Upsolve AI Reviews & Product Details

I find Upsolve AI helpful for centralizing all of our dashboards and metrics, which simplifies our processes by mapping a single SQL query directly to UI components, eliminating the need to build metric-specific database tables, API's, and UI elements ourselves. This integration into our workflow allows for easier manipulation of our database tables, minimizing the necessity of creating pull requests to update API's and enabling quick updates to charts. The setup process was mostly straightforward, thanks to the collaborative effort of Upsolve AI's support team, which welcomed our feedback and helped navigate setup challenges. Additionally, the customer support has been excellent. The tenant filtering per customer and chart filtering features are essential and easy to configure, enhancing the software's utility significantly. The capability to serve SQL metrics directly through our frontend has transformed our approach, replacing the previously messy and hard-to-manage in-house solutions with a streamlined and maintainable system. Review collected by and hosted on G2.com.

I find the speed of loading charts to be lacking, which affects efficiency and the user experience. The consistency of the product is also an issue, potentially leading to unpredictable behavior or outputs. Better design manipulation is needed, suggesting the current design tools may not be flexible or intuitive enough to add your own style to dashboards. Additionally, while integration with Python and React/TypeScript is easy, the massive package bundle size is a downside and could impact performance. Review collected by and hosted on G2.com.

I appreciate how straightforward it was to set up Upsolve AI, as the process was mostly smooth and uncomplicated. The platform significantly benefits my organization by enabling us to easily create and expose dashboards to our customers, allowing them to track valuable metrics related to shipment visibility such as on-time performance, temperature excursions, and lane performance. The self-serve capability is a standout feature, as it empowers users to add the charts they need and view dashboards tailored to different personas without needing my constant guidance, which is a huge time-saver. Moreover, the partnership with Hevo Data enhances my use of Upsolve AI, as it allows me to prepare data in a specific format required for effective dashboarding. I also admire Upsolve AI's customer team for their excellent customer obsession and reliable, consistent support, which greatly enhances our experience. This consistent helpfulness in problem-solving is more valuable than sporadic instances of good support. Overall, these features make Upsolve AI an invaluable tool in our operations. Review collected by and hosted on G2.com.

I find the inability to add custom hyperlinks to external apps in the drill down tables limiting, as adding this feature would significantly enhance our dashboard's functionality and create a more integrated experience for our customers. Review collected by and hosted on G2.com.

We were initially using a DIY stack for embedding analytics into our SaaS dashboard (React + custom dashboards via Metabase). It worked... until it didn’t scale. We moved to Upsolve a few months ago and the difference has been night and day.

Their out-of-the-box components made embedding dashboards into our product ridiculously fast. We had our first live customer dashboard up in less than a week. It’s intuitive for both technical and less-technical users, and I really like how the access controls and filters work across different user roles.

Also, the support team has been super responsive... they helped us optimize performance for high-traffic accounts. Review collected by and hosted on G2.com.

Would love more customizable theming options out of the box, but the API workarounds are solid. Review collected by and hosted on G2.com.

Upsolve AI took something incredibly complex and overlooked, and made it plug-and-play.

Just like Stripe did for payments.

Instead of building dashboards from scratch, we got the better end of it with almost zero engineering lift. Implementation was fast, support is world-class, and the team actually listens to feature feedback. The product just works. Review collected by and hosted on G2.com.

There’s a learning curve if you want to heavily customize dashboards or embed advanced features, but the team’s documentation and support make it manageable. Some more prebuilt templates make things smoother though. Review collected by and hosted on G2.com.

Upsolve AI helped us set up analytics for our end users very fast without us getting a lot of involvement from engineers. On top of that, it enabled team members who are less technical (i.e., Product Manager and Customer Success Manager) to be able to deliver analytics fast in a self-serve manner. Review collected by and hosted on G2.com.

Upsolve AI required a one-time upfront resource investment in setting up the integrations. It doesn't require a lot of resources, but it requires some team organization to ensure the corresponding engineering bandwidth is available upfront. If you could resource accordingly, it is not a concern. Review collected by and hosted on G2.com.

Upsolve's low-code, embedded analytics product allowed us to deliver customizable, user-facing dashboards in days. It would've taken us months to build similar functionality in house. Review collected by and hosted on G2.com.

We use the self-hosted version of Upsolve. Occasionally, taking the latest upgrade with the newest features requires some integration work, but the team is always responsive and helpful guiding us through the upgrade process. Review collected by and hosted on G2.com.

We need to build and iterate on end-user facing dashboards in a fast and easy manner. Upsolve AI offer just that. And its embedded BI feature also allows our end users to be able to build what they need in a self-serve manner. Lastly, its embedded GenBI/agentic analytics feature also allows our end users to extract data insights directly with natural language. This massively allows our users to extract insights. Review collected by and hosted on G2.com.

Since the platform is very extensive, there were a lot of concepts I need to learn to be a power user. But once I got over the learning curve, the platform is straightforward and intuitive. Reading the docs was very helpful. Review collected by and hosted on G2.com.

The team at Upsolve is top-notch. Incredibly responsive to our questions and suggestions, and always available to help. Their tech stack integrated easily with our platform, and we were able to extend our security model and visibility rules to reporting without needing to manage a separate configuration in Upsolve. Review collected by and hosted on G2.com.

Upsolve is a scaling organization and as a result sometimes we end up discovering limits with the way things work out of the box. The Upsolve team has always been responsive in addressing these however. Review collected by and hosted on G2.com.

Upsolve AI allows a direct and straightforward way to achieve customer success. We can easily explain our product value through Upsolve’s analytics. Review collected by and hosted on G2.com.

Not much at the moment, so far we are very happy with Upsolve. Review collected by and hosted on G2.com.

Super fast insights across all my data. High quality visualisations that I can send to customers with no need for extra polish. The customer support is also excellent. Review collected by and hosted on G2.com.

Sometimes the analysis can get quite complex and it's necessary to do a few iterations with the AI to get exactly what you need. Review collected by and hosted on G2.com.