Top 10 Higher Logic Vanilla Alternatives & Competitors

Top 10 Alternatives to Higher Logic Vanilla Recently Reviewed By G2 Community

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Influitive
By Jigsaw Interactive
4.4/5
(396)
Product Description
Influitive helps B2B marketers capture customer enthusiasm and use it to turbocharge marketing and sales efforts.
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Reviewers say compared to Higher Logic Vanilla, Influitive is:
More expensive
Slower to reach roi
Better at meeting requirements
Categories in common with Higher Logic Vanilla:
Online Community Management

Gainsight Customer Communities
By Gainsight Inc.
4.4/5
(250)
Product Description
Gainsight Customer Communities is a purpose built, modern online community tool to centralize customer-facing content with a full suite of community modules including forums, knowledge base, product ideation and more brought together with federated search and generative AI.
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Reviewers say compared to Higher Logic Vanilla, Gainsight Customer Communities is:
Slower to reach roi
More expensive
Easier to admin
Categories in common with Higher Logic Vanilla:
Online Community Management

Bettermode
By Bettermode Inc.
4.7/5
(117)
Product Description
Bettermode is an all-in-one community engagement platform designed to help businesses streamline the customer experience and build better relationships.
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Reviewers say compared to Higher Logic Vanilla, Bettermode is:
Easier to set up
Easier to admin
Easier to do business with
Categories in common with Higher Logic Vanilla:
Online Community Management
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Discourse
By Discourse
4/5
(68)
Product Description
Discourse is the 100% open source discussion platform built/
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Reviewers say compared to Higher Logic Vanilla, Discourse is:
Slower to reach roi
Easier to admin
Easier to set up
Categories in common with Higher Logic Vanilla:
Online Community Management

Mighty Networks
By Mightynetworks
4.6/5
(615)
Product Description
Mighty is where creators, entrepreneurs, and brands build digital communities with cultural software. Be a part of something different #OnMighty.
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Reviewers say compared to Higher Logic Vanilla, Mighty Networks is:
More expensive
Better at meeting requirements
Easier to do business with
Categories in common with Higher Logic Vanilla:
Online Community Management

Khoros Service
By Ignite Enterprise Software Solutions
4.4/5
(40)
Product Description
Khoros Service includes omnichannel engagement on publicly available channels like social, digital, chat and voice, as well as owned online communities with our Khoros Communities offering.
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Reviewers say compared to Higher Logic Vanilla, Khoros Service is:
More expensive
Better at meeting requirements
Categories in common with Higher Logic Vanilla:
Customer Self-Service

Zendesk for Customer Service
By Zendesk
4.3/5
(6,698)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Higher Logic Vanilla, Zendesk for Customer Service is:
More expensive
Better at meeting requirements
More usable
Categories in common with Higher Logic Vanilla:
Customer Self-Service

Webex Events & Webinars
By Cisco
4.6/5
(1,080)
Product Description
Webex Events (formerly Socio) powers flexible, end-to-end virtual, in-person and hybrid event experiences—from multi-track conferences to tradeshows to networking events.
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Reviewers say compared to Higher Logic Vanilla, Webex Events & Webinars is:
More expensive
Easier to set up
Better at meeting requirements
Categories in common with Higher Logic Vanilla:
Online Community Management

Freshdesk
By Freshworks
4.4/5
(3,688)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to Higher Logic Vanilla, Freshdesk is:
Easier to set up
More expensive
More usable
Categories in common with Higher Logic Vanilla:
Customer Self-Service

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