What I love most about Unifize is that it’s far from your typical out-of-the-box quality management system. The platform is fully customizable to suit the unique needs of your organization, down to the smallest detail. There's no need to adjust your existing quality processes—Unifize adapts to your workflow, ensuring a solution that's truly tailored to your business.
The ease of implementation was a standout feature for us. The Unifize team went above and beyond, seamlessly migrating all of our existing data into the system and holding weekly meetings to fine-tune the platform to our specific needs before we even went live. From day one, we had a fully functioning system tailored to our operations.
Unifize’s customer support is simply unmatched. They respond quickly to any issues, and even faster to developing solutions or configuring new processes as needs arise. Hands down, the best customer service experience I’ve ever had.
Lastly, the system itself is incredibly intuitive and easy to use. It’s not just limited to quality management—it integrates seamlessly across the entire organization, allowing for full visibility into every aspect of production from start to finish. The platform brings the transparency we strive for in our operations, ensuring everyone stays informed and aligned. Review collected by and hosted on G2.com.
My main challenge with Unifize is the lack of version control for its build processes. This can sometimes result in data becoming hidden or harder to access for older documents that were created under the original configuration. Version control would ensure that all data remains easily accessible, even as changes are made over time.
Another pain point is related to our growth with the system. As one of the first customers, we've had the opportunity to see a lot of our feedback incorporated into Unifize’s design, which is great. However, when new improvements are introduced, it can be tedious to go back and adjust existing configurations to take full advantage of the latest features. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.





