VCC Live Pricing Overview

edit

Essentials

1 Seat Per Month

Run effective outbound campaigns and easily handle incoming calls.

Advanced

1 Seat Per Month

Fuel the full scope of your activities with control and automation. Everything in Essentials and...

Multichannel

1 Seat Per Month

Delight customers with seamless, cross-channel communication. Everything in Advanced and...

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

10%

Perceived Cost

$$$$$

Top-Rated Alternatives

Genesys Cloud CX

4.4/5

(1,406)

Five9 Intelligent Cloud Contact Center Platform

View All Alternatives

VCC Live Alternatives Pricing

The following is a quick overview of editions offered by other Contact Center Software

NiCE CXone Mpower CXone Mpower Digital Agent	Starting at $71.001 Agent Per Month	Digital first package supports 30+ digital channels Common data sets and models Unified administration and user interface Digital Agent routing for 30+ channels Dedicated agent and supervisor workspace Prebuilt data visualization dashboard and reports Digital recording and storage Show More
Talkdesk Talkdesk Express™ \| United States & Canada Small Business Exclusive	Free25 Licenses Free to Start	Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/ Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses.
CloudTalk Lite	$19.001 User Per Year	Perfect plan to get started with CloudTalk Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦 Business SMS International numbers (160+ countries) Apps for Desktop (Win, Mac, Linux), Mobile (iOS & Android) Call recordings Core call handling features Basic call & SMS analytics with unlimited history Visual call flow designer with basic flow options 24/7 email & live chat support by humans Show More

Various alternatives pricing & plans

Pricing information for the above various VCC Live alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

VCC Live Pricing Reviews

(2)

Marina N.

Manager

Small-Business (50 or fewer emp.)

4/8/2025

"Effective and User-Friendly Solution for Debt Collection Call Center"

5/5

What do you like best about VCC Live?

We have been using VCC Live for our debt collection call center department, and it has proven to be an efficient and user-friendly platform. What I appreciate the most is its intuitive interface and advanced features for monitoring and reporting, which allow us to have clear visibility over our team’s performance. Additionally, the support team is incredibly professional and responsive, always ready to assist with any issues or questions we may have. All in all, VCC Live is a valuable tool for optimizing and enhancing our debt collection call center operations. Review collected by and hosted on G2.com.

What do you dislike about VCC Live?

Currently, I have nothing to add; we are still discovering tools within VCC that are helpful. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

3/31/2025

"Good service for affordable price"

4.5/5

What do you like best about VCC Live?

We are lucky now to have very responsive and smart customer success manager. She always help to solve our questions, situations, help to improve, tell about next features we might be interested in.

VCC Live it self is very stable system - during a year there has been downtime only 1x for less than 1h. Review collected by and hosted on G2.com.

What do you dislike about VCC Live?

It would be good if settings and setting combinations would be described more easy way in one place from practical side more - e.g. if you mark this, here put that number --> it means will happen this. such examples would help to understand how various settings are connected. Review collected by and hosted on G2.com.