I find Upsolve AI helpful for centralizing all of our dashboards and metrics, which simplifies our processes by mapping a single SQL query directly to UI components, eliminating the need to build metric-specific database tables, API's, and UI elements ourselves. This integration into our workflow allows for easier manipulation of our database tables, minimizing the necessity of creating pull requests to update API's and enabling quick updates to charts. The setup process was mostly straightforward, thanks to the collaborative effort of Upsolve AI's support team, which welcomed our feedback and helped navigate setup challenges. Additionally, the customer support has been excellent. The tenant filtering per customer and chart filtering features are essential and easy to configure, enhancing the software's utility significantly. The capability to serve SQL metrics directly through our frontend has transformed our approach, replacing the previously messy and hard-to-manage in-house solutions with a streamlined and maintainable system.

I appreciate how straightforward it was to set up Upsolve AI, as the process was mostly smooth and uncomplicated. The platform significantly benefits my organization by enabling us to easily create and expose dashboards to our customers, allowing them to track valuable metrics related to shipment visibility such as on-time performance, temperature excursions, and lane performance. The self-serve capability is a standout feature, as it empowers users to add the charts they need and view dashboards tailored to different personas without needing my constant guidance, which is a huge time-saver. Moreover, the partnership with Hevo Data enhances my use of Upsolve AI, as it allows me to prepare data in a specific format required for effective dashboarding. I also admire Upsolve AI's customer team for their excellent customer obsession and reliable, consistent support, which greatly enhances our experience. This consistent helpfulness in problem-solving is more valuable than sporadic instances of good support. Overall, these features make Upsolve AI an invaluable tool in our operations.

Upsolve AI allows a direct and straightforward way to achieve customer success. We can easily explain our product value through Upsolve’s analytics.