Compare NiCE CXone with other alternatives:**
- [NiCE CXone vs Talkdesk](https://www.g2.com/compare/nice-cxone-vs-talkdesk)
- [NiCE CXone vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nice-cxone)
- [NiCE CXone vs Aircall](https://www.g2.com/compare/aircall-vs-nice-cxone)
- [NiCE CXone vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-nice-cxone)
- [NiCE CXone vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-nice-cxone)
- [NiCE CXone vs Nextiva](https://www.g2.com/compare/nextiva-vs-nice-cxone)
- [NiCE CXone vs LiveAgent](https://www.g2.com/compare/liveagent-vs-nice-cxone)
- [NiCE CXone vs CTM](https://www.g2.com/compare/ctm-ctm-vs-nice-cxone)
- [NiCE CXone vs 3CX](https://www.g2.com/compare/3cx-vs-nice-cxone)

  ### 4. [Aircall](https://www.g2.com/products/aircall/reviews)
By Aircall
**Average Rating:** 4.4/5
**Total Reviews:** 1,598
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.


Reviewers say compared to Vocalcom, Aircall is:
- More usable
Categories in common with Vocalcom: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Vocalcom vs Aircall](https://www.g2.com/compare/aircall-vs-vocalcom)
**Compare Aircall with other alternatives:**
- [Aircall vs Talkdesk](https://www.g2.com/compare/aircall-vs-talkdesk)
- [Aircall vs Genesys Cloud CX](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx)
- [Aircall vs NiCE CXone](https://www.g2.com/compare/aircall-vs-nice-cxone)
- [Aircall vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/aircall-vs-five9-intelligent-cloud-contact-center-platform)
- [Aircall vs CloudTalk](https://www.g2.com/compare/aircall-vs-cloudtalk)
- [Aircall vs Nextiva](https://www.g2.com/compare/aircall-vs-nextiva)
- [Aircall vs LiveAgent](https://www.g2.com/compare/aircall-vs-liveagent)
- [Aircall vs CTM](https://www.g2.com/compare/aircall-vs-ctm-ctm)
- [Aircall vs 3CX](https://www.g2.com/compare/3cx-vs-aircall)

  ### 5. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)
By Five9
**Average Rating:** 4.1/5
**Total Reviews:** 611
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.


Categories in common with Vocalcom: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Vocalcom vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-vocalcom)
**Compare Five9 Intelligent Cloud Contact Center Platform with other alternatives:**
- [Five9 Intelligent Cloud Contact Center Platform vs Talkdesk](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk)
- [Five9 Intelligent Cloud Contact Center Platform vs Genesys Cloud CX](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx)
- [Five9 Intelligent Cloud Contact Center Platform vs NiCE CXone](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-nice-cxone)
- [Five9 Intelligent Cloud Contact Center Platform vs Aircall](https://www.g2.com/compare/aircall-vs-five9-intelligent-cloud-contact-center-platform)
- [Five9 Intelligent Cloud Contact Center Platform vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-five9-intelligent-cloud-contact-center-platform)
- [Five9 Intelligent Cloud Contact Center Platform vs Nextiva](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-nextiva)
- [Five9 Intelligent Cloud Contact Center Platform vs LiveAgent](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-liveagent)
- [Five9 Intelligent Cloud Contact Center Platform vs CTM](https://www.g2.com/compare/ctm-ctm-vs-five9-intelligent-cloud-contact-center-platform)
- [Five9 Intelligent Cloud Contact Center Platform vs 3CX](https://www.g2.com/compare/3cx-vs-five9-intelligent-cloud-contact-center-platform)

  ### 6. [CloudTalk](https://www.g2.com/products/cloudtalk/reviews)
By CloudTalk
**Average Rating:** 4.4/5
**Total Reviews:** 1,846
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.


Reviewers say compared to Vocalcom, CloudTalk is:
- More usable
Categories in common with Vocalcom: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Vocalcom vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-vocalcom)
**Compare CloudTalk with other alternatives:**
- [CloudTalk vs Talkdesk](https://www.g2.com/compare/cloudtalk-vs-talkdesk)
- [CloudTalk vs Genesys Cloud CX](https://www.g2.com/compare/cloudtalk-vs-genesys-cloud-cx)
- [CloudTalk vs NiCE CXone](https://www.g2.com/compare/cloudtalk-vs-nice-cxone)
- [CloudTalk vs Aircall](https://www.g2.com/compare/aircall-vs-cloudtalk)
- [CloudTalk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/cloudtalk-vs-five9-intelligent-cloud-contact-center-platform)
- [CloudTalk vs Nextiva](https://www.g2.com/compare/cloudtalk-vs-nextiva)
- [CloudTalk vs LiveAgent](https://www.g2.com/compare/cloudtalk-vs-liveagent)
- [CloudTalk vs CTM](https://www.g2.com/compare/ctm-ctm-vs-cloudtalk)
- [CloudTalk vs 3CX](https://www.g2.com/compare/3cx-vs-cloudtalk)

  ### 7. [Nextiva](https://www.g2.com/products/nextiva/reviews)
By Nextiva
**Average Rating:** 4.5/5
**Total Reviews:** 3,570
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.


Reviewers say compared to Vocalcom, Nextiva is:
- Better at meeting requirements
Categories in common with Vocalcom: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Vocalcom vs Nextiva](https://www.g2.com/compare/nextiva-vs-vocalcom)
**Compare Nextiva with other alternatives:**
- [Nextiva vs Talkdesk](https://www.g2.com/compare/nextiva-vs-talkdesk)
- [Nextiva vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva)
- [Nextiva vs NiCE CXone](https://www.g2.com/compare/nextiva-vs-nice-cxone)
- [Nextiva vs Aircall](https://www.g2.com/compare/aircall-vs-nextiva)
- [Nextiva vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-nextiva)
- [Nextiva vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-nextiva)
- [Nextiva vs LiveAgent](https://www.g2.com/compare/liveagent-vs-nextiva)
- [Nextiva vs CTM](https://www.g2.com/compare/ctm-ctm-vs-nextiva)
- [Nextiva vs 3CX](https://www.g2.com/compare/3cx-vs-nextiva)

  ### 8. [LiveAgent](https://www.g2.com/products/liveagent/reviews)
By QualityUnit
**Average Rating:** 4.5/5
**Total Reviews:** 1,538
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.


Reviewers say compared to Vocalcom, LiveAgent is:
- More usable
Categories in common with Vocalcom: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Vocalcom vs LiveAgent](https://www.g2.com/compare/liveagent-vs-vocalcom)
**Compare LiveAgent with other alternatives:**
- [LiveAgent vs Talkdesk](https://www.g2.com/compare/liveagent-vs-talkdesk)
- [LiveAgent vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-liveagent)
- [LiveAgent vs NiCE CXone](https://www.g2.com/compare/liveagent-vs-nice-cxone)
- [LiveAgent vs Aircall](https://www.g2.com/compare/aircall-vs-liveagent)
- [LiveAgent vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-liveagent)
- [LiveAgent vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-liveagent)
- [LiveAgent vs Nextiva](https://www.g2.com/compare/liveagent-vs-nextiva)
- [LiveAgent vs CTM](https://www.g2.com/compare/ctm-ctm-vs-liveagent)
- [LiveAgent vs 3CX](https://www.g2.com/compare/3cx-vs-liveagent)

  ### 9. [CTM](https://www.g2.com/products/ctm-ctm/reviews)
By CTM
**Average Rating:** 4.5/5
**Total Reviews:** 758
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.


Reviewers say compared to Vocalcom, CTM is:
- Better at meeting requirements
Categories in common with Vocalcom: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Vocalcom vs CTM](https://www.g2.com/compare/ctm-ctm-vs-vocalcom)
**Compare CTM with other alternatives:**
- [CTM vs Talkdesk](https://www.g2.com/compare/ctm-ctm-vs-talkdesk)
- [CTM vs Genesys Cloud CX](https://www.g2.com/compare/ctm-ctm-vs-genesys-cloud-cx)
- [CTM vs NiCE CXone](https://www.g2.com/compare/ctm-ctm-vs-nice-cxone)
- [CTM vs Aircall](https://www.g2.com/compare/aircall-vs-ctm-ctm)
- [CTM vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/ctm-ctm-vs-five9-intelligent-cloud-contact-center-platform)
- [CTM vs CloudTalk](https://www.g2.com/compare/ctm-ctm-vs-cloudtalk)
- [CTM vs Nextiva](https://www.g2.com/compare/ctm-ctm-vs-nextiva)
- [CTM vs LiveAgent](https://www.g2.com/compare/ctm-ctm-vs-liveagent)
- [CTM vs 3CX](https://www.g2.com/compare/3cx-vs-ctm-ctm)

  ### 10. [3CX](https://www.g2.com/products/3cx/reviews)
By 3CX
**Average Rating:** 4.4/5
**Total Reviews:** 547
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.


Reviewers say compared to Vocalcom, 3CX is:
- More usable
- Better at meeting requirements
Categories in common with Vocalcom: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Vocalcom vs 3CX](https://www.g2.com/compare/3cx-vs-vocalcom)
**Compare 3CX with other alternatives:**
- [3CX vs Talkdesk](https://www.g2.com/compare/3cx-vs-talkdesk)
- [3CX vs Genesys Cloud CX](https://www.g2.com/compare/3cx-vs-genesys-cloud-cx)
- [3CX vs NiCE CXone](https://www.g2.com/compare/3cx-vs-nice-cxone)
- [3CX vs Aircall](https://www.g2.com/compare/3cx-vs-aircall)
- [3CX vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/3cx-vs-five9-intelligent-cloud-contact-center-platform)
- [3CX vs CloudTalk](https://www.g2.com/compare/3cx-vs-cloudtalk)
- [3CX vs Nextiva](https://www.g2.com/compare/3cx-vs-nextiva)
- [3CX vs LiveAgent](https://www.g2.com/compare/3cx-vs-liveagent)
- [3CX vs CTM](https://www.g2.com/compare/3cx-vs-ctm-ctm)


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