---
title: Unifize Reviews
meta_title: 'Unifize Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 30 reviews by the users' company size, role or industry to
  find out how Unifize works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 30
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Environmental, Quality and Safety Management
  url: https://www.g2.com/categories/environmental-quality-and-safety-management
---

# Unifize Reviews
**Vendor:** Unifize  
**Category:** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 30
## About Unifize
Unifize is a cloud-based software platform that helps drive process efficiency for Product Development, Quality, and Operations teams in FDA and ISO regulated companies. By optimizing how information flows in your organization, Unifize integrates your entire process lifecycle along with their communications, data and workflow into a single source of truth - enabling unprecedented visibility, accountability and traceability. Unifize also provides the flexibility to implement and customize processes without help from IT, so you can deliver on customer expectations, drive business performance and manage risk - simultaneously.



## Unifize Pros & Cons
**What users like:**

- Users value the **outstanding customer support** from Unifize, appreciating their responsive and helpful guidance throughout the journey. (10 reviews)
- Users value the **flexibility** of Unifize, effectively customizing it for their unique organizational needs and processes. (10 reviews)
- Users highlight the **ease of use** of Unifize, appreciating its intuitive interface and seamless workflow configuration. (8 reviews)
- Users value the **intuitive interface** of Unifize, enabling easy adoption and efficient workflow customization without coding. (7 reviews)
- Users highlight the **customizability** of Unifize, allowing tailored workflows that fit specific organizational needs seamlessly. (6 reviews)
- Customization (5 reviews)
- Implementation Ease (5 reviews)
- Integrations (4 reviews)
- Tracking Efficiency (4 reviews)
- User Interface (4 reviews)

**What users dislike:**

- Users experience occasional **slow performance** , particularly when multiple users access the system, impacting workflow temporarily. (5 reviews)
- Users find the lack of **dark mode** in Unifize to be a significant design drawback affecting usability. (2 reviews)
- Users struggle with **lack of version control** in Unifize, leading to accessibility issues for older documents. (1 reviews)
- Users feel that **integration issues** with tools like Outlook and ERP systems hinder the overall functionality of Unifize. (1 reviews)
- Users find the **learning curve challenging** due to Unifize&#39;s limited adoption, necessitating training for effective use. (1 reviews)
- Limited Functionality (1 reviews)
- Limited Options (1 reviews)
- Software Bugs (1 reviews)
- Users find **system limitations** with Unifize, particularly in integration and software architecture constraints. (1 reviews)
- Time-Consumption (1 reviews)

## Unifize Reviews
  ### 1. Unifize Centralized Our Docs and Streamlined Workflows for Better Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hayley G. | Customer Service Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Unifize?**

Unifize has helped us centralize and organize our documents, streamline key workflows, and improve overall operational efficiency. The platform makes it easy to generate clear graphs and reports that provide leadership with the visibility they need to make informed decisions. By reducing manual work and consolidating information in one place, Unifize has saved our team significant time and improved consistency across our processes.

**What do you dislike about Unifize?**

The main drawback is the initial learning curve, especially when onboarding new users or setting up workflows for the first time. Some reporting and customization features could also be more intuitive. However, once configured and adopted, the system delivers strong value.

**What problems is Unifize solving and how is that benefiting you?**

Unifize has become a critical tool for managing our food safety and compliance workflows. It centralizes and organizes our documentation while ensuring that all required information is captured, reviewed, and approved before advancing to final records. This structured approach greatly improves accuracy, consistency, and audit readiness. Unifize also provides clear, meaningful graphs and reports that give leadership strong visibility into compliance status and operational performance. By reducing manual effort and keeping everything in one system, it has saved our team significant time and strengthened our overall food safety program.

  ### 2. Always Helpful Team and Fast Turnaround

**Rating:** 5.0/5.0 stars

**Reviewed by:** David W. | FSQA Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Unifize?**

I like the team we are working with. They are always very helpful and quick to complete anything we are trying to do.

**What do you dislike about Unifize?**

I haven't been able to find anything so far that I dislike.

**What problems is Unifize solving and how is that benefiting you?**

It is our QMA system that we are using. It really helps track everything from audits, inspections, and trainings with very easy to read graphs and charts.

  ### 3. An intuitive, no-code eQMS platform that has transformed how our team manages quality processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oscar M. | Head of Regulatory Affairs, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about Unifize?**

The platform allows us to easily configure workflows and forms without any coding, enabling quick iteration by non-technical team members. The clean and user-friendly interface made it easy for our team to adopt and use the system daily. Throughout our customer journey the Unifize team provided outstanding onboarding help and hands-on guidance during setup and their support team is responsive and quick to resolve any issues that come up, which we really appreciate. All the built-in communication tools enables cross-functional collaboration and reduce email clutter, everything can be discussed and resolved inside the platform.

**What do you dislike about Unifize?**

Integration with some external tools like Outlook or ERP systems could be more seamless and may require workarounds.

**What problems is Unifize solving and how is that benefiting you?**

Unifize is helping us centralize and standardize our quality management processes, which were previously scattered across emails, spreadsheets, and disconnected systems. It brings all our quality-related workflows like CAPAs, audits, document control, and change management into one collaborative platform. This has significantly improved visibility, accountability, and compliance across teams. We’ve also benefited from faster cycle times, fewer manual errors, and a more proactive quality culture overall.

  ### 4. Connected and collaborative Quality by design!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jarod M. | Director of Quality and Regulatory Affairs, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about Unifize?**

Being a no-code, configurable platform, Unifize enables organizations to build custom processes fit to their needs and by their design, allowing for ease of implementation and adoption. As head of Quality, I also love that every employee in my company can access the system at no extra cost, unlike so many other solutions out there. This way, I can focus on an integrated Quality culture instead of an expanding budget. The collaborative chat platform at the core of Unifize has greatly improved our communication and workflow efficiencies by removing the need for meetings, emails, and hallway conversations for status updates and progress tracking. The Quality System that I can build with Unifize is really only limited by my imagination.

**What do you dislike about Unifize?**

There is no perfect eQMS solution, however, Unifize allows us to build as close to our eQMS utopia as possible. With that comes the burden of really knowing your processes, where you should have linked data, how it all flows together and whom is all responsible. Take the time to map out your desired data and process flows early and you will be rewarded on the backend with a beautifully functioning system.

**What problems is Unifize solving and how is that benefiting you?**

Unifize solved our need for a system that could be tailored to our processes and allowed cost-effective access for all employees. We were able to create solutions within Unifize the eliminated the need to acquire other software platforms such as Calibration and CMMS.

  ### 5. Collaboration and Connectivity at its Best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandy B. | Quality Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2025

**What do you like best about Unifize?**

Moving from an eQMS that was more of a document repository has helped us appreciate the collaboration that Unifize offers its users.  Our team uses Unifize to document information about NC's, customer feedback, RMAs, and change control through the conversation pane each process provides, and the connectivity to other processes in the system has reduced our workload in the department significantly.  Implementation of the system was strongly supported by the Unifize team, and we consider them colleagues as we continue to work closely together to best utilize the system.  Our entire team ~ from sales to engineering ~ has learned to use the system effectively, both in the office and in the field.

**What do you dislike about Unifize?**

The mobile app has not been as helpful as hoped, but Unifize continues to listen to the voice of the customer and has made significant improvements even in the short time we have worked with them.

**What problems is Unifize solving and how is that benefiting you?**

By bringing together every department in our company, we are able to move forward with product management in an efficient, comprehensive manner.

  ### 6. Unifize is extremely adaptable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Wade K. | Quality Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about Unifize?**

Unifize is a very versatile and adaptable platform designed to cover much of your quality needs as an organization in one location.

**What do you dislike about Unifize?**

The layout took me a while to learn and understand, but the Unifize team was always willing and eager to help and to answer any questions along the way.

**What problems is Unifize solving and how is that benefiting you?**

We utilize Unifize primarily for quality functions such as non-conformances, supplier quality, calibration and audit tracking, and SOP and training functions, but we barely tap the surface of its capabilities I feel.

  ### 7. Transformative QMS—Efficiency and Efficacy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan X. | Regulatory Affaris Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about Unifize?**

Unifize greatly improves collaboration across teams by centralizing documents and quality processes in one platform. This allow us to build a robust audit-ready QMS toward ISO 13485 certification.

**What do you dislike about Unifize?**

While the platform is powerful, the initial setup of custom workflows and permissions can feel complex. The mobile app experience is a bit limited—e.g. lagging

**What problems is Unifize solving and how is that benefiting you?**

The chat-based collaboration has removed email and hallway conversations—everything’s documented in context, traceable, and audit-ready. This really ramped up the communication efficiency also ensure end-to-end traceability

  ### 8. Streamlined Processes and Improved Workflow with Unifize

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shelly  S. | Quality Assurance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2025

**What do you like best about Unifize?**

We've been using Unifize at Leaderbrand for the past three years, and it's been a game-changer for us. The biggest benefit has been how it streamlines our processes and automates process ownership, making us more efficient and accountable across all departments.

What really stands out about Unifize is its customizability. We've tailored it to fit our specific needs, integrating new food safety and internal processes. This flexibility has been crucial in making sure the software works perfectly for us. Great customer support and daily use.

**What do you dislike about Unifize?**

There is currently no manual option for customizing PDFs, the great customer support is quick to get these working and customized to our needs

**What problems is Unifize solving and how is that benefiting you?**

Unifize has streamlined multiple of our processes. 

Digital, so paperless food safety systems. 

Easy to implement new systems and maintain them

Able to link processes together, this makes investigations efficient

  ### 9. Streamlining Compliance System Processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stefan S. | General Manager - Technical, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Unifize?**

The training required to bring a team member is minimal as they can respond to Unifize actions with an email reply that is already familiar. Unifize captures everything in one place effortlessly which takes away a lot of frustration for compliance teams.
Unifize also helps us build unique compliance processes that work specifically for our business. It has also been very easy to integrate requiring none of our own intenral IT resource.

**What do you dislike about Unifize?**

The chart functions are quite basic so we do need to export the data to create the charts required for our buiness key performance indicators.

**What problems is Unifize solving and how is that benefiting you?**

It is making our quality management and food safety systems paperless. 
It gives us real time tracking of our processes so we can ensure timely close outs for any open actions. 
Unifize captures all emails associated with each opened incident within each process which has greatly improved our record keeping with no additonal effort.
Unifize works in well with exisiting tools, so training new team members to use Unifize is simple.
Often certain incidents can be linked across multiple processes which makes investigations much easier when required.

  ### 10. Streamlined, Collaborative, and Efficient – A Great Tool with Minor Hiccups

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2025

**What do you like best about Unifize?**

We've been using this software daily for a while now, and it has significantly improved our workflow. One of the best features is that all our processes are consolidated in one spot, making it easy to access everything we need. The software’s ability to link processes together allows us to get a clear snapshot of the day's issues, which is extremely helpful for staying organised.

Collaboration is also a breeze. It’s simple to bring in team members, have conversations, and keep everyone on the same page. Tracking processes is straight forward, and filtering chats to find specific information is a great tool. This makes our work much more efficient and helps us stay on top of ongoing tasks.

Customer support is another highlight - whenever we’ve had questions or needed assistance, they’ve been quick and effective in resolving issues or updating forms.

**What do you dislike about Unifize?**

If I had to point out a downside, it would be the occasional lag in speed, though this could also be related to our devices. Additionally, I’d love to see the ability to create and customise PDFs, as that would add another layer of convenience.

**What problems is Unifize solving and how is that benefiting you?**

This software has been a game-changer for our business by helping us stay on top of open tasks and track them all the way through to completion. It eliminates the need to rely on outdated Excel spreadsheets for task management, allowing us to input tasks as conversations and then easily remove them from sight once they’re completed. This streamlined process saves us a lot of time and effort while keeping things organized.

One of the standout features is the ability to have tracked, linked fields that pull everything together. This integration makes it much easier to consolidate and generate reports, capturing all of our daily issues in one place. It removes the complexity of managing multiple disconnected systems and provides a clear, unified view of everything we need to address.

  ### 11. Unifize is a powerful business tool that streamlines processes and workflows for greater efficiency.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** February 03, 2025

**What do you like best about Unifize?**

Unifize has revolutionized Quality Assurance (QA) at Adaptive Health by providing a highly cutomizable platform that aligns seamlessly with our specific processes, including finished good releases and finished product specfications. The centralized system simplfies processes such as tracking dispositions and expired inventory ensuring greater visibility and control. Enhanced collaboration between our QA team and manufactuing arm has significantly improved efficiency, while the task creation feature keeps workflows organized with automated reminders--eliminating the need for external notes and streamlining overall operations.

**What do you dislike about Unifize?**

Like any platform occassional technical glitches can occur, and system response may slow dow when multiple users access the same date simultaneously. While a quick refresh usually resolves the issue, it can temporarily disrupt workflow. However, these instances are infrequent and the highly responsive technical support team promptly addresses any concerns, minimizing downtime and ensuring a smooth user experience.

**What problems is Unifize solving and how is that benefiting you?**

Unifize has greatly enhanced visibility, organization, and efficiency in our quality assurance processes. Previously, our team managed documents using Dropbox and Excel, which made tracking and updates cumbersome. Now, our files are seamlessly integrated into Unifize, maintaining familiar formates while offer real-time accessibility.
The platform has also streamlined communication, reducing dependence on emails and external tracking tools. It also simplifies compliance by keeping records up-to-date and easily accessible. improving accountability and minimizing errors in our workflows.

  ### 12. Unifize is a wonderful resource for businesses which need to track multiple complex processes.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan F. | Quality Control Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2025

**What do you like best about Unifize?**

How versatile and applicable it is when it comes to my team's daily needs. It allows us to consolidate all the necessary information needed to release products to our customers, to easily find and connect a variety of information (e.g., packaging information, bulk & raw material information, test results, etc.) in an easily accessible way that provides highly useful tracking history and commentary as well.

**What do you dislike about Unifize?**

Very little - my only issues are that occasionally small bugs such as lag-time when a page is loading cause delays in my process.

**What problems is Unifize solving and how is that benefiting you?**

Unifize has solved a number of problems including visibility of information (testing reports, product images, etc.) for product release, product tracking, release approvals, and more.

  ### 13. Unifize: The Game Changing Future of Process Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anastasia T. | Global QMS Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Unifize?**

Prior to Unifize, our eQMS was nothing short of a burden—rigid, expensive, and riddled with inefficiencies. Our previous system wasn’t just cumbersome; we were constantly resorting to "workarounds" just to complete basic tasks, which slowed down operations and created frustrations across teams.

Unifize completely transformed how we manage our processes, offering seamless integration with our existing systems and bringing remarkable improvements to areas that once felt unmanageable. For example, getting various departments across multiple sites to adhere to the document control process used to be an uphill battle. Now, those same teams—who once found the process frustrating—are performing it with minimal assistance, even on their first attempts. This ease of use has significantly improved personnel acceptance, and the automated triggers within the system ensure processes are followed consistently. As we onboard more processes, the number of users logging in daily continues to rise.

In addition to ease of integration and implementation, we’ve experienced a significant boost in data visibility and analysis. Before Unifize, we had to manually export, recode, and merge data from various spreadsheets to chart trends on product performance. Now, we can easily track trends over time for an entire product line or drill down into individual products, sites, components, or suppliers. The system’s ability to "call in" data automatically and in real time has been a game-changer, saving us hours of manual work.

Unifize has become more than just a replacement for our old eQMS. It’s evolving into a comprehensive organizational system. Its ease of collaboration across departments and external stakeholders, combined with nearly limitless flexibility for customizing processes and data management, makes it indispensable.

We’ve been on the Unifize journey for about a year, and I can’t say enough good things about the Unifize team. They’re not just responsive and supportive; they share our drive for continuous improvement, turning our system into an all-encompassing solution that evolves with our business needs.Collaborating with the Unifize team as we continue to integrate new processes is a pleasure. 

In short - SharePoint-based and standalone systems like CRM, FSM, and eQMS now feel outdated in comparison. Unifize isn’t just a solution—it’s the future of process management. With its cost savings, improved productivity, and enhanced flexibility, it’s a no-brainer. The future IS here. The future IS Unifize.

**What do you dislike about Unifize?**

While there are many things to like about Unifize, no system is without its minor areas for improvement. One of the things I appreciate most is that they are very open to suggestions and continuously work on enhancing the platform. For instance, I’ve suggested adding the ability to trend against ages, which would be useful for certain analyses, and they’ve been receptive to this idea. I also appreciate the multiple charting and comparison options they currently offer, which allow for comprehensive data insights.

If there’s one improvement that could take Unifize to the next level, it would be developing project scheduling capabilities, including Gantt charting, especially for GAMP5 requirements. This would allow for even more streamlined project management, integrating scheduling into their already robust system.

We’ve encountered occasional slowdowns with the system, but I have to give credit where it’s due: the Unifize team is always quick to address these issues and implement real solutions. Unlike other software providers that typically offer costly "workarounds" without resolving the core problem, Unifize focuses on implementing actual fixes within the software. Their commitment to continuous improvement is a big reason why I trust the platform.

Having worked with several QMS and eQMS systems in the past, none have been capable of the same outputs as Unifize without requiring additional application integrations (such as PowerBI for charting). The fact that Unifize manages to deliver such comprehensive functionality within a single platform is a huge advantage.

In short, while there are a few features that could enhance the system further, the overall experience with Unifize remains excellent. Their openness to feedback and dedication to refining the software make them stand out from the competition.

**What problems is Unifize solving and how is that benefiting you?**

Unifize is solving multiple problems related to data and process management, integration, and flexibility. In a traditional QMS context, it has significantly improved how we handle document control, nonconformances, CAPAs, and internal audits. The system’s flexibility and seamless integration have not only streamlined these essential processes but also laid the groundwork for broader operational improvements.

Moving beyond traditional QMS functions, Unifize is now helping us expand into additional areas such as project management, encompassing departments like sales, customer service, engineering, and project management. We’re also seeing the potential for improvements in calibration processes. The system’s adaptability means we’re no longer confined to rigid workflows but can tailor it to support a wider range of business needs, driving efficiency across the board.

  ### 14. Unifize helped streamline our QMS!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Logan C. | Quality Assurance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Unifize?**

I love how the customization options in the process builder allow me to fine tune the software to my specific needs, and the after sales support has been phenomenal. The team has been extremely helpful throughout the implementation process. The SharePoint integration is pretty neat too. The software is fairly intuitive so it doesn't take long for me to train new users within our organization. I was able to grant an auditor read only access during an audit as well and he picked it right up. We use Unifize every day to manage our calibration program, corrective actions, audit schedule, management of change, and much more. We plan on using it for all of our training, document control, and other QMS processes in the near future as well. Unifize has been one of our best moves yet in terms of managing our QMS. We've even used it for some non-QMS related processes too!

**What do you dislike about Unifize?**

No dark mode (I'm a dark mode maxi) and no process view in the mobile app

**What problems is Unifize solving and how is that benefiting you?**

Unifize helps us aggregate massive amounts of records and data into one place, which has helped streamline the daunting task of QMS maintenance. It has enabled me as a Quality Manager to spend more one on one time helping train and assist other personnel throughout our organization, which has had a tangible positive impact on quality and continuous improvement.

  ### 15. Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mikala H. | Director of Quality Assurance, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about Unifize?**

What I love most about Unifize is that it’s far from your typical out-of-the-box quality management system. The platform is fully customizable to suit the unique needs of your organization, down to the smallest detail. There's no need to adjust your existing quality processes—Unifize adapts to your workflow, ensuring a solution that's truly tailored to your business.

The ease of implementation was a standout feature for us. The Unifize team went above and beyond, seamlessly migrating all of our existing data into the system and holding weekly meetings to fine-tune the platform to our specific needs before we even went live. From day one, we had a fully functioning system tailored to our operations.

Unifize’s customer support is simply unmatched. They respond quickly to any issues, and even faster to developing solutions or configuring new processes as needs arise. Hands down, the best customer service experience I’ve ever had.

Lastly, the system itself is incredibly intuitive and easy to use. It’s not just limited to quality management—it integrates seamlessly across the entire organization, allowing for full visibility into every aspect of production from start to finish. The platform brings the transparency we strive for in our operations, ensuring everyone stays informed and aligned.

**What do you dislike about Unifize?**

My main challenge with Unifize is the lack of version control for its build processes. This can sometimes result in data becoming hidden or harder to access for older documents that were created under the original configuration. Version control would ensure that all data remains easily accessible, even as changes are made over time.

Another pain point is related to our growth with the system. As one of the first customers, we've had the opportunity to see a lot of our feedback incorporated into Unifize’s design, which is great. However, when new improvements are introduced, it can be tedious to go back and adjust existing configurations to take full advantage of the latest features.

**What problems is Unifize solving and how is that benefiting you?**

Unifize has been instrumental in providing complete transparency across the entire lifecycle of our products, from cradle to grave. We no longer waste time hunting down information—it’s all readily accessible at our fingertips. With multiple departments now integrated into the system, we’ve seen a tremendous boost in cross-collaboration. Information that once required lengthy email chains is now easily accessible within the platform.

Additionally, the quality processes we've implemented in Unifize have significantly reduced the manpower needed for tasks like out-of-spec investigations, finished product approvals, and managing non-conformances. One of the most impactful benefits is how updates are handled. When a product change is made, it only needs to be updated once. All linked documents are automatically updated with a single click, eliminating the time-consuming process of individually updating and saving each document.

Ultimately, Unifize has saved us an incredible amount of time, allowing us to operate more efficiently and focus on higher-value tasks.

  ### 16. Unifize has streamlined our QMS.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2024

**What do you like best about Unifize?**

Using the process builder to update and change processes on the fly is extremely helpful. Being able to track and link documents together so you don't have to manually keep track or hunt documents down took a lot off of the quality and compliance plates. The developers maintain contact throughtout the implementation and after implementation to ensure things are running smoothly, they are helpful and have answered any questions we've had in less than 24 hours, if we had a request to change something it was done within 24 hours. If you need a process that is outside the scope of a QMS you can build it yourself or work with the developers in getting it built. Overall this is an excellent piece of software and has really got things moving with our QMS.

**What do you dislike about Unifize?**

The only downside I've seen with Unifize is there is no dark mode. Other than that Unifize is excellent.

**What problems is Unifize solving and how is that benefiting you?**

Easier tracking of NCs, CAPAs, ECNs, document control and revisions of documents, internal audits, and customer feedback.

  ### 17. Unifize

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about Unifize?**

Centralized location for important information.

**What do you dislike about Unifize?**

Platforms like phone apps are quite unstable and creating reports and charts has been confusing.

**What problems is Unifize solving and how is that benefiting you?**

Creating processes for central area to review information.

  ### 18. Built for Collaboration Efficiency

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Unifize?**

Earlier everything was on email—now all our marketing activities are tracked easily in one place with approvals and photos too. We’ve scaled from 300 to 1000+ campaigns in a quarter using Unifize! It’s just made life so much easier for all our stores.

**What do you dislike about Unifize?**

Would be nice if we could add vendors without giving them access to all chats. Also, making small changes to processes still needs help from the Unifize team

**What problems is Unifize solving and how is that benefiting you?**

It helps us follow up with 600+ stores, track campaign results, and handle reimbursements—all in one flow. The time saved from not chasing mails is huge. Makes our marketing ops so much more efficient now.

  ### 19. Very Helpful Team with a Customizable Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clarissa A. | Quality Assurance and Regulatory Affairs Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about Unifize?**

The software is very adaptable and customizable to accomodate the needs of an organizagtion's QMS. The UI is intuitive and the implementation team is extremely accomodating. The customer support team quickly acknowledges and responds to help desk tickets as needed.

**What do you dislike about Unifize?**

It is not as widely used by other organizations, so use of Unifize with suppliers can sometimes require training.

**What problems is Unifize solving and how is that benefiting you?**

Our organization did not have an electronic QMS prior to using Unifize.

  ### 20. Helped me to replace E-mails.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Unifize?**

It helps me create processes for different teams without depending on email or calls. Everything is more organized—easy for even new people to follow. I also love the managed view and filters; it saves a lot of time.

**What do you dislike about Unifize?**

Mobile app is a bit slow, especially for field users. Also, I wish I could bulk update checklists or archive old processes instead of deleting them

**What problems is Unifize solving and how is that benefiting you?**

Before Unifize, only one person knew the steps for GST credit notes—now everyone does. It’s helping us make every process visible, repeatable and easy to train new folks. Also reduced confusion between internal teams a lot.

  ### 21. Great platform to link business operations and help productivity through communication and ownership

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabe A. | Supplier Quality Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2024

**What do you like best about Unifize?**

I love the flexibility to create processes for all the business operations. These processes can ensure proper informaiton is provided and tracked. The processes can also be linked with other processes to make refrencing easier. I use it daily to track progess and communicate important needs. All necessary conversations can happen in one location and reduce the need to manage multiple email threads. Creating new processes is easy and Unifize support is always quick to help if I get stuck.

**What do you dislike about Unifize?**

The software architecture can restrict what can be accomplished. Unifize is always adding new capabilities though and I am always surprised at how they can meet my needs

**What problems is Unifize solving and how is that benefiting you?**

Unifize manages all of our nonconformance reporting (NCRs) along with tracking Supplier Performance, scrap costs, customer concerns, corrective actions and auditing (supplier, process and internal). The great part is how all of these process can belinked together providing an easy way to find information or manage data for reveiw. By managing these processes through Unifize we also have the ability to manage the data integrety, ensuring that proper information is provided before an occurnce is closed

  ### 22. Modernized our whole Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Unifize?**

Unifize brought our company into the modern age. We now use it for everything, and add new processes constantly. We have found that it is user friendly, easy to learn, capable of adapting to our needs, and has the best support team in the industry. In an industry that is typically not tech driven and with an older leadership group- the patience and willingness to work with us has been the real difference. I recommend this software and company to my friends and colleagues regularly.

**What do you dislike about Unifize?**

The least liked thing about Unifize to us is that you must view things as charts instead of folders. However, it still works once you get accustomed to it.

**What problems is Unifize solving and how is that benefiting you?**

We use this for everthing: customer feedback, non-conformances, employee feedback, safety reporting, training records, exams, etc....

  ### 23. Excellent conversational process management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Venkatesh T. | General manager - special projects, Enterprise (> 1000 emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about Unifize?**

Easy and intuitive interface. A non tech person can create a new process template within minutes. Excellent support.

**What do you dislike about Unifize?**

Android app is a little laggy. I prefer working on Web interface

**What problems is Unifize solving and how is that benefiting you?**

We use unifize primarily as a franchise communication platform to handle 700+ stores.

  ### 24. An excellent, flexible SaaS platform for managing a ISO 9001:2015 quality management system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wilson L. | Business Operations Manager, Regulatory and Quality Assurance, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2024

**What do you like best about Unifize?**

Unifize enabled us to move past using e-mails, Excel spreadsheets, and manual paperwork as a way of managing all of the major functions of a ISO and GMP compliant QMS - CAPA's, Change Controls, Quality Control of incoming raw materials and finished goods, and so on.  Being able to centralize all of these ongoing conversations and the quality process in one place helped empower all participants in updating documentation consistently while drastically reducing in-person meetings, effectively greasing the wheels for the QMS to function much more efficiently.   Prepping for both internal and external audits became significantly easier to prep for as all of these processes were linked together and customized based on the needs of our industry.  

It's also been a pleasure working with a responsive and compentent onboarding team especially when working to integrate more processes from our QMS into Unifize.

**What do you dislike about Unifize?**

This is more of a general risk with all SaaS apps, but quality managers will need to be comfortable with managing their QA processes through the cloud - this opens up the risk of your quality operations grinding to a halt if you don't have solid internet infrastructure in place.  That said, Unifize connections have overall been reliable but you may experience some minor performance lag periodically.

**What problems is Unifize solving and how is that benefiting you?**

Unifize was able to quickly resolve the following business problems for us:

1. Poor communication alignment and corrective action management on ongoing quality investigations and process improvements.  Meetings are now far more productive and employees are held more accountable to corrective action timelines.  
2. Inefficient and manually intensive documentation and revision management.  No longer relying on manually updating Microsoft and Adobe programs for revision control while always having the most recent approved docs available at our fingertips.  
3.  Lack of strong internal controls on quality control testing input and logging activities.  Unifize helps ensure that the correct data is being entered by authorized personnel while maintaining segregation of responsibilities from other business units.

  ### 25. The software is customizable while providing transparency across multiple locations worldwide

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tedd C. | Director of Quality Control, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about Unifize?**

Real time conversations relative to a specific event that supports accountability. Very easy to use. Has the look and feel of a social media platform which supports ease of implementation. Support is top notch. The features available drive for improved efficiency.

**What do you dislike about Unifize?**

Development and creation of new processes and features is a bit sluggish relative to promises.

**What problems is Unifize solving and how is that benefiting you?**

Unifize provides visibility, transparency and proper team assembly to gather around a specific issue or event. This provides us the best opportunity to investigate and determine a clear path forward to resolution. We believe that this approach and process has led to improved customer relations

  ### 26. Outstanding software with World class Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** John H. | President & CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Unifize?**

The versatility of the software is outstanding. The collaboritive Chat stream to allow communications is one of the best features of the software. Everyone can contribute without having to stop work for a meeting, etc.

**What do you dislike about Unifize?**

I really do not have anything at all bad to say about this software or the experience we have had over the past year of using it.

**What problems is Unifize solving and how is that benefiting you?**

Tracking NCR's and keeping everyone in the loop on what is going on, plus the reporting is outstanding!

  ### 27. Unifize is a powerful tool that can be useful for any company if set up correctly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Armando D. | Quality Integrity Lead - Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about Unifize?**

Be able to pull reports, create charts and dashboards within minutes. Data elements that are useful for desicion making.
The customer services and openess to make process efficient and automated to avoid human error on clerical level.
Reinforces the collaboration and engages the accountability of each member/department.

**What do you dislike about Unifize?**

The lagging and freezing of the system. It might be due to the amount of information stored, but it's manageable.

**What problems is Unifize solving and how is that benefiting you?**

We are currently using the data stored to make financial decisions regarding product quality from the past.
Also, we are including a scoring system for suppliers in order to track the service quality.

  ### 28. Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nancy G. | Safety Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2024

**What do you like best about Unifize?**

User Friendly, great processes and videos explianing how to use it.

**What do you dislike about Unifize?**

Not being able to make it more visual for the users to not get lost if new.

**What problems is Unifize solving and how is that benefiting you?**

I am using Unfize for Safety:

1-Accidents.
2-Correction Actions
3-Messages
4-Lockdown
5-Gemba
6-5s

It helps me to create valuable information to persent to uppe rmanagement.

  ### 29. Unifize review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Unifize?**

Unifize completely revolutionized how we manage our processes, providing seamless integration with our existing systems and bringing significant improvements to previously unmanageable areas. For example, getting several departments across multiple sites to follow the document control procedure used to be a difficult task.

**What do you dislike about Unifize?**

Nothing yet but, it would be good if support dark mode

**What problems is Unifize solving and how is that benefiting you?**

So much helpful when several departments across multiple sites to follow the document control procedure used to be a difficult task.

  ### 30. Improve, in the way it is accessed, so it is more illustrative for the users.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gabriela G C. | Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2024

**What do you like best about Unifize?**

What can draw a graphic statistic at the moment.

**What do you dislike about Unifize?**

That it is not very friendly, straightforward, and simple for users.

**What problems is Unifize solving and how is that benefiting you?**

Have an overall picture and link all the processes, so they are not independent from each other.



- [View Unifize pricing details and edition comparison](https://www.g2.com/products/unifize-unifize/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A40%3A16+-0500&secure%5Bsession_id%5D=2a1bbe00-b425-4f66-9aab-841c926ce95c&secure%5Btoken%5D=9ec29dc40d46806411a1e51b5aa174e85b39d251e56b0c897214f34494b852d6&format=llm_user)
## Unifize Integrations
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)

## Unifize Features
**Nonconformance**
- Conformance Records
- CAPA
- Change Management

**New Product Introduction**
- Ideation
- Time-to-market
- Cost estimating
- Product approval

**Production Control - Manufacturing Execution System (MES)**
- Scheduling
- Dispatching
- Execution

**Quality system**
- Document Control
- Collaboration
- Analytics and Reports

**CAD**
- CAD Models
- CAD Options
- Conversion

**Production Monitoring - Manufacturing Execution System (MES)**
- Materials Movement
- Quality Control
- Operations Traceability

**Risk Management**
- Assessments
- Operational Risk
- Supplier Evaluation

**Collaboration**
- Supplier alignment
- Communication
- Development
- Document Management

**Data Collection and Analysis - Manufacturing Execution System (MES)**
- Performance Analysis
- Machine and equipment
- Document Control
- Collect Manufacturing Data

**Inspection Management**
- Templates
- Workflows
- Corrective Actions

**Product Data Management**
- Product Metadata
- Data Quality
- Version Control

**Integration - Manufacturing Execution System (MES)**
- Machine and equipment
- Manufacturing Software
- Internet of Things (IoT)

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Bill of Materials**
- BOM management
- Multi-level BOM
- BOM Types
- BOM visualization

**Artificial Intelligence - Manufacturing Execution System (MES)**
- Predictive Analytics
- Real-time Monitoring
- Adaptive Planning

**Engineering Change Management**
- ECR Workflows
- Change Management
- ECO Management

**Agentic AI - Manufacturing Execution System**
- Cross-system Integration

**Analytics**
- Reporting
- Costing
- Product Intelligence

**Quality management**
- Quality planning
- Traceability
- Compliance

**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards

**Integration**
- ERP
- MES
- PIM
- Maintenance

**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

## Top Unifize Alternatives
  - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (522 reviews)
  - [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) - 4.0/5.0 (483 reviews)
  - [Teamcenter](https://www.g2.com/products/teamcenter/reviews) - 4.3/5.0 (1,266 reviews)

